1. Hertz Control Record (Hertz Control Files Menu)
This program is used to set default codes and parameters for each Hertz area number. The area number is assigned by Hertz: 5 digits for licensees; 4 or 5 digits for corporate locations. If you have locations in more than one Hertz area, a separate Hertz Control Record must be created for each area.
2. Edit Locations (Location Control Files Menu)
Enter the appropriate area and station number (total of 7 digits) in the "7 digit Loc" field of each Location record. The first 5 digits represent the Hertz area number set up in the Hertz Control Record. If the area number is only 4 digits, precede it with a zero. The last 2 digits are the Hertz station number.
For example, in the US and Canada, station number "01" is typically used for an airport location while "10" is used for a downtown location. In Australia, "50" is used for an airport location and "60" is used for a downtown location.
In any case, a total of 7 digits must be entered in the field.
3. Edit Main Control Record (Rental Control Files Menu)
Enter "HERTZ" as the company type.
4. Edit "CERT" Promo Codes (Hertz Control Files Menu)
In order to enter Hertz Rental Certificates on RA's, they must be validated against the entries in this file.
5. Edit Gold Service Message (Hertz Control Files Menu)
For those operations that do Gold Service RA's, this program allows you to set up and edit messages that appear on the Reservation Manifest and can, optionally, appear in a pop-up window on the RA Open screen .
6. Edit City List (Hertz Control Files Menu)
This program is used only for those locations that do partial participation for CDPID rentals. Generally, this applies only to US locations. The entries made in this control file determine the amount that will be added to the base rate for corporate rate plans at each locations.
Locations that accept the base rate (participate fully), such as Canadian locations, should not set up City List records.
7. Edit Valid Govt Rate Code (Hertz Control Files Menu)
Use this program to designate certain local government rates as valid for meeting the conditions of CDPID contracts. These rates are used in place of the regular CDPID rates.
8. Edit Next No 1 Club # (Hertz Control Files Menu)
If your organization is going to issue local Number One Club numbers, this program is used to define the range of numbers that will be used. In addition, the following needs to be in place:
a. A GVT record "ASGN#1NO" (location sensitive) needs to be set up. Contact Thermeon's Support Dept. for this.
b. Define each Customer Type as to whether or not a local Number One Club numbers should be issued to that type of customer.
9. Edit Licensee Fees (Hertz Control Files Menu)
For those installations where licensees and a corporate entity share the system, this program is used to define royalty percents and transaction fees for licensees.
10. Edit Hertz Credit Card Patterns (Hertz Control Files Menu)
This program is used to enter