Use this program to:

Use the links below to jump directly to the following sections of this chapter:


Definitions:

Basic Rental Charges are the basic items that are typical for most RAs:

WARNING: The records in this file for the Basic Rental Charges MUST never be deleted or terminated.

Optional Items are additional items that may be required such as surcharges and fees, or may be optional such as coverages, child restraint seats or other equipment, additional driver fees, airport fees, etc.

Both basic rental charges and optional items must be entered in two Control Files:

1. Edit Optional Items

This file is used to create codes for all basic charges and options that will be used by any location on your system. The "type" of item is specified (tax, coverage, upsell, fuel, time, drop, etc.) as well as the General Ledger account number used for revenue earned by that item.

2. Edit Option Rates

This file is used to specify which of the Option Codes apply to each location. Among other things specified are: the calculation method (daily charge, flat fee, percentage, or calendar day), the rate, whether or not the charge should be automatically applied, date that the rate becomes effective, maximum number of days the charge can be effect, whether or not a privilege code is involved, and whether of not the price is editable.

Automatically applied charges:

Any item can be configured so that it is automatically applied to every contract. In addition, the following optional charges can be set up so that they are automatically applied to appropriate RAs when certain conditions are met:

Optional charges are usually added to a RA at the time of open. However, they can be added while the RA is open as well as on the closing screen. Miscellaneous charges may also be added on the RA Close screen for additional unforeseen charges.

An unlimited number of optional charges may be established through this program. Examples of options are:

child restraint seats
GPS units
location surcharges
street maps
GST
airport access fees
hand trucks
additional driver charge
delivery charge
ski racks
underage surcharge
additional free miles
LDW (loss damage waiver
PAI (personal accident insurance)
SLI (supplemental liability)

To access the Edit Optional Charge Codes program, type EDTOPTCD (RET) at any menu "OPTION:" field or the appropriate line number on the Option Control Files menu. The screen will then display:

OPTION: __ EDIT OPTIONAL ITEMS FILE Page 1/6
# *Opt Short Typ GL Echo Allow INS Pass Rpt as WebRes Pay Send to
# *Code Desc Flg Acct Cls Qty Only Thru Rev Visible Royalty Seamless
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
1SAVE 2LINES +183ERASE 4LINES -185 6 7HELP 8RETRIEVE


Data is entered into this screen by pressing (RET) to move the cursor to Line 1. Pressing (RET) moves the cursor to the right -- column by column -- and eventually onto the next page.

NOTE: Unlike most other programs in CARS+, each time (RET) is used, the cursor advances along the row scrolling from page 1, page 2, page 3, and eventually back to the next row on page 1. As long as all required fields have been entered, the row of data is automatically saved even though F1 was not used to save it!

To display previously stored records:

From the "OPTION" field, press (RET) which will drop the cursor down to line one. From that position press the F8 "Retrieve" key. The following message will display:

Display only current records?Y/N

Answering "Y" will display those records currently in effect. Expired records (see 'Expire Date" field page 2) will not be displayed.

User tip: The Expire Date field on page should not be confused with the "Expire Date" in the Edit Optional Rates program which is used to turn off the ability to add an item to a contract.

Answering "N"will display all records whether or not they are currently in effect.

If there are more than 19 Option Codes, the next 18 codes can be viewed by pressing "ESC" to return the cursor to the "OPTION" field. Then press the "F2" key to see the next 18 lines. Pressing "F4" shows the previous 18 lines.

To access a particular row, enter the row number at the "OPTION" and the cursor will jump to the beginning of that row.

Enter data as follows:

OPT. CODE

(Option Code)

Enter up to 5 alphanumeric characters as a reference code for each optional charge. The description entered in the next column is used during RA Open to add optional charges.

Basic Rental Charges:

The following items MUST be set up under the codes shown below:

TIME	Time charges
MILE Miles or Kilometers (For Kilometers, the code MILE must
be used, but the description can be "KM".)
FUEL Fuel (prepaid and for fuel charged at close)
DISC Discount
CSADJ Customer Service Adjustment
TAX Sales Tax or PST
DROP Drop Charge
MISC Miscellaneous Charge
PROMO Promotional Coupons


Codes With Special Meanings.

The following codes have predetermined meanings to CARS+ (they are called "reserved words)" and will cause a charge to be automatically applied to a rental under specific conditions.

CODE
DEFINITION AND CONDITION THAT CAUSES THE CHARGE
DRIVR
Additional Driver Surcharge. This is applied for each additional driver (up to a maximum of 4) entered into the Multi-Driver subwindow on the RA Open screen. The user selects whether or not to apply the charge to each driver.
NYDVR
This code is used by operations in the State of New York where the state has mandated how additional driver charges are to be levied. If an additional driver is added to an RA, the system will attempt to add both the DRIVR and NYDVR to the contract. At close, the program puts one day's charge against the DRIVR rate and up to 2 additional days at the NYDVR rate. For New York operators, both of these options must be defined as time sensitive charges.
AGEnn
Underage Driver Surcharge. This code is made up of the word "AGE" followed by the maximum age that is subject to an age surcharge. As an example, the code "AGE24" would mean that all drivers (both primary and additional) who are 24 years and younger will have the Underage Driver Surcharge applied to their RAs.

Note: More than one Underage Surcharge code can be used. For example:
AGE22 charge applied to renters between the minimum age and age 22.
AGE24 charge applied to renters 23 and 24 years of age.

The following field places restrictions on the application of the Underage Driver Surcharge:
Edit Misc Control Fields: Page 5, Field 25 = exempts tour rentals.
GST
Federal Goods and Service Tax. This must be defined as a percentage based charge (see "CLC MTH" Field). Currently, CARS+ supports the GST formulas for Canada and Australia. This code is not conditionally applied so it must be flagged for automatic application.
TFFC
Canadian Tax For Fuel Conservation. This option is automatically added to a contract if:
1. The code TFFC has been defined in this file.
2. And the Surcharge field in the file Model Codes is not blank.
If the above two conditions exist, the code is automatically added to a contract using the rate defined in the Model Codes record.
APTAX
Airport Tax. This code is used for operations which may pass on the airport authority commission/concession recovery fee to renters as a separate line item on the rental contract. An alternative code for this may be defined in the Edit Miscellaneous Control Fields screen. However, if that field is left blank, the Option Code "APTAX" defaults as the airport fee option. (If local residents should be exempt from the airport fee, contact Thermeon's Customer Support Dept. A file can be set up for the local zip codes or postal codes. Customer records with the designated codes are exempt from the airport fee.). Airport locations are defined in Edit Cash Drawers or in Edit Locations.
VLF
This code is used to pass on to the renter a standard daily charge to recover the cost of licensing the vehicle. By flagging this charge as one to be automatically applied, it will apply to every rental agreement. The price is normally the same for all vehicles, but it can vary by Pricing Code. In addition, this code is sensitive to CDP exclusions and rate exemptions. (Certain CDP accounts and Rate Codes will cause RAs to be exempt from this fee.) Refer to the Edit Privilege Codes chapter and Edit Rental Rules/Rates chapter.
User tip: There is a feature in Edit Class Codes which will take precedence when the VLF fee may differ for a specific car class.
VLFEE
This code is used to pass on to the renter a prorated charge based on the annual Pre-Paid Fee (license or registration) which is loaded into the vehicle record. See the note on this feature in the chapter on the Edit Miscellaneous Control Fields. (Field #6, Page 2)
DELCO
Delivery or Collection Fee. This fee is applied if an entry is made in either the Delivery or Collection window on the Reservation or RA Open screen and the user enters a charge in the appropriate field.

