Use the Edit Privilege Codes program to define special conditions (perks) for certain customers. For example, any of the following can be negotiated through a Privilege Code:

Use this program to assign a code to each of these perks.

Privilege Codes work in conjunction with two other files:

Corporate Accounts (see the chapter on Edit Corporate Accounts).

Corporate Contracts (see the chapter on Edit Corporate Contracts).

For a summary of how privilege codes and the corporate account logic works, refer to the chapter Overview - Corporate Accounts. Also included in that chapter are the set up steps necessary to use the logic effectively.

Use the link below to jump directly to the following section of this chapter:

User tip: The field "CDPID VIEW ONLY MODE" in the User Access Record can be used to restrict the user to 'view only' mode. In that mode, no records can be added, edited, or deleted. When the program is accessed, the screen title is "VIEW PRIVILEGE CODES" and the following message will display:

THIS IS A VIEW ONLY VERSION OF THE PROGRAM.

User tip: A list of the Privilege Codes set up in your system can be printed using the Print Privilege Codes program on the Print Control Files Menu.

User tip: See notes at the end of this chapter about how to set up the IBM one-day Surcharge and the City Surcharge.

To access the Edit Privilege Codes program, type EDITPRIV (RET) at any menu "OPTION:" field or the appropriate line number on the Corporate Accounts Menu. The screen will then display:

OPTION:___ EDIT PRIVILEGE CODES Page 1/3

1 Location
2 RT Code
3 Description
4 Apply to all rates? CORPORATE SURCHARGE
5 Unlim.Minimum Age 21 Start Day (1=Sun, 7=Sat)
6 Block FreqFlier 22 Start Time
7 Override APTAX/CNFEE Exempt 23 End Day
8 Pricing Code 24 End Time
9 NVL Disc 25 Length
10 NVL Dly Disc 26 Daily amt
11 Override AGEXX Charge 27 Weekly amt
12 Drop Exempt 28 Monthly amt
13 Fuel Card 29 Hourly amt
14 Exempt APTAX 30 Walkup Only
15 Exempt VLF
16 Drop Schedule 31 Exempt Option
17 Deposit Exempt 32 Prompt MRA
18 Auto-apply Option 33 Best Rate Close
19 N/C LDW 34 Fuel Card Open
20 Note 35 Fuel Card Res Class

1SAVE 2NEXT 3ERASE 4DELETE 5BACKUP 6 7HELP 8NEXT PAGE

Enter data as follows:

1. LOCATION

Enter the Location Code where this special condition applies or leave this field blank if the privilege applies to all locations.

EXAMPLE: Type SNA (RET)

User tip: A Location Group can be used although it cannot be one that is designated as an "O" type (option) group.

To use a Location Group Code in this field, contact Thermeon's Customer Support Dept. and ask that GVT Code "GRPPRIV" be set up.

2. RT CODE

Enter up to 3 alphanumeric characters for a new Privilege Code.

EXAMPLE: Type 1A (RET).

3. DESCRIPTION

Enter a description of the Privilege Code.

EXAMPLE: Type REDUCED LDW (RET).

NOTE: Only ONE of the following items can be used in conjunction with a Privilege Code. Therefore, a Privilege Code can be designated as a special refueling rate OR a special Pricing Code OR a special minimum age, etc. Multiple privileges can be granted on the same corporate contract in the Edit Corporate Contract File.

There is an exception to the 'one' item rule for the early/late/modification fee logic. Refer to page 2, Fields 31-33. All of these fields can be selected for the same Privilege Code.

Examples are given in each field for illustration purposes only. Remember, enter data in only one of the following fields for each Privilege Code.

4. APPLY TO ALL RATES?

Indicate if this privilege should be added to a contract even if the renter chooses not to use their corporate contract rate.

Y = Yes, the privilege should be applied to the contract even if the corporate contract rate is not used.

N = No, this privilege should be applied to the contract ONLY if the corporate contract rate is used. Otherwise, it should NOT be applied.

EXAMPLE: TypeY (RET)

5. UNLIM. MIN AGE

Enter up to 2 numeric characters to lower the minimum age for both the primary and additional drivers on all vehicle classes.

User tip: If, in addition to lowering the minimum age, you wish to exempt the underage surcharge, you must indicate that in Field 11 below (Override Agexx Charge.)

EXAMPLE: Type 18 (RET)

User tip: Let's use an example to illustrate how this can be applied.Assume that 21 is the regular minimum age required to rent. But for certain corporate accounts, you want to allow rentals to drivers as young as 18. However, you want to charge an under age fee for the drivers that are 18 - 20 years old.

To do this, set up a Privilege Code (let's say it's Code "A8") entering "18" in this field. Then set up an Option "AGE21" with that Privilege Code. This means that:

a. The only time a renter can be under 21 is when their CDPID has the Privilege Code "18".

b. Those renters will have the the AGE21 fee applied to their rental.

User tip: If the minimum age privilege should be granted to certain vehicle classes and not on others, leave this field blank. Instead, use the "Limited Min. Age" field on the second page of this record.