User tip: Separate options for Delivery and Collection can be set up. There are two fields in the Edit Miscellaneous Control File (Page 4 Fields 5 and 6) to define which option codes they are.
PHONE
This charge is applied if the Vehicle Inventory record indicates a phone is permanently installed in the vehicle being rented on the RA Open screen.
FFTAX
This charge is applied if a Frequent Flyer number is entered on the contract.
UPPER
This charge is applied to older aged renters. An older age at which a surcharge will be imposed can be entered in the Location File.
CVG2
CVG3
CVG4
An unlimited number of coverages can be set up in the Options File. However, in addition to LDW, only 3 can be designated as "given at no charge" on a rate product. The coverages to be included must be set up under the reserved Option Codes of CVG2, CGV3, and CVG4.
TWW
This is a coverage similar to LDW except that is covers only tire, window and windshield damage. TWW is set up as a "C" (coverage) type option. It is a reserved word for Hertz Canada corporate locations. If there is a damage report when both LDW and TWW are on the same RA, the damage entry program is affected.
GASSR
This code is used to apply a charge at Close using the total elapsed miles/kms as the quantity. For example, if the option was set up at .05 per mile and the RA has 300 elapsed miles, the charge would be $15.00 (.05 x 300).
PRKFE
Reserved for an automatically applied parking fee for certain Hertz Canada corporate locations. Requires a GVT record also.
ENFEE
Energy Surcharge. Used by Hertz Canada corporation operations for an automatically applied option for an additional energy surcharge. On ghost tours if the IT record shows VLF as exempt, the rental will also be exempt from ENFEE. GL account must be 3755.
FPO
Fuel Purchase Option. Listed in the option pop-up window when called from the Insurance subwindow. No record needs to be set up in Edit Option Rates.


EXAMPLE: Type DRIVR (RET)

User tip:When the Options are displayed on the Reservations or RA Open screen, the order in which they are listed is:

  • LDW type options are always listed first and in reverse alphabetical order.
  • Other coverages are listed next
  • The remaining Options are listed in the order in which they were added.

SHORT DESC

(Short Description)

Enter up to 10 alphanumeric characters as a short description for each optional charge.This description can be used on the RA print program to identify optional charges.

EXAMPLE: Type ADDL DRVR (RET)

TYP FLG

(Type Flag)

Enter one alpha character to indicate one of the following option types:

Basic Rental Charges:There will be only one record using the following type codes:

R = TIME

K = MILE (or KM)

F = FUEL (Only one fuel record should be set up. It covers both prepaid fuel and fuel charged at Close). Type "F" MUST be used for Fuel.

E = ELECTRIC BATTERY CHARGING

X = DISC (there can only be one Option with Option Type "X", if additional discounts are needed, use Option Type "N").

A = CSADJ

t = TAX (lower case "t") This is to be used for the "primary" or "main" tax imposed by the taxing jurisdiction. This is known variously as Sales Tax, Provincial Sales Tax (PST), Value Added Tax (VAT), IVA, etc. User tip: Although more than one item can be defined with the lower case 't' type in the system, only ONE tax item with the lowercase 't' type should apply to any particular location. Refer to the User Tip below for tiered taxes.)

D = DROP

P = PROMO

Other Optional Item Types:

T = Tax (surcharges, airport fees, local taxes) Options of this type are reported as taxes on the DBR (combined in the "Tax" column) and many of the other CARS+ reports. By considering them as tax type charges, they are not included in revenue on such reports as the Employee Performance Report.

U = Upsell. On the DBR, this type of option will report as part of the Time revenue.

L = LDW. Loss Damage Waiver. Options of this type carry a "responsibility level" which can indicate on the contract the customer's level of responsibility for damage. The level is entered in the Edit Option Rate program.

C = Coverage. Options of this type represent an insurance product offered to customers such as Personal Accident Insurance, Supplemental Liability Insurance, Personal Effects Coverage, and Cargo Insurance.("Coverages" may be considered as a group on the Employee Performance Report.)

O = All Other charges such as additional or underage driver, ski or luggage racks, GPS units, maps, child seats, delivery charges, etc. On the DBR, this type of charge appears in the "Other" column.

M = Miscellaneous Charges. Items in this category only will be displayed when the Option Pop-Up window is called from the Miscellaneous Charge fields on the RA Open and RA Close screens. Options of this type DO NOT get carried forward to the next RA when cloned by the Multi-month RA logic.

f = Federal tax (GST).

J = Used to define a non-taxable Option set up for the sole purpose of doing an after tax "concession" adjustment on a RA via Incident Entry. This Option must be marked as non-taxable in the Percentage Matrix record. Refer to the Overview - Incident Entry chapter of the manual for details on how to apply a concession adjustment to a RA via Incident Entry.

N = Negative option.

Commissions: When a travel agent (vendor) is also the bill-to party on a RA, and the vendor and customer records are linked, it may be the case that their commission should be reflected as a deduction on the RA. If this is the case, a negative type option must be set up in Edit Optional Rates with a percentage method of calculation and be defined as “Dependent”. Additionally, a Tax Matrix record must be set up to define the items that are subject to the commission. User tip: For information on linking vendor and customer records, refer to the Vendor File Maintenance chapter.

Additional Discounts: If additional discounts besides DISC are required, they are setup as negative Options. This option must be set up in Edit Optional Rates with a percentage method of calculation. Additionally, a Percentage Matrix record must be set up to define the items that are subject to the discount. Note that these options will appear in the "Discount" column of the DBR reports.

User tip: The setting in the "TM DS" column in Edit Option Rates affects the calculation on revenue splits with foreign locations when an additional discount is offered. Refer to that section of the chapter for more information.

Other negative options: Set up in a similar manner to a regular option. No special set up is required other than marking it as type "N" here.

Z = Pre-tax Rental Certificates. A Rental Certificate is a coupon issued to a renter by a location typically when there is some sort of customer service issue. The Certificate provides an amount off a future rental. These Certificates may be redeemed by entering the Certificate information in the S Subwindow of any of the reservation or rental screens. By default, the value of the Certificate will appear as an uneditable payment at the time of close. This means that the amount of the Certificate is deducted after the taxes have been calculated. If local tax law requires that the amount of the Certificate be deducted before taxes are calculated on the Time revenue, then an option must be set up for this purpose and defined as type "Z". In this case, rather than a payment record being created, an RA Charge record will be created instead. The RA Charge record will be linked to this option and the value of the Certificate will appear as a negative amount. This option will appear in Percent Matrix and it is that record that will determine whether the amount of the Certificate is deducted before or after taxes are calculated. Care needs to be taken to ensure this option is set up correctly in the Percent Matrix so that the taxes will be applied as expected. Please refer to the section on "Discounts, Customer Service Adjustments, Promos and Rental Certificates" in the chapter Edit Percentage Matrix for a discussion on how to set the tax flag for these items to get the desired result.

B = Brazil or Benefit. This option type carries different meanings depending on the mode in which CARS+ is configured to run.

For the general CARS+ user, a type B option should be used only with Calculation Method "M" in the Option Rate file. This provides for an additional per-mile/km charge over and above what is charged on the rate. Please refer to the chapter Edit Option Rates for further details on Calculation Method "M".

For operations in the country of Brazil, type B options are used for damage charges. Type B options may be added to an RA either before or after the RA is posted. Unlike other option types, this type may be added to the RA after posting without first requiring the Nota Fiscal to be canceled. This is because the government allows a separate invoice to be raised for the damage charges.

For operations using CARS+ in "Car Club" mode, type B options are reserved for Loyalty Club Rewards. The Option Rate records for this option must be set up using Calculation Method "M". Note: "Car Club" mode is available only through the WebXG interface. Please contract Thermeon Customer Support with any questions regarding this mode of operation.

EXAMPLE: Type O (RET)

User tip on Tiered Taxes: For those locations that have a tiered tax (the percentage varies with the number of rental days), remember than only one option for the location should be marked with type 't' (lowercase t). Set up a second option as a type 'T'. In Edit Option Rates, enter the maximum days on one record and the minimum days on the other record so that the correct percentage will be applied. For example, assume a 6% rate on rentals up to 30 days and a 4% rate on rentals over 30 days.

Create an option TAX, type 't', and in Option Rates define it as 6% with maximum of 30 days.
Create a second option TAX4, type 'T', and in Option Rates define it as 4% with a minimum of 31 days.

User Tip on Mileage Packages: CARS+ allows the user to define a daily allowance of miles that the renter will not be charged for on the Rental Rate screen. For example, 100 free miles can be offered per day. Under this logic, the renter on a two day rental will be charged a rate per mile for every mile above the 200 free miles allowed. To avoid this mileage charge, the renter can purchase additional allotments of free miles. This is done though a Free Miles Package Option. To set up an option of this type, enter "O" in this field and the number of additional miles in the column "Free Miles" on Page 4. It is suggested that the Short Description contain some indication of the number of free miles offered, something like "500MILES" (the number miles allowed is not displayed on any counter screen). These can be set up to be sold in quantity, that is a renter can purchase two 500 mile packages. The cost of the package is defined on Edit Optional Rates.

GL ACCT

(General Ledger Account Number)

Enter up to 4 numeric characters to indicate the proper G/L revenue account to which this charge should be posted. To be accepted, account numbers used must first be entered into the Valid G/L Account File through CARS+ or one of the accounting modules.

If the system is set up to run with profit centers, the account numbers entered on this screen must exist in the Valid GL Account File with profit center 000 AND all other profit center numbers. However, it is not necessary (or possible) to assign profit center numbers on this screen. When RAs are posted, CARS+ will automatically affix the proper profit center number to all these account numbers. The accounts affected are selected as follows:

When profit centers are used, all accounts entered into this screen will reflect activity by profit center (location).The 4-digit account number from this file is combined with the 3-digit profit center number assigned to the opening location. Refer to the chapter of the manual titled Edit Locations for information on assigning profit centers to locations.

EXAMPLE: Type 4401 (RET)

User tip: To track revenue on financial statements separately for types of vehicles (example:cars vs trucks) or by RA Type, set up multiple Posting Codes and use the Edit Option Posting Account program for alternative G/L account numbers.

ECHO CLS

(Echo message on Close)

This field causes a message concerning the option to display on the Open or Close screen. Messages available are:

1. Some optional charges are added to a contract at the time of Open but then removed at the time of Close. An example is for a deposit on an infant seat which will be removed from the RA at Close if the seat is returned in acceptable condition. This field turns on or off a message which prompts the user to check if the charge should be removed.

The message can also be used as a reminder to check for the return of equipment rented with the vehicle such as a ski rack, luggage rack, hand truck, or moving pads. The message is:

CHARGE FOR 'option name'? (Y/N)

The user's response to the question controls whether or not the optional charge remains on the RA.

To prompt for this a message, enter:

Y = Yes, display a prompt for this message at Close.

O = Display a prompt for this option when saving the RA on the Open screen. Note: Since the option must be selected in order the message to display, this applies to automatically applied options.

Q = Prompt once on the Open screen as a reminder to sell this option.

2. A charge may need to be automatically added at Open and automatically removed at Close. To do this, enter:

P = Apply this option automatically to all RAs. Remove the option at Close. (On multi-month RAs, the option is applied to the first RA in the series, but is not carried forward to subsequent RAs.)

User tip: The option must be configured as 'automatically applied' in Edit Option Rates.

User tip: This is a way to apply an authorization pad by Pricing Code. A standard auth. pad can be set up in the Edit Misc. Control Fields file and it applies to all RAs. If the standard auth. pad is being used, there is no need to use the Option feature. However, if the auth. pad needs to vary by vehicle class or certain corporate accounts need to be exempt from it, an Option can be set up for it using Pricing Codes. Entering the letter "P" in this field for the auth. pad option to have it automatically applied to all RAs and removed at Close. Like all automatically applied options, a Privilege Code can be set up to exempt certain corporate accounts from it.

M = Similar to "P" (above), except that on multi-month RAs the option is applied to all RAs in the series.

User tip: The option must be configured as 'automatically applied' in Edit Option Rates.

3. Some items need the quantities of days and hours edited at the time of close. An optional chauffeur might fall into this category. For example, when a vehicle is rented for 5 days, it does not necessarily mean that the chauffeur drove for all five of those days. A message can be displayed at close reminding the closing agent to check the quantities of days and hours that were calculated. The message is:

VERIFY TIME CHARGES FOR OPTION 'option name'

To prompt for this type of message, enter:

T =The user will be reminded to check the calculated time on this option at the time of close.

3. For operations using the dispatch logic and providing preprinted RAs for their preferred customers, it is possible that the guard at the gate who releases the vehicle is the only employee of the operation that the customer sees. For operations that are renting such things as handheld GPS units, this provides the only opportunity to ask the customer if they would like to rent a GPS unit.Therefore, an option can be defined in this field to prompt the following message in the Release Vehicle program:

ADD xxx?

(where xxx is the Option Code)

If the user enters “Y”, the option is added to the RA.

R = In the Release Vehicle program, ask if the option should be added to the RA.

4. Or, enter:

N (or blank) = No prompt message is required for this option at the time of Open or Close..

EXAMPLE: Type N (RET).

User Tip: In the Edit Optional Rates program options are designated as being either:

  • Automatically applied as a mandatory charge to every RA
  • Dependently applied as a mandatory charge on certain RAs (such as when there is an underage driver)
  • Optionally applied where the renter makes the choice (such as for LDW, other coverages, or equipment)

Regardless of which method is chosen, the Close Echo feature is still in effect. That is, a charge can be set up as an automatically applied (mandatory) charge. Then through the close echo question, it can be removed by answering the "CHARGE FOR 'option name'?"question with "N".

This field has no relevance for the 9 basic rental charge items.

ALLOW QTY

(Allow Quantity)

Enter:

Y = Yes, this item may be sold in quantity. Options such a moving boxes, maps, and infant seats are examples of this.

M = Multiple. This allows for multiple charges of the same product to be charged on one rental agreement as separate charges. Example: For Electric Vehicles that may be charged a flat fee for not returning the vehicle with a full battery charge, can be charged the same flat fee for any vehicle exchanges that may occur during the course of the rental, when the vehicle returned was not returned with a full battery charge.

N(or blank) = No, this item cannot be sold in quantity. Examples are LDW, taxes and surcharges.


EXAMPLE: Type Y (RET)

User tip: Items that are Type "M" (Miscellaneous) should be marked with "N". Quantity is not allowed in the Misc. Items pop-up window. To apply a multiple of a miscellaneous charge, edit the rate.

This field has no relevance for the 9 basic rental charge items.