The following notes outline the hierarchy of the various Minimum Age rule fields within the system:

  1. The base Minimum age is taken from the Misc. Control Flags record.
  2. If the opening location has a minimum age assigned to it, it overrides the Misc Control value.
  3. If the Rate Rules record has a minimum age assigned, it overrides the previous.
  4. If there is a CDPID# assigned to the RA and that account has an unlimited minimum age privilege, and that minimum age is less than the current minimum age, it overrides the previous minimum age (CDPID can only lower the minimum age).
  5. Finally, if the RA's Vehicle Class has an age assigned to and it is greater than the current minimum age, it becomes the minimum age. (Class minimum ages can only raise the minimum age. When it does, it supersedes all other rules.)

6. BLOCK FREQ FLIER

Enter:

Y = Yes, when this Privilege Code is in effect, the user will be prevented from entering a Frequent Traveler Code on a contract.

blank = This Privilege Code does not block Frequent Traveler codes.

EXAMPLE: TypeY (RET)

A field on the Edit Frequent Travel Codes screen allows for the override of this block on specific Frequent Traveler programs.

7. OVERRIDE APTAX/ CNFEE EXEMPT

For Hertz Canada users, corporate contracts are exempt from the CNFEE (Concession Fee Recovery) charge. This field allows that default exemption to be overridden.

Y = Override the default exemption. Therefore, the airport concession fee option can be charged on corporate contracts to which this Privilege Code is applied.

blank = This Privilege Code does not override the exemption.

EXAMPLE: Type N (RET)

8. PRICING CODE

Enter a 2 characters Pricing Code that applies to this Privilege Code. This allows a Privilege Code to refer to special prices for any or all coverages and options.

Depending on a setting in the field "Validate Pricing Codes" in Edit Misc. Control Fields, this code may need to have already been created using the Edit Pricing Code program.

Pricing Codes can be applied to transactions from a variety of places. For details, refer to the chapter Overview - How Option Prices Are Selected.

EXAMPLE: Type P (RET)

9 & 10. NVL DISCOUNTS

These fields are reserved for Hertz Canada which offers vehicles with the Neverlost GPS feature.

11. OVERRIDE AGEXX CHARGE

This field exempts the renter from the underage surcharge.

When used in conjunction with Field 5, Unlimited Min. Age on the same privilege code, or with Field 9 on page 2, Limited Age on the same privilege code, the minimum age is lowered AND exempted from the underage surcharge. Enter:

Y = Exempt the renter and additional drivers from the underage surcharge on contracts to which this Privilege Code is applied.

blank = This Privilege Code, does not exempt the renter from the underage surcharge.

EXAMPLE: Type Y (RET)

12. DROP EXEMPT

This field exempts the renter from one way drop charges. Enter:

Y = Yes. This exempts the renter from all drop charges on contracts to which this Privilege Code is applied.

blank = This Privilege Code, does not exempt the renter from drop charges.

EXAMPLE: Type Y (RET)

13. FUEL CARD

This field allows you to designate this specific renters as ones who should receive a fuel charge card with their rental agreement. The renter can charge fuel purchases on the card. A fuel charge is calculated on the RA based on the distance driven. Refer to the chapter of this manual titled Appendix - Fuel Cards for more information on fuel charge cards.

Enter:

Y = Yes, renters with this privilege code may receive a fuel card. The message shown below will be displayed during the process of opening the RA:

DOES RENTER REQUIRE A FUEL CARD?

M = Mandatory. Issuance of fuel card is mandatory. On RA Open the following will occur:

"C" will be entered automatically in the prepaid fuel field on RA Open.

The Fuel Card subwindow will display. (The fuel sales pop-u window will not display.)

If an attempt is made to save the RA without a fuel card having been issued, the following message will display:

THIS RENTER REQUIRES A FUEL CARD

EXAMPLE: Type Y (RET)

14. EXEMPT APTAX

This field allows you to exempt specific renters from the airport concession fee. Enter:

Y = Yes. This exempts the renter from the airport concession fee on contracts to which this Privilege Code is applied.

blank = This Privilege Code does not exempt the renter from the airport concession fee.

EXAMPLE: Type Y (RET)

15. EXEMPT VLF

This field allows you to exempt specific renters from the Vehicle License Fee. (The charge set up in the Option File as "VLF".)

Enter:

Y = Yes. This exempts the renter from the VLF charge on contracts to which this Privilege Code is applied.

blank = This Privilege Code, does not exempt the renter from the VLF charge.

EXAMPLE: Type Y (RET)

16. DROP SCHEDULE

This field allows you to assign a unique set (schedule) of Drop Charges to renters with the privilege code. See the chapter on the "Edit Drop Charges" program for more information.

Enter one or two alphanumeric characters to indicate the schedule of charges that renters of this type are to be charged on one-way rentals.

EXAMPLE: Type A (RET).

17. DEPOSIT EXEMPT

This field allows you to exempt specific renters from having to place a deposit on a reservation made via WebRes as well as allowing them to have a shortfall when opening a contract. Enter:

Y = Yes. This exempts the renter from having to supply information for a deposit when making a reservation via WebRes. Furthermore, a shortfall is allowed at the time of RA Open (neither credit card pre-authorization nor deposit is required to cover estimated charges.)

blank = This Privilege Code does not exempt the renter from these requirements.