INS ONLY

(Insurance Only)

Enter:

Y = Yes, this option only applies to those RAs using the Insurance logic in CARS+.

E = Exempt. On insurance logic RAs, the days covered by all insurance vouchers are exempt from this option. If the RA has days charged to the renter, the option will be charged for those days.

X = Exempt insurance RAs from an automatically applied option (exempts both the insurance voucher days and the out of voucher days) .

R = This option can be sold on retail RAs where the customer is being reimbursed for the rental by their insurance company. When the option is selected from the Option pop-up window, the “R” in this field causes a special pop-up window to appear where insurance information is entered.

N(or blank) = No, this option may apply to all RAs whether or not the are Insurance logic RAs.

EXAMPLE: Type N (RET)

This field has no relevance for the 9 basic rental charge items.

User tips: To flag an option as insurance exempt would not make sense for an option charged as a "flat fee". However, the software does not prevent this from happening.

For WebRes pages configured to display an estimate of charges, the exempt logic is not used. Any RA opened from a WebRes reservation, however, will be properly exempted.

To indicate that the insurance company will cover the cost of the optional item, use the field "Ins Pays" on the next page.

PASS THRU


This field refers to the Chauffeur logic that is used by certain CARS+ users. Options flagged as "pass thru" options are those for which the driver (chauffeur) is reimbursed such as when paying a toll charge. Upon closing the RA, the option charge will appear on a statement along with the driver's wages.

Enter:

Y = Yes, this item should be passed through as reimbursable to a chauffeur.

N (or blank) = No, this item is not related to the chauffeur logic.

EXAMPLE: Type N (RET)

This field has no relevance for the 9 basic rental charge items.

RPT AS REV

(Report as Revenue)

This field determines which items on the RA will be included in the calculation of "revenue" on selected reports in CARS+. The reports which make use of this field to determine revenue are:

Enter:

Y = Yes, this option should be considered as revenue.

N = No, this option should not be considered as a revenue.

X = No, this option should not report as revenue, and in the Accrual Report, it will be excluded entirely.

blank = See Note 2 below.

EXAMPLE: TypeY (RET)

NOTES:

  1. The basic rental charges of Time and Miles (less Discount and CSADJ) are already considered revenue items. Therefore, a “Y” response is not allowed. For the other basic rental charges such as Fuel, Drop, and Misc., this field is relevant and controls whether or not those items are included in the "revenue" calculation. Any other option (such as Additional Driver), coverage (such as LDW or PAI) and/or fee that should be considered revenue should be flagged with a "Y".

  2. The reports listed above do not consistently view a "blank" in this field in the same manner. The exact behavior of "Y", "N" and "blank" is documented in the chapter for each program. It is strongly recommended that, for consistency across all reports, this field should not be left blank.

  3. Accrual Report - Options are reported as follows:

  • Y and blank = the Option is reported in the Option column

  • N = the Option is reported in the Miscellaneous Column

  • X = the Option is not reported at all, therefore the accrual is not a full accrual of the rental revenue.

WEBRES VISIBLE

The entry in this column controls if an option should be visible on WebRes and in the Option Pop-up window in the Reservations program within CARS+. This field also determines whether an option will be available to the ResOptions API of webXML. Enter:

Y = Yes, this option should be visible to a user through WebRes and in the Option pop-up in Reservations, RA Open and RA Close. It also makes the option available to he ResOptions API of webXML.

R = This option should not be visible in WebRes or in Reservations. It is visible only in the Option pop-up window accessed from RA Open or RA Close.

O = This option is available through the Reservations or WebRes or WebXML. It is not offered from RA Open or RA Close. User tip: If a 'res only' option is part of a rate product's Add-On option set, the option will be automatically added to a contract from RA Open when that rate product is used. To limit such a rate to reservations only, the rate product should be marked as a 'res only' rate.

Blank = This option should not be visible to a user through WebRes but is visible in the Option pop-up in Reservations and RA Open and RA Close. This option will not be available to the ResOptions API of webXML.

H = Hyperlink. In addition to being visible from WebRes, WebRes will also make the description appear as a Hyperlink (something the user can click on.) When the user clicks on the link, a window will pop up containing information about the option.

EXAMPLE: Type Y (RET)

This field has no relevance for the 9 basic rental charge items.

PAY ROYALTY

Certain CARS+ users operate the system in an environment where both a corporate entity and licensees share the use of the system. In such a configuration, a report can be generated which calculates royalties due from the licensees.

Certain items, such as Time, Miles/Kms, Discounts, Customer Service Adjustments, Promos and taxes may be hard coded into the report. For other options, this field is used to indicate whether or not a royalty is paid on revenue from the option. Enter:

Y =Yes, revenue from this option is subject to a royalty.

N =No, this option is not subject to a royalty.

EXAMPLE: Type Y (RET)

SEND TO SEAMLESS

This field is provided for Hertz operations that do Seamless reservations and RAs through OKC.

The sample screen with multiple options will then display:

OPTION: __ EDIT OPTIONAL CHG CODES Page 1/6
# *Opt Short Typ G/L Echo Allow INS Pass Rpt as WebRes Pay Send to
# *Code Desc Flg Acct Cls Qty Only Thru Rev Visible Royalty Seamless
01 TIME TIME R 4100 N
02 MILE MILES K 4110 N
03 FUEL FUEL F 4130 Y
04 DISC DISCOUNT X 4105 N
05 CSADJ CUST ADJ A 4106 N
06 TAX SALES TAX t 2200 N
07 DROP DROP CHG D 4120 Y
08 MISC MISC CHG M 4200 N
09 PROMO PROMO P 4107 N
10 DRIVR ADDL DRVR O 4401 N Y N N Y Y
11 SEAT CHILD SEAT O 4605 N Y N N Y Y
12 STDEP SEAT DEP O 4606 Y Y N N N Y
13 APTAX AP CON FEE T 5104 N N N N N N
14 LDW LDW L 4140 N N N N Y Y
15 CVG2 PAI C 4150 N N N N Y Y
16 CVG3 SLI C 4160 N N N N Y Y
17 CNVTX CONVN TAX T 2210 N N N N N Y
18 CLEAN CLEANING M 4605 Y N N N Y Y
19 PNLTY EQPT PNLTY M 4605 N N N N N N
1SAVE 2LINES +18 3ERASE 4LINES -18 5 6 7HELP 8

Comments on the above illustrated options:

1. Lines 1 - 9 show the basic rental charge items that must be set up.

2. Line 11 shows an option where quantity is allowed. (There may be more than 1 child seat rented.)

3. Line 12 shows an option for a deposit charged on the Child Seat. A message (the closing echo) will display on the close screen asking if the deposit should be charged or not. This message also serves as a reminder to be sure the seat is returned. An alternative to this logic is the penalty charge logic which will be discussed with the fields on page 2.

4. Line 13 shows Airport Concession Fee designated as a "tax type" option--meaning that the amount charged for it will appear in the "Tax" column of the DBR.

5. Lines 14 - 16 show LDW and coverages. These will be reported as revenue on the Accrual Report and in the statistical summary information on the Accounting DBR.

6. Line 18 shows a miscellaneous charge for cleaning a vehicle. Other miscellaneous charges might include parking fines, keys, and minor damage.

7. Line 19 shows a penalty charge. This will be discussed with the next page of the chapter.

This completes the first page of the record.

With the cursor at the "OPTION:", press the "F8"key to go to the second page.

Page 2 screen will then display:

OPTION: __ EDIT OPTIONAL ITEMS FILE Page 2/6
# *Opt Short Due Penalty Expire Ins Inv Asset Eff Blk Start Lnkd
# *Code Desc Rpt Option Date Pys Cls ByUnt Typ Rmv Date Opt
01 TIME TIME
02 MILE MILES
03 FUEL FUEL
04 DISC DISCOUNT
05 CSADJ CUST ADJ
06 TAX SALES TAX
07 DROP DROP CHG
08 MISC MISC CHG
09 PROMO PROMO
10 DRIVR ADDL DRVR
11 SEAT CHILD SEAT
12 STDEP SEAT DEP
13 APCON AP CON FEE
14 LDW LDW
15 CVG2 PAI
16 CVG3 SLI
17 CNVTX CONVN TAX
18 SRACK SKI RACK
19 PNLTY EQPT PNLTY
1SAVE 2LINES +18 3ERASE 4LINES -18 5 6 7HELP 8

DUE REPORT

This field is used to designate if the option should print on the following reports:

Vehicles Due In Report

Reservation Manifest (if options are requested)

Vehicle Prep Report (if options are requested)

Enter:

Y =Yes, the short description for this Option should print on the reports listed.

N (or blank) = Do not print this option on the reports listed.

EXAMPLE: Type Y (RET)

PENALTY OPTION

Use this field to impose a penalty charge on a RA when equipment is not returned.

For example, moving pads are sometimes rented with trucks or vans. Or a customer may need to rent a child seat or a ski rack with the vehicle. When these items are not returned, obviously there is a penalty charge that needs to be assessed.

First, an option for the penalty must be created. (Refer to Field 19 in the illustration above.) Then, enter that Option Code in this column. (Refer to Fields 11 and 18 above). By entering the code in this column, a prompt will display on the closing screen inquiring about the number of items returned. For example, if a child seat was rented, the prompt would be:

1 CHILD SEAT RENTED, ENTER THE NUMBER RETURNED_____

As long as the same number is returned, there is no penalty charge. If the number returned is less than the number rented, the penalty option charge is added to the RA.

User tip: If the penalty option is set up as a type "O" option, (page 1), it will display in the Shift/F5 Option Pop-up Window on RA Open. To avoid that, set it up as "M" (miscellaneous) type option. On the Close screen, it will be added under the Miscellaneous Charge field.

EXAMPLE: Type PNTLY (RET)

User tip: It may be necessary to set up multiple penalty charge options. (The penalty for not returning a child seat, for instance, will be significantly greater than one for not returning a moving pad.)

EXPIRE DATE

This field is used to indicate that this option is no longer active and should not appear as a choice on the following reports:

Revenue Analysis Report

Extra Revenue Report

Extra Revenue Report 2

Employee Performance Report

If the date range for the report is later than the expiration date entered, the Option will not be listed as a choice.

This date should not be confused with the "Expire Date" in the Edit Optional Rates program which is used to turn off the ability to add an item to a contract.

INS PAYS

(Insurance company pays)

This field is used to indicate that the option is paid for by the insurance company when it is on an insurance replacement rental. That is, in the Option pop-up window, this option should be marked with an "I", meaning the insurance company is responsible for it.

INV CLS

(Inventory Class)

This field is used to indicate that this option represents equipment that is inventoried, such as hand held GPS units. Enter up to 4 alphanumeric characters for the Class Code that represents this equipment.

EXAMPLE: Press(RET)

Refer to the chapter titled Appendix – Tracking Optional Equipment for details on how to set up and use this logic.

ASSET BYUNT

(Asset By Unit)

When renting inventoried assets other than vehicles, certain items such as handheld GPS units should be returned to the rental counter when the RA is closed. Typically, when closing the RA, entry of the unit number is required. Other types of equipment, such as childseats or luggage racks, should remain with the vehicle and entry of their unit number is not required. This field provides the ability to flag certain assets so that the entry of the unit number will be required when closing the RA. This is a global field and when set applies to all locations. Alternatively, a similar field in the Option Rates file can be used to make this requirement location sensitive. Enter:
Y = For assets of this type, the unit number must be entered when closing the RA.
N (or blank) = The unit number is not required when closing the RA.
EXAMPLE: Press (RET)

EFF TYPE

(Effective Type)

Use this field to define what type of effective date (reservation, opening or closing date) should be used to determine the rate when the option is applied to a Reservation or RA.

The settings entered here are used as the default setting for a similar field in the Edit Optional Rates program. When entries are made in both files (Edit Optional Items and Edit Optional Rates) the setting in Edit Optional Rates takes precedence.

Enter:

R (or blank) =

For reservations, the rate in effect as of the reservation’s pickup date is used.

For RAs with a reservation, the rate quoted on the reservation is used. If the item was not quoted on the reservation, the opening date of the RA is used to determine the rate.

For RAs without a reservation, the rate in effect as of the opening date of the RA is used.

O =

For reservations, the rate in effect as of the reservation’s pickup date is used.

For RAs with a reservation, the rate in effect as of the opening date of the RA is used. That is, the rate will be requoted at Open from what it was at the time of the reservation. (See User Tip below for an example.)

For RAs without a reservation, the rate in effect as of the opening date of the RA is used.

C =

For reservations, the rate in effect as of the return date is used.

When opening a RA with a reservation, the return date of the RA is used to determine the rate. That is, the rate will be requoted at Open from what it was at the time of the reservation.

When opening a RA without a reservation, the return date of the RA is used to determine the rate.

When closing a RA, the rate will be requoted using the return date.

Additional notes:

When a dependent option is added at Close, for codes R or O (or blank) the rate in effect as of the opening date of the RA is used. For code C, the closing date is used.

When an option is manually added to a RA at Close, the rate in effect as of the return date is used regardless of the value in the Effective Type field.


Example for using Effective Type O:

Assume that on December 15 a notice is received that the current tax rate of 10% will change effective January 1 to 12%. Therefore, on December 15 a new Option Rate record is created with an effective date of January 1 at the rate of 12%.

Assume that the new 12% rate should apply to anything opened as of January 1 or later. RAs opened prior to January 1 are to remain at the 10% rate.

Problem: Reservations for January and later that were made prior to December 15 have the tax rate of 10%. The tax rate of 12% should apply to these rentals.

Solution:

On BOTH the new Option Rate record for Tax (effective January 1) at the rate of 12% and the old record for 10%, set "EFF TYP" field to "O".

User tip: It is the Option Rate record in use on the reservation that determines the logic of what rate is applied. Therefore, the old record with the 10% tax rate must be edited with the Effective Date Type set to "O". This will cause the tax rate to change from 10% to 12% when a RA is opened using a reservation with the old (10%) tax rate.


Example for using Effective Type C:

In this example, assume that the new 12% rate should apply to all RAs closing January 1 or later.

Problem: RAs that opened prior to December 15 have the 10% rate. But if they close in January they will need to have the 12% rate applied at the time of Close.

Solution:

On BOTH the new Option Rate record for Tax (effective January 1) at the rate of 12% and the old record for 10%, set "EFF TYP" field to "C".

EXAMPLE: Press (RET)

User tip: On occasion the notice of a change in the tax rate may come in late. That is, the new rate should have applied to RAs that are already closed. In this case, a Tax Code can be set up (Edit Tax Codes) and applied to the RAs by bringing them up in Edit Closed RA and entering the Tax Code in the Other Charges subwindow.