EXAMPLE: Type Y (RET)

18. AUTO APPLY OPTION

This field allows you to define an Option Code that should be automatically added to the RA if this privilege code is present. This Option cannot be removed from the RA as long as the corresponding CDPID number which included this Privilege Code is on the RA.

If the option entered in this field is an "L" type option (LDW), all other "L" type options will not display for selection in the Option Pop-up Window.

EXAMPLE: Type: GARS (RET)

User tip: Automatically applied options are not counted as possible sales opportunities on the Employee Performance Report, Extra Revenue Report, and Extra Revenue 2 Report.

19. N/C LDW/Resp

These 2 fields work together in reference to whether or not LDW is included at no charge for rentals using this privilege code. And if included, what responsibility level does the renter have. The first field is one character; the second field is up to 4 characters.

Enter:

Y = Yes. Contracts to which this Privilege Code is applied will have LDW included at no charge. The renter's responsibility if any will be entered in the second field on this line.

P = Yes. Contracts to which this Privilege Code is applied will have LDW included at no charge. But, unlike "Y" above, the renter's responsibility if any will be looked up on the Optional Rates table using this Privilege Code to find an "L" type Option. The responsibility amount on that record will be applied to the rental. This method allows for the responsibility amount to vary by Pricing Code (Vehicle Class) rather than a single set amount for all vehicles as is the case when "Y" is entered here.

blank = This Privilege Code does not include LDW at no charge.

EXAMPLE: Type Y (RET)

If "Y" is entered, follow it with the amount of the renter's maximum responsibility when LDW is included at no charge. Up to 4 numeric digits are allowed and there is no space, dash, or slash following the "Y".

EXAMPLE # 1: For a responsibility level of $500, type:500 (RET)

The entire entry example is: Y500 (RET)

EXAMPLE #2: For a responsibility level of $1000, type 1000 (RET)

The entire entry example is: Y1000 (RET)

The above examples mean that when this Privilege Code is present on a contract, LDW is included at no charge, and the renter's maximum responsibility is $500 in Example 1 and $1000 in Example 2.

20. NOTE

This is an alphanumeric field of 16 characters. RA Print programs can be configured so that this note prints on the contract.

Fields 21 - 30: CORPORATE SURCHARGE

Certain corporate rates are subject to a surcharge depending where the rental takes place.

For Hertz users, this surcharge is added directly to the rental rate when the reservation is received from the international res. center. This group of fields is used to apply the surcharge to walk up rentals and local reservations. This logic CANNOT be used by U.S. Hertz licensees because the same function is covered by the Hertz City List feature.

For all non-Hertz users, this feature can be used to surcharge rates.

More than one surcharge can be applied to a single rental. For example, if Privilege Code BE adds $10.00/day to all rentals and Privilege Code 8H adds $4.00/day for rentals that begin on Mondays and Tuesdays, a rental with a CDPID that includes both codes and which begins on a Monday will have it's daily rate increased by $14.00/day.

Note: Unlike other fields in this screen, if data is entered in Field 21, data must be entered in Fields 22 -26 in order to save the record.

21. START DAY

Fields 21 - 24 are used to specify on which days of the week the surcharge is in effect. Rentals beginning within the day range entered in Fields 21 - 24 will be subject to the surcharge as long as other requirements are met. Enter:

1 = Sunday

2 = Monday

3 = Tuesday

4 = Wednesday

5 = Thursday

6 = Friday

7 = Saturday

EXAMPLE: Type 3 (RET)

22. START TIME

Enter a starting time.

EXAMPLE: Type 0700 (RET)

23. END DAY

Enter an ending day of the week on which this surcharge is in effect. Enter:

1 = Sunday

2 = Monday

3 = Tuesday

4 = Wednesday

5 = Thursday

6 = Friday

7 = Saturday

EXAMPLE: Type 5 (RET)

User tip: The 'End Day' must be greater than the day entered in the 'Start Day' field. That is, if the Start Day is 5, the End Day must be 6 or 7. It cannot be less than 5.

24. END TIME

Enter an ending time.

EXAMPLE: Type 2100 (RET)

Using the examples in fields 21 - 24, the surcharge would be applied to those rentals opening on Tuesday, Wednesday, or Thursday.

25. LENGTH

This field is used to define maximum rental length (in days) for rentals where the surcharge should be applied. For example, if "1" is entered in this field, the surcharge will be applied to rentals that are 1day in length. Rentals of 2 days or more would not have the surcharge applied to them.

EXAMPLE: Type 1 (RET)

26. DAILY AMT

Enter the amount that should be added to the rental on a per day basis. This amount will be added or subtracted directly to the daily corporate rental rate and will not appear as separate line item. Enter a negative number if this is a discount NOT a surcharge.

EXAMPLE: Type 6.00 (RET)

27. WEEKLY AMT

If there is a weekly amount (the length defined in Field 25 is greater than 6 days), enter the amount that should be added to or subtracted from the rental's weekly rate.