BLK RMV

(Block Removal)

This field is used to prevent the removal of an option from a Reservation or RA. Enter:

Y = Yes, this option should be blocked from being removed from an existing contract -- even if the user has been granted the ability to remove mandatory options. (See "User Tip" below.) Options flagged like this cannot be removed from a reservation or RA through the Open or Close programs. But they can be removed by using Edit Opening Fields.

N (or blank) = No, this option will be able to be removed from a contract.

H = Hard Block. Once added, this option cannot be removed from a reservation, RA, or voucher. Options flagged with a Hard Block CANNOT be removed by using the Edit Opening Fields program. (If an option with a Hard Block was added and later needs to be removed, this setting must temporarily be changed.)

User tip:

There are fields in Edit User Access File that define whether or not individual users can remove options from RAs. In some cases, it may be permissible for them to remove certain options, but not others. Therefore, this field defines which options should be blocked from being removed. As stated above, options that are blocked from removal with a "Y" in this field CAN be removed by using Edit Opening Fields.

EXAMPLE: Type Y (RET)

START DATE
This field is only effective for options that are defined as automatically applied to transactions. It prevents automatically applied charges from being applied to a RA that is based on a reservation that was created prior to the start date entered here. This allows an operation to not apply a charge to a rental that was created after the reservation was booked (the charge was unknown at the time of the creation of the reservation, so the client was not warned).

This date does NOT apply to walk-up rentals. Walk-up rentals that open before this date but after an effective date for a rate for this option will have the option automatically applied.

EXAMPLE: Press (RET)

LNKD OPT
In some circumstances, it is desirable to link two options together in such a manner that when a particular option is applied to a transaction, the linked option is automatically applied to transaction too. This link is observed whether the option is applied through the Reservations, RA Open, or the RA Close programs.

The linked option cannot be removed from the transaction unless the the main option is removed. If the main option is removed from the transaction, the linked option is removed too.

For example, there may be a daily charge for a cell phone rental in addition to a one-time equipment rental fee.

To link another option to this option, enter up to 5 alphanumeric characters representing the option code. When the option is applied, the linked option entered in this field will be applied as well.

Note, the linked option (entered in this field) should be set up as a dependently applied option.

User tip: There is a one-to-one relationship between the main option and the linked option. An option cannot be linked to more than one option.

EXAMPLE: Press (RET)

The screen will then display:

OPTION: __ EDIT OPTIONAL ITEMS FILE Page 2/6
# *Opt Short Due Penalty Expire Ins Inv Asset Eff Blk Start Lnkd
# *Code Desc Rpt Option Date Pays Cls ByUnt Typ Rmv Date Opt
01 TIME TIME
02 MILE MILES
03 FUEL FUEL
04 DISC DISCOUNT
05 CSADJ CUST ADJ
06 TAX SALES TAX Y
07 DROP DROP CHG
08 MISC MISC CHG
09 PROMO PROMO
10 DRIVR ADDL DRVR
11 SEAT CHILD SEAT Y PNLTY
12 STDEP SEAT DEP
13 APCON AP CON FEE Y
14 LDW LDW
15 CVG2 PAI
16 CVG3 SLI
17 CNVTX CONVN TAX
18 SRACK SKI RACK Y PNLTY
19 PNLTY EQPT PNLTY
1SAVE 2LINES +18 3ERASE 4LINES -18 5 6 7HELP 8

This completes the second page of the record.

With the cursor at the "OPTION:", press the "F8"key to go to the third page.

Page 3 screen will then display:

OPTION: __ EDIT OPTIONAL ITEMS FILE Page 3/6
# *Opt Short Alt. Long
# *Code Desc GL Acct Description
01 TIME TIME
02 MILE MILES
03 FUEL FUEL
04 DISC DISCOUNT
05 CSADJ CUST ADJ
06 TAX SALES TAX
07 DROP DROP CHG
08 MISC MISC CHG
09 PROMO PROMO
10 DRIVR ADDL DRVR
11 SEAT CHILD SEAT
12 STDEP SEAT DEP
13 APCON AP CON FEE
14 LDW LDW
15 CVG2 PAI
16 CVG3 SLI
17 CNVTX CONVN TAX
18 SRACK SKI RACK
19 PNLTY EQPT PNTLY
1SAVE 2LINES +18 3ERASE 4LINES -18 5 6 7HELP 8

ALT. GL ACCT

Alternate General Ledger (G/L) Account Number

Non-Hertz Users:
Leave this field blank.

Hertz Users:
Use this field to indicate the "official" Hertz G/L account number for this option. It will be this account number that will be sent in the EDRB file. If this field is blank, then the G/L account number on page 1 will be sent. Placing the correct Hertz G/L account number in this field will cause the proper description for the charge to appear when the rental agreement is viewed on the Hertz website. For additional information, please refer to the chapter Overview - Viewing Rental Agreements on hertz.com.

EXAMPLE: Type 3104 (RET)

LONG DESCRIPTION

Enter up to 50 alphanumeric characters to further describe the code entered.

EXAMPLE: Type ADDITIONAL DRIVER (RET)


This completes the third page of the record.

With the cursor at the "OPTION:", press the "F8"key to go to the fourth page.

Page 4 screen will then display:


OPTION: __ EDIT OPTIONAL CHG CODES Page 4/6
# *Opt Short Rest EBDS Blk Free Prt Modified
# *Code Desc Auth Opt 1wy Miles Seq Date Time Empl
01 TIME TIME
02 MILE MILES
03 FUEL FUEL
04 DISC DISCOUNT
05 CSADJ CUST ADJ
06 TAX SALES TAX
07 DROP DROP CHG
08 MISC MISC CHG
09 PROMO PROMO
10 DRIVR ADDL DRVR
11 SEAT CHILD SEAT
12 STDEP SEAT DEP
13 APCON AP CON FEE
14 LDW LDW
15 CVG2 PAI
16 CVG3 SLI
17 CNVTX CONVN TAX
18 SRACK SKI RACK
19 PNLTY EQPT PNTLY
1SAVE 2LINES +18 3ERASE 4LINES -18 5 6 7HELP 8

Enter data as follows:

REST AUTH
Certain tour operations do not allow a deposit or a credit card authorization to be taken at Open for certain out of voucher charges. For example, some limit the deposit and/or auth to the charges only from upsells or additional out of voucher days. A field in the IT record is used to indicate which tour operators impose this rule.

This field applies ONLY to those IT records that impose the rule.


Use this field to indicate with a "N" those items that can be included in the estimate for purposes of taking a deposit or authorization at Open.
N = this item can be included in the estimated charges for the purpose of taking a deposit or authorization at Open
Y (or blank) = this item cannot be included in the estimated charges for the purpose of taking a deposit or authorization at Open. It will be included in the estimate section for charges due at Close.
EXAMPLE: Press (RET)

EBDS OPT
This field is generally used by rental operations that rent Recreational Vehicles (RVs). Within the CARS+ RV logic, it is possible to charge for vehicles using a calculation method that matches the way rooms are rented at a hotel. Under this logic, just like at a hotel, there is a set time each day that is the earliest that a client can pick up his reserved unit (this standard check out time is defined in the Location Record). If a renter chooses to start their rental at an earlier time than the standard, they are required to pay an Early Bird Special Fee. This Yes/No field is used to define if the option provides the Early Bird check out privilege. Early Bird special can only be offered on:
  • Tour rentals (to avoid confusion, the Early Bird Option should have it's Option Rates defined as for Tours Only (Page2).
  • Whose net rate is calculated using the Hotel Cal method
With the early bird option:
  • Rentals can begin as early as the pickup location is opened.
  • The return time can be as late as 3pm on the date of return before additional charges are applied.

Transactions that have had the Early Bird Option sold on them are flagged on the following reports:

  • Reservation Departure Report (the RV version of the Res Manifest)
  • Vehicles Due In Report

Enter:

Y = Yes, if this option grants the user the right to pick up a hotel calculated rental at a time earlier than the standard check out time defined in the Opening Location.

N (or blank) = This option does NOT extend early bird pick up rights on hotel calculated rentals.

EXAMPLE: Type N(RET)

BLK 1WY
This field is used to block options from being applied to one-way rentals. The block can be from a corporate location to a non-corporate location, or it can be a block on all one-way rentals. When the block is in effect, the option will not be shown in the Shift/F5 pop up option listing.

If a reservation or RA starts as a local rental and the option is selected, and later on it is changed to a oneway, the option will be removed. An exception is made for non-vehicle assets that are blocked from oneway rentals. If a RA is changed to a oneway, the user is asked if the item was returned. If so, the option is removed from the RA. If not, the option will remain on the RA and be charged at Close.

Enter:

A = Block this option from being applied to all one-way transactions (even if both locations are owned locations).

Exception: Options with a "A" in this field are exempt from the block if the renting and return locations are both members of the same Group Code that is defined as a "T" type group in Edit Group Names.

Y = yes, block this option from being applied to a RA that is going one-way from a corporate to a non-corporate location.

For Hertz Canada Corporate operations only: Options with a "Y" in this field are exempt from the block if the renting and return locations are both members of the same Group Code that is defined as a "T" type group in Edit Group Names.

N (or blank) = There is no such block on this option.
EXAMPLE: Press (RET)


FREE MILES

Options may be created whereby the renter can purchase an additional package of free miles/kms over and above those allowed on the rate. Enter up to 4 digits to specify the number of additional free miles that will be granted by the purchase of this option.

EXAMPLE: Type 500 (RET)

Set-up Steps: To work properly:

  • The Option Type on Page 1 for a Free Miles package MUST be set to Option Type "O".
  • Set the Allow Quantity field on Page 1 to "Y" if you want to sell multiple packages of free miles on a single RA.
  • In the Optional Items Rate file, the calculation method must be set to "F" flat fee. Setting the fee to "T" for Time will NOT cause this to be nnn free miles per day. The selling of additional free miles per day is not currently supported in CARS+.
  • While there is no special number reserved to indicate unlimited mileage, entering 9999 into this field will, for all intents and purposes, offer unlimited mileage.

PRT SEQ
(Print Sequence)

This field is used to determine the sequence in which coverages will print, along with the appropriate accept/decline statement, on a rental agreement print program. Of the coverages qualifying for sale on the particular rental, the coverage with the lowest number will print first, through to the highest number printing last. Coverages with no number (field is blank) will not print at all.

NOTE: The rental agreement print program must specifically be programmed to make use of this field. Please contact Thermeon Customer Support with any questions pertaining to this feature.

Enter any number 1 - 99 to assign a print hierarchy to the desired coverage.

EXAMPLE: Press (RET)

MODIFIED
DATE/ TIME/ EMPL


These fields display the last modification data for date, time, and employee.

This completes the fourth page of the record.

With the cursor at the "OPTION:", press the "F8"key to go to the fifth page.

Page 5 screen will then display:



OPTION: __ EDIT OPTIONAL CHG CODES Page 5/6
# *Opt Short Day of the Week Pricing for Flat Fees Use Gold OptSet Qty Parts
# *Code Desc Mon Tue Wed Thu Fri Sat Sun Hol Pax Sell Code Disc Set
01 TIME TIME
02 MILE MILES
03 FUEL FUEL
04 DISC DISCOUNT
05 CSADJ CUST ADJ
06 TAX SALES TAX
07 DROP DROP CHG
08 MISC MISC CHG
09 PROMO PROMO
10 DRIVR ADDL DRVR
11 SEAT CHILD SEAT
12 STDEP SEAT DEP
13 APCON AP CON FEE
14 LDW LDW
15 CVG2 PAI
16 CVG3 SLI
17 CNVTX CONVN TAX
18 SRACK SKI RACK
19 PNLTY EQPT PNTLY
1SAVE 2LINES +18 3ERASE 4LINES -18 5 6 7HELP 8


Enter data as follows:


The first eight columns of this page are used exclusively for Options that are defined in Edit Option Rates as items that are charged with Calculation Method "F" ( a one time Flat Fee). Under normal situations, flat fee options are charged at the rate that is placed in the Primary Rate field of Edit Option Rates. The other three fields on that screen (weekly, monthly and Xday) are ignored. This screen allows for the use of the other 3 fields, and the price for the Flat Fee can vary according to the day of the week. For example, if a Ski Rack is charged as a one time flat fee, the rate for that Option could be made higher on rentals that begin just prior to a weekend.
MON
For rentals that begin on Mondays, enter one of the following four codes to indicate which rate should be used for the Flat Fee:

1 = Use the rate in the Primary Rate field for the Flat Fee charge
2 = Use the rate in the Weekly Rate field for the Flat Fee charge
3 = Use the rate in the Monthly Rate field for the Flat Fee charge
4 = Use the rate in the Xday Rate field for the Flat Fee charge.

EXAMPLE: Type 1 (RET)

TUE thru SUN
Using the same codes as listed above, indicate the rate that should be used for rentals that begin on Tuesdays, Wednesdays through Sunday.

EXAMPLE: Type 1, 1, 2, 2, 2, 1 (RET)

HOL
Use this field to indicate the rate that should be used for rentals that begin on the DAY AFTER a holiday (as defined in the Hours of Operations File).

EXAMPLE: Type 1 (RET)

Starting with the ninth column, the remaining columns do NOT exclusively relate to just Flat Fee Options.
USE PAX
To use this field, the "Allow Qty" field on page 1 must be set to "Y" (yes). Enter:

Y = Yes, the quantity of this option should default to the number of reserved passengers entered on the reservation screen (one option for each passenger).

N (or blank) = No, the quantity of this option should not default to the number of reserved passengers.

EXAMPLE: Press RET

GOLD SELL
For VIP customers who bypass the rental counter at the time of open and instead pick up a pre-printed RA it is possible to print a rider to the contract that allows the renter to select additional options they want to have added to the contract (such a feature must be programmed into the RA print program in use). This field is used to indicate if an option should be included on such a rider. Enter:

Y = Yes, if this option was not already included in the rental agreement, print this option on the rider so the renter can choose to accept it.

N = No, this option should not appear on a pre-print rider.

EXAMPLE: N (RET).

OPT SET CODE
This field is used if a discounted bundle or package of options is offered. For details on on how to set up and use this feature, refer to the chapter Overview - Option Discounts, Bundles, and /Packages.
QTY DISC
An optional feature within CARS+ is that of discounting the daily rate of Options if a quantity of different options are sold. For example, a 10% discount can automatically be applied to selected options when three or more of them are sold on a rental. Enter:

Y = Yes, this option is eligible to have its daily rate discounted by the Quantity Discount plan defined for a rental's opening location. Options that are subject to a Quantity Discount will appear with an asterisk "*" or plus sign "+" after their undiscounted rate on the Option Sale pop-up window.

N = No, this option will not participate in any quantity discount plan.