EXAMPLE: Type 38.00 (RET)

28. MONTHLY AMT

If there is a monthly amount (the length defined in Field 25 is greater than 27 days), enter the amount that should be added to or subtracted from the rental's monthly rate.

EXAMPLE: Type 140.00 (RET)

29. HOURLY AMT

Enter the amount that should be added to or subtracted from the hourly rental rate. Like the other items above, this will not appear as a separate line item.

EXAMPLE: Type 2.00 (RET)

30. WALKUP ONLY

Use this field to define what type of rentals the surcharge privilege code is to be acted on. Enter:

1 = Apply to walk up rentals only.

2 = Apply to walk up rentals, rentals opened using a locally entered reservation, or a rental whose rental dates do not match its reservation dates.

3 = Apply to all rentals.

EXAMPLE: Type 2 (RET)

31. EXEMPT OPTION

This field allows you to designate an option as being exempt on rentals with this privilege code. Enter up to 5 characters representing the optional item code.

EXAMPLE: Type RTAX (RET)

User tip: If the option entered is "DRIVR", the charge flag in the Q subwindow of RA open will be set to "N" if a CDPID with this Privilege Code is added to the RA.

User tip: For Hertz Canada, this field can be used to exempt certain corporate accounts from the Res Fee surcharge.

32. PROMPT MRA

This is a Y/N field used by a particular Thermeon customer to produce a prompt reminding rental agents to ask renters about enrolling in a special program. It is not relevant for any other CARS+ users.

33. BEST RATE CLOSE

This field refers to alternate rates that are linked to the customer's rental rate. Enter:

Y = Alternate rates linked to the customer's rental rate can be used at Close if they give the customer a better price.

N = Alternate rates linked to the customer's rental rate cannot be used at Close.

EXAMPLE: Type N (RET)

34. FUEL CARD OPEN

This field applies to operations running in Hertz mode. When a fuel card is being used on a RA, this field controls whether the opening or closing location's fuel rates will be used to compute the refueling charge. Enter:

N = The fuel rate of the expected return/closing location will be used to compute the refueling charge.

Y (or blank) = The fuel rate of the opening location will be used to compute the refueling charge.

EXAMPLE: Type N (RET)

35. FUEL CARD RES CLASS

This field applies to operations running in Hertz Mode. When a fuel card is being used on a RA, this field controls whether the fuel rate for the reserved vehicle class or the actual rental vehicle class is used to compute the refueling rate. Enter:

Y = The fuel rate for the vehicle class from the reservation will be used to compute the refueling rate.

N (or blank) = The fuel rate for the actual vehicle on the RA will be used to compute the refueling rate.

EXAMPLE: TypeY (RET)

User tip:

If the starting day/time of the walk-up RA with this privilege code falls within the start and end day/time defined in Fields 20 -23, and the anticipated length of the rental is less than or equal to the length entered in Field 24, the appropriate surcharge amounts in Fields 25 - 27 will be added to the "time" rates on the RA through RA Open or Batch RA Open. It will not appear as a separate line item. If at the time of Close the length of rental proves to be longer than the length defined in Field 24, the surcharge will be removed from the rental rate.

PRESS "F8" at "OPTION" to go to the second page.

Page 2 screen will then display:

OPTION: __ EDIT PRIVILEDGE CODES Page 2/3

(Page 2 of 3)
Location
RT Code
Description
1 Exempt Ticket Admin Chgs 18 Free 1 Option
2 Decline Coverages 19 After Hrs Exempt
3 Option Set 20 Late Exempt
4 Hide Rate 21 Webres Override CLSCAP
5 Association Disc 22 Exempt Optset
6 Premium Account 23 Exempt Batch Ticket Charges
7 Grace Minutes 24 Exempt DNR
8 Prem.Grace minutes 25 Export RA's w/
9 Limited Min Age/Class 26 Club member Code
10 CC not required 27 Override commission calc
11 No Charge DRIVR 28 Self-insured
12 No Charge Option 29 PrePaid Fuel Disc
13 Class Surcharge 30 Incl PrePaid Fuel
14 Ins Upsell 31 Exempt Early Return
15 Disc Option 32 Exempt Late Return
16 Disc Opt Pct 33 Exempt Mod Fee
17 Disc Opt Desc 34 Allow Shortfall

1SAVE 2NEXT 3ERASE 4DELETE 5BACKUP 6 7HELP 8NEXT PAGE

Enter data as follows:

1. EXEMPT TICKET ADMIN CHARGE

This field allows you to exempt specific renters from the administrative processing charge if a ticket violation is billed to them. The ticket charge itself, if any, is still charged; just the administrative processing charge is exempt. This applies to both the Ticket Processing Report and the batch Ticket Processing Report programs

Enter:

Y = Yes. This exempts the renter from the administrative processing fee on any ticket violation charges on contracts to which this Privilege Code is applied.

blank = This Privilege Code does not exempt the renter from the administrative processing charge.

EXAMPLE: Type Y (RET)

2. DECLINE COVERAGES

Use this field to indicate that corporate customers with this privilege code always decline coverages. As a result, all "L" and "C" type options (LDW and Coverages) will NOT be displayed for selection in the Option Pop-up window on the Reservations and RA Open screens.