EXAMPLE: Type Y (RET)

For details on how to set up and use this feature, refer to the chapter Overview - Option Discounts, Bundles, and /Packages.

WARNING: if an option is flagged as participating in the Quantity Discount logic, that option's rate will be discounted even it it has already been reduced via a CDPID Privilege Code. For example, a option with a retail daily rate of $10.00/day but whose daily rate due to a CDPID privilege is $8.00/day will have that rate further reduced by the Qty Discount logic. For many operations this amounts to a double discount and is not desired. If this double discounting is not desired, do not flag any option which has Privileged rates as participating in the Qty Discount logic in thsi field.

PARTS SET
When a non-vehicle asset is rented, such as a GPS unit, there may be associated items that are included with the unit such as a charger, a case, or a dash mount. Although the unit itself may be returned when an RA is being closed, it should be noted when any of the associated items are not returned with the unit and a charge should be generated for those items. To do this, individual options must be created for the associated items and an Option Set created with those Options. Entering the Option Set code in this field will turn on logic regarding the associated parts.
Refer to the chapter Overview - Tracking Optional Equipment for details.

User tip: This logic applies only when the option for the asset is set up with the field "Asset By Unit" have the value "N".


This completes the fifth page of the record. The screen will then look as follows:


OPTION: __ EDIT OPTIONAL CHG CODES Page 5/6
# *Opt Short Day of the Week Pricing for Flat Fees Use Gold OptSet Qty Parts
# *Code Desc Mon Tue Wed Thu Fri Sat Sun Hol Pax Sell Code Disc Set
01 TIME TIME
02 MILE MILES
03 FUEL FUEL
04 DISC DISCOUNT
05 CSADJ CUST ADJ
06 TAX SALES TAX
07 DROP DROP CHG
08 MISC MISC CHG
09 PROMO PROMO
10 DRIVR ADDL DRVR
11 SEAT CHILD SEAT
12 STDEP SEAT DEP
13 APCON AP CON FEE
14 LDW LDW
15 CVG2 PAI
16 CVG3 SLI
17 CNVTX CONVN TAX
18 SRACK SKI RACK 1 1 1 2 2 2 1 1
19 PNLTY EQPT PNTLY
1SAVE 2LINES +18 3ERASE 4LINES -18 5 6 7HELP 8

In this case, Ski Rates are charged using the Primary Rate for rentals that begin on Sundays through Wednesdays and on the days after holidays. Presumably a higher rate (the weekly Rate) is charged for rentals that begin on Thursdays, Fridays and Saturdays.


With the cursor at the "OPTION:", press the "F8"key to go to the next page.

Page 6 screen will then display:

OPTION: __ EDIT OPTIONAL ITEMS FILE Page 6/6
# *Opt Short Est Asg Opt Incl Rest
# *Code Desc Pri Agt Rls OptSet Acc
01 TIME TIME
02 MILE MILES
03 FUEL FUEL
04 DISC DISCOUNT
05 CSADJ CUST ADJ
06 TAX SALES TAX
07 DROP DROP CHG
08 MISC MISC CHG
09 PROMO PROMO
10 DRIVR ADDL DRVR
11 SEAT CHILD SEAT
12 STDEP SEAT DEP
13 APCON AP CON FEE
14 LDW LDW
15 CVG2 PAI
16 CVG3 SLI
17 CNVTX CONVN TAX
18 SRACK SKI RACK
19 PNLTY EQPT PNTLY
1SAVE 2LINES +18 3ERASE 4LINES -18 5 6 7HELP 8

EST PRI

(Estimate Priority)

This field works with a setting in the "Estimate Format" field in Edit Misc. Control Fields. Estimate Format "T" calls for a subtotal just above the Tax figure when doing an estimate in Reservations or RA Open. It is the setting entered in this field that determines whether the option is listed above the subtotal or if it is listed below the tax figure.

If the Estimate Format field in Edit Misc. Control Fields is set to "T", enter:

Blank or 1 = this Option will be listed above the subtotal in the estimate.

2 = this Option will be listed below the tax figure.

User tip: This field determines where the item is listed. It is has nothing to do with whether or not the item is taxed. Therefore, depending on the setting here, taxable and non-taxable items may be listed above the subtotal and tax rows or below them. Additionally, whether or not the item is marked as 'taxable' in the Percent Matrix has no influence.



ASG AGT
(Assign Agent)

This field is used by Hertz Locations using the Release Gold logic and which depend on corporate (in OKC) to calculate incentive pay. If you use CARS+ to calculate incentives, leave this field blank.

With Release Gold, reservations are used to create RAs prior to the renter's arrival. When the roving rental agent sells the renter additional items (marked with a "Y" in this field), the roving agent's user code is placed on the RA as the 'opening agent'. Enter:
Y = if this option is sold by the roving agent, change the opening agent to the roving agent.
N or blank = ignore this field.
EXAMPLE: Press (RET)


OPT RLS
(Option Rules)

This field is used by Hertz Locations using the Release Gold logic and which depend on corporate (in OKC) to calculate incentive pay. If you use CARS+ to calculate incentives, leave this field blank.

With Release Gold, reservations are used to create RAs prior to the renter's arrival. A roving agent may, however, sell the renter certain options. This field is used to mark which options the roving agent may sell. Only those options marked with a "Y" here will be listed in the Release Gold option pop-up window. Enter:
Y = list this option in the Release Gold options pop-up window
N or blank - ignore this field
EXAMPLE: Press (RET)


INCL OPTSET
(Inclusive Option Set)

This field is used if a discounted bundle or package of options is offered. For details on on how to set up and use this feature, refer to the chapter Overview - Option Discounts, Bundles, and /Packages.
Rest Acc
This field is used to restrict access to adding or editing this option to a contract. A similar file in Edit User Access file turns on the editing of this option

Y = This option can only be added or edited if the user has access via Edit User Access file. Page 4 field 11
N or blank - ignore this field an the option behalves as per other options.




This completes the third page of the record.

PRESS "F1" AT "OPTION:" TO SAVE THE RECORD.


SETTING UP THE UPSELL MATRIX CODE

A full description of the steps necessary to set up the Rate Upsell Matrix is provided in the chapter Overview - Upsells. The following briefly describes the Option code that must be set up in order to turn on this feature.

Create an Upsell code as follows:

OPT CODE

Enter up to 5 alphanumeric characters to indicate this is an Upsell charge. A typical code is shown below.

EXAMPLE: Type UPGRD (RET).

SHORT DESC

Enter the description for the upgrade (up to 10 alphanumeric characters).

EXAMPLE: Type UPSELL (RET)

TYP FLG

Enter the option type code. This must be a "U". This is what designates this option as the upsell code.

EXAMPLE: Type: U (RET)

GL ACCT

Enter up to 4 numeric characters to indicate the revenue account to which Upsell time revenue should be posted.

EXAMPLE:Type 4100 (RET).


Page 1 of the Options record for an upgrade will look like this:

OPTION: __ EDIT OPTIONAL ITEMS FILE Page 1/6
# *Opt Short Typ GL Echo Allow INS Pass Rpt as WebRes
# *Code Desc Flg Acct Cls Qty Only Thru Rev Visible
01 UPGRD UPSELL U 4100 Y
02
03





CHANGING THE ORDER IN WHICH OPTIONS ARE LISTED

A pop-up window is used in the Reservations, RA Open and RA Close screens to present the possible options that can be selected for sale to the renter. Options are displayed in four possible sorts:

These four default sorts can be customized by using the program Edit Option Sort Order.