Y = Yes, corporate customers with this code decline coverages.

blank = This Privilege Code does not indicate decline of coverages.

EXAMPLE: Press (RET)

User tip: Decline coverage RAs are not counted as possible sales opportunities on the Employee Performance Report, Extra Revenue Report, and Extra Revenue 2 Report.

3. OPTION SET

By entering an Option Set here, the items in the Option Set will be included in the Time rate, and the revenue for them will be extracted from the rate on the Accounting DBR.

Any Option Set entered here will replace the Included Option Set on the Rate record (even if the rates does not have one).

Since the options are included in the Time, they will not be displayed for selection in the Option Pop-Up Window when this Privilege Code is applied to a transaction.

Enter up to 6 alphanumeric characters representing an Option Set, or leave this field blank if it doesn't apply.

EXAMPLE: :TYPE A1 (RET)

User tip: Items from included Option Sets are not counted as possible sales opportunities on the Employee Performance Report, Extra Revenue Report, and Extra Revenue 2 Report.

4. HIDE RATE

The rental agreement print program can be enhanced so that on rentals with this privilege code, the following choices are available as to whether calculated charges will print on the RA:

Y = Yes. Each time a RA with this privilege code is printed, prompt the user with a question asking whether or not the rates should print on the RA.

H = Hide. When a RA with this privilege code is printed, the rates are always hidden and there is no prompt for the user.

N (or blank) = No, rates and charges should print in detail on RAs with this privilege code.


User tip: When the rates are flagged as hidden, a phrase similar to the following can be configured to print:

Your rental is covered by a special rate agreement and will be billed directly to the responsible party.

EXAMPLE: Type N (RET)

User tip: The 'hide rates' feature is also available through customer type, corporate account, and rate product.

NOTE: Not all RA print programs support this feature. Contact Thermeon's Customer Support Dept. regarding having this feature added to the RA print program.

5. ASSOCIATION DISC In general, when a CDPID is used, (corporate rate applies) there cannot also be a discount on Time and Mileage. In order to allow an exception to that rule, a Privilege Code can be set up using this field to enter a discount percentage. This allows the RA to show a discount -- even though a corporate rate is used.

Enter a percentage that will apply as a discount to RAs where this Privilege Code is part of the corporate contract.

EXAMPLE: Type 10 (RET)

6. PREMIUM ACCOUNT

This field is used to do the following:

a. Exempt from the Class Availability overbooking warnings as set up in Planning Calendar.

b. Exempt from the LOR (Length of Rental) logic set up in the Rate Control File.

c. Enable the Cross-hire logic (temporarily in-fleet vehicles owned by other companies in order to meet particular reservation needs.) For more information, refer to the Appendix - Crosshire of Vehicles chapter of the manual.

Enter:

Y = Yes, this code will allow all of the privileges as listed above.

B or blank = The privileges above do not apply.

EXAMPLE: Type N (RET)

7. GRACE MINUTES

If this corporate account has a special allotment of grace minutes, enter the number of minutes in this field. The grace minutes entered in this field take precedence over the grace minutes on the Rules/Rate record.

EXAMPLE: Type 90 (RET)

8. PREM. GRACE MINUTES

This field is used to define the number of grace minutes allowed for rentals of Premium class cars (Pricing Code "P") when they are rented by a customer who owns a premium class car. (indicated by the CDPID number). This extended grace period applies to time and upsell charges only. The grace minutes from the rules record is used on all other charges.

User tip: If the rental is based on a Hertz Platinum reservation, the 4 hour platinum grace period takes precedence.

EXAMPLE: Type 90 (RET)

9a. LIMITED MIN AGE

To set up a minimum age privilege on certain vehicle classes, enter the minimum age in this field. Use the next field to designate a Class Group to which this minimum age applies.

EXAMPLE: Type 19 (RET)

User tip: This field is accessible only if the "Unlimited Min Age" field on page 1 is blank. Remember, the Unlimited Min Age field (page 1) is used to set up a privilege that lowers the driver's minimum age for all vehicle classes.

User tip: If, in addition to lowering the minimum age, you wish to exempt the underage surcharge, you must indicate that in Field 11 on page 1 (Override Agexx Charge.)

9b. CLASS

If a minimum age was entered in Field 9a, this field is required. Enter a Class Group to which the minimum age applies.

EXAMPLE: Type +ECI (RET)

10. CC NOT REQUIRED

This field refers to whether or not a credit card or deposit is required on insurance replacement rentals.

Y = Yes, a credit card is not required when the insurance voucher covers all rental days and the insurance daily rate equals the retail rate.

N (or blank) = No, a credit card or deposit is required.

EXAMPLE: Type 90 (RET)

11. NO CHARGE DRIVR

Use this field to exempt the renter from the additional driver charge. When the user attempts to add the charge to a RA, an advisory message will display stating that the renter is exempt from additional driver charges. Enter:

Y = Yes, this privilege code exempts the renter from the additional driver charge.

N (or blank) = This privilege code does not exempt the renter from the additional driver charge.

EXAMPLE: Type Y (RET)

12. NO CHARGE OPTION

Use this field to exempt the renter from a particular option charge by entering the Option Code in this field. (This will cause the option's rate to be zero in the Shift/F5 Option pop-up window.)

Enter up to 5 alphanumeric characters representing the Option Code.

EXAMPLE: Type SEAT (RET)

13. CLASS SURCHARGE

For operations that charge TFFC (Tax for Fuel Conservation), normally the rate is defined in the Model Code record. However, in order to charge a different TFFC rate to certain customers, an alternative rate can be set in the Class Code record (Edit Class Codes) and a Privilege Code using this field must be set up (and the Privilege Code applied to the customer's CDPID record). Enter:

Y = Yes, use the alternative TFFC rate from the Class Code file instead of the TFFC rate from the Model Code record.

N (or blank) = If TFFC is charged, use the rate from the Model Code record.

EXAMPLE: Type Y (RET)

14. INS UPSELL

A privilege set up in this field influences the following items on insurance logic RAs:

Once the insurance voucher class has been entered, Upsell is allowed on all transactions; not just those based on national reservations.

If the voucher class is changed to agree with the vehicle class in the main window, the upsell option is removed.

If the voucher is removed from the RA, the upsell option is removed.

Enter:

Y = Yes, the behaviors stated above should apply to insurance RAs when the CDPID has this privilege code.

N (or blank) = These privileges do not apply to insurance logic RAs.

EXAMPLE: Type Y (RET)

15. DISC OPTION

This field and the next two work together to give a discount on an Optional Item on retail, out-of-voucher charges. In this field, enter the Option Code to be discounted. Option Codes can be up to 5 characters and must already be set up and Optional Rates files. The discount percentage will be entered in the next field.

EXAMPLE: Type SEAT (RET)

User tips:

Optional Items that are charged as a percentage cannot be used.

When data is entered in this field, data must also be entered in the next two fields.

16. DISC OPT PCT

Enter the percent of the discount for the Option entered in the preceding field.

EXAMPLE: Type 20 (RET)

When the Privilege Code with a discounted option applies to a reservation or RA, the discounted price will appear in the Option Pop-up window (accessed by pressing Shift/F5). For example, if the normal price for the child seat is $5.00 per day, entering a 20% discount in this field will cause the rate for the child seat to display as $4.00 per day when this Privilege Code applies to the transaction.

17. DISC OPT DESC

Enter up to 10 characters for a description of the Option entered in Field 15.

EXAMPLE: Type CHILD SEAT (RET)

18. FREE 1 OPTION

To give a free optional item, enter the Option Code in this field. For example, if "SEAT" was entered in this field, the Privilege Code would give the child seat at no charge. If there were 2 child seats on the RA, the first one would be at no charge; the second one would charged.

EXAMPLE: Type SEAT (RET)

19. AFTER HRS EXEMPT

A field in Edit Miscellaneous Control Fields file can be used to turn on a feature that adjusts the return time on a Batch Closed RA if the return time is outside of the defined hours of operation for the location. If turned on, the return date/time is changed to the next opening time for the location. This privilege code can be used to exempt CDPID rentals from that logic. Enter:

Y = Yes, exempt Batch Closed RAs from the after hours return logic when the CDPID has this privilege code.

N (or blank) = This privilege does not apply.

EXAMPLE: Type Y (RET)

20. LATE EXEMPT

When the Hours of Operation are defined for a location, a field in the Location record can be used to indicate that the location has a “drop box”, thus allowing returns outside of the operating hours.

Generally, charges are calculated until the time of the return. (Or they may be charged until the next opening time of the location. See the field above.)

This privilege code can be used to exempt CDPID rentals from charges for hours beyond the expected return time as long as the return time is prior to the next opening time of the Location.

EXAMPLE 1:

Assume that a location’s hours are 6 am to 6 pm.

The RA is scheduled to return at 7 pm.

The vehicle is actually returned at 8:30 pm.
If this privilege code is in effect, charges will be calculated through 7 pm, the expected return time, and not through 8:30 pm, the actual return time.

When the return time is scheduled during normal business hours, and the return is after business hours, this privilege code will cause the charges to be calculated through the Location’s closing time rather than through the actual return time.

EXAMPLE 2:

Assume that a location’s hours are 6 am to 6 pm.

The RA is scheduled to return at 4 pm.

The vehicle is actually returned at 8:30 pm.

If this privilege code is in effect, charges will be calculated through 6 pm, the closing time of the location, and not through 8:30 pm, the actual return time.

Enter:

Y = Yes, exempt RAs from charges for hours beyond the their expected return time or the location’s closing time as discussed above.

N (or blank) = This privilege does not apply.

EXAMPLE: Type Y (RET)


21. WEBRES OVERRIDE CLSCAP

Within Webres, it is possible to configure how the system should react to planning calendar warning levels. One possible configuration is to show classes as unavailable if the various warning levels have been reached. In order to meet the rental needs of certain corporate accounts, it may be desirable grant them the privilege to bypass the overbooking logic of the Planning Calendar. This privilege allows an override of the Class Availability logic.

1 = If Webres is configured to show as unavailable classes that have reached Warning Level One (Approaching over booking) this privilege will allow the user to override this block and select the class for a reservation.

2 = If Webres is configured to show as unavailable classes that have reached Warning Level Two (Blackout in Effect) this privilege will allow the user to override this block and select the class for a reservation. The user will also be allowed to select Warning Level 1 classes also if they are blocked.

3 = If Webres is configured to show as unavailable classes that have been blacked out (Warning Percent 999) this privilege will allow the user to override this block and select the class for a reservation. The user will also be allowed to select Warning Level 1 and 2 classes also if they are blocked.

blank = No override privilege is granted.

EXAMPLE: Type 2 (RET)

22. EXEMPT OPTSET

This field works in a similar manner to the “Exempt Option” field on page 1 of the record. That is, this field allows you to designate all of the options in an Option Set as being exempt on rentals with this privilege code. Enter up to 6 characters representing the Option Set code.

EXAMPLE: Type E1 (RET)

23. EXEMPT BATCH TICKET CHGS

This field is used only by the Batch Ticket Processing Report program. It will exempt renters from all ticket charges (both the ticket charge itself and all admin fees). Enter:

Y = Yes. When tickets are processed and the RA has a CDPID with this privilege code, the renter will not be invoiced for both the ticket charge and any administration fee. No Renter's Letter will be printed even if the vendor's Ticket Charge Code calls for one. But a Statutory Declaration may print if the vendor's Ticket Charge Code calls for it.

N (or blank) = This privilege does not apply.

EXAMPLE: Type Y (RET)

24. EXEMPT DNR
As part of Hertz Canada's credit card authorization logic, the system in OKC queries the DNR (Do Not Rent) list regarding the drivers license data. This field is used to create a privilege code that will exempt a corporate account from the DNR list check. Enter:

Y = Yes, exempt the corporate account from the DNR list check.

N (or blank) = This privilege does not apply.

EXAMPLE: Type Y (RET)


25. EXPORT RA'S W/
This field is used by Australia operations do the NRMA (National Roads and Motorist Assoc.) download. Enter:
Y = Yes, RAs with a CDPID that has this Privilege Code should be included in a transmission file to NRMA.
N (or blank) = No, This privilege does not apply.
EXAMPLE: Type Y (RET)

26. CLUB MEMBER CD
In some Australia operations, a membership number in the NRMA ( a motorist association) is forced for selected CDPID accounts. The motorist association has a record in the Frequent Traveler Codes file. This field is provided to specify the Frequent Traveler Code.

In RA Open when a CDPID number is entered with this Privilege Code, it affects how the Frequent Traveler Codes are accessed. Instead of being listed (using Shift/F7) from the "Freq Tvlr#" field in the Customer Info Sub-window (Sub-window AD), it will be shown in a list (using Shift/F7) in the membership pop-up window.

Enter the Frequent Traveler code in this field.

27. OVERRIDE COMM CALC
A field in the Rules/Rate record can mark a rate as being non-commissionable. That is, no commission is calculated for referrals on RAs with a rate product that is flagged in that manner. Use this field to override the non-commissionable flag on the rate record. Enter:
Y = Yes. Override the non-commissionable flag on the rate record so that the commission will be calculated.
N = No. No commission should be calculated EVEN if the Rate is flagged as commissionable.
blank = This privilege does not apply.
EXAMPLE: Press (RET)

28. SELF-INSURED
This field is used to recognize self-insured clients. Enter:
Y = Yes. This privilege code means that the customer is self-insured. As such, LDW and coverage type (type "C") options cannot sold on their RAs. Additionally, the RA print program can be enhanced to print "Self-Insured" on the RA. (This is a chargeable enhancement - contact Thermeon's Customer Support Dept. for details.)

N (or blank) = No, This privilege does not apply.
EXAMPLE: Press (RET)

29. PREPAID FUEL DISC
This field is used to give the renter a discount off the fuel purchase option rate. This field accepts up to 2 digits in front of the decimal point and 2 after it. For example, enter 15.00 to give a discount of 15%. Enter 7.50 to give a discount of 7.5%.

EXAMPLE: Enter 15 (RET)

30. INCL PREPAID FUEL
Indicate if privilege code is used to include prepaid fuel in the rental. Enter:
Y = Yes. This privilege code means that prepaid fuel is included in the rental.

M = Mandatory. Prepaid fuel is mandatory on the rentals with this privilege code.

B = Blocked. FPO is blocked from being sold on the rentals with this privilege code.

blank = This privilege does not apply.
EXAMPLE: Press (RET)


User tip: The hierarchy for the prepaid fuel flag from highest to lowest is:
voucher
CDPID privilege code
Rental Rate
Therefore, if the rate shows it as blocked, but the privilege code includes it, it will be included.



User tip: Unlike other Privilege Codes that can have only one privilege per code, any or all of the following 3 fields can be selected for the same Privilege Code.

User tip: Refer to the chapter: Overview - Early and Late Return Fees for more details on this CARS+ feature.

31. EXEMPT EARLY RETURN
An Early Return penalty charge can be defined in the system to be applied automatically if the renter returns the vehicle earlier than agreed. By default, all CDPID numbers are exempt from this penalty charge. A field in Edit Miscellaneous Flags, "Early Ret Exempt CDPID" can be used to in mass revoke this exemption for all CDPIDs (that is, all CDPID are subject to this early return fee). If that field is set to apply the early return fee to all CDPID numbers, this field in the Privilege file can be used to create a Privilege Code to exempt the early fee for individual corporate accounts.

Y = Yes, this Privilege Code will exempt the early return fee.
blank = No, this Privilege Code does NOT exempt the renter from the early return fee.

EXAMPLE: Type Y (RET)

32. EXEMPT LATE RETURN
This field is used to exempt the Late Return penalty charge. Enter:
Y = Yes. This Privilege Code exempts the late return fee.
N = No, the late return fee should apply.
EXAMPLE: Type Y (RET)

33. EXEMPT MOD FEE
This field is used to exempt the modification penalty charge. Enter:
Y = Yes. This Privilege Code exempts the RA modification fee.
N = No, the modification fee should apply.
EXAMPLE: Type Y (RET)

34. ALLOW SHORTFALL If the system is configured to prevent a shortfall at open, a rental must either have:
  • A valid Bill-to party
  • A pre-authorized credit card authorized to the amount of the estimated charges
  • A deposit equal to or greater than the estimated charges.

This field exempts a corporate account from this restriction. That is a RA that has a CDPID number with this privilege code can opened without sufficient credit. Enter:

Y = Yes, this account can open RAs without a bill-to, pre-authorization, or deposit.

N (or blank) = No, the credit rules described above still apply.

EXAMPLE: N (RET)


PRESS "F8" at "OPTION" to go to the third page.

Page 3 screen will then display:

OPTION: __ EDIT PRIVILEDGE CODES Page 2/3
(Page 3 of 3)
Location
RT Code
Description
1 Alt FPO exempt
















1SAVE 2NEXT 3ERASE 4DELETE 5BACKUP 6 7HELP 8NEXT PAGE


Enter data as follows:


1. ALTERNATE FPO EXEMPT
A field in the Location file turns on a alternate way that the prepaid fuel charge is added to rentals and how it is calculated. This field exempts a corporate account from the alternate logic. Enter:

Y = Yes, this account is exempted from the alternate FPO logic.

N (or blank) = No, this account is subject to the alternate FPO logic if it is turned on at the renting location.

EXAMPLE: Type N (RET)

PRESS "F1" AT "OPTION:" TO SAVE THE RECORD.


Setting up the IBM One-Day Surcharge:

The illustration below shows the necessary set up for the IBM surcharge so that it is applied to 1-day rentals.

OPTION: __ EDIT PRIVILEGE CODES Page 1/3

1 Location
2 RT Code
3 Description
4 Apply to all rates? CORPORATE SURCHARGE
5 Minimum Age 21 Start Day (1=Sun, 7=Sat)
6 Block FreqFlier 22 Start Time
7 Override APTAX/CNFEE Exempt 23 End Day
8 Pricing Code 24 End Time
9 NVL Disc 25 Length 1
10 NVL Dly Disc 26 Daily amt
11 Override AGEXX Charge 27 Weekly amt
12 Drop Exempt 28 Monthly amt
13 Fuel Card 29 Hourly amt
14 Exempt APTAX 30 Walkup Only 2
15 Exempt VLF
16 Drop Schedule 31 Exempt Option
17 Deposit Exempt 32 Prompt MRA
18 Auto-apply Option 33 Best Rate Close
19 N/C LDW 34 Fuel Card Open
21 Note 35 Fuel Card Res Class

1SAVE 2NEXT 3ERASE 4DELETE 5BACKUP 6 7HELP 8NEXT PAGE

Note that Field 25 must be set to "1". Field 30 must be set to "2". Data must be entered in all fields shown in bold type.


Setting up the City Surcharge

The illustration below shows the necessary set up for the City Surcharge.

OPTION: __ EDIT PRIVILEGE CODES Page 1/3

1 Location
2 RT Code
3 Description
4 Apply to all rates? CORPORATE SURCHARGE
5 Minimum Age 21 Start Day (1=Sun, 7=Sat)
6 Block FreqFlier 22 Start Time
7 Override APTAX/CNFEE Exempt 23 End Day
8 Pricing Code 24 End Time
9 NVL Disc 25 Length 99
10 NVL Dly Disc 26 Daily amt
11 Override AGEXX Charge 27 Weekly amt
12 Drop Exempt 28 Monthly amt
13 Fuel Card 29 Hourly amt
14 Exempt APTAX 30 Walkup Only 2
15 Exempt VLF
16 Drop Schedule 31 Exempt Option RA
17 Deposit Exempt 32 Prompt M2
18 Auto-apply Option 33 Best Rate Close
19 N/C LDW 34 Fuel Card Open
22 Note 35 Fuel Card Res Class

1SAVE 2NEXT 3ERASE 4DELETE 5BACKUP 6 7HELP 8NEXT PAGE

Note that Field 25 should be set to "99". Field 30 must be set to "2". Data must be entered in all fields shown in bold type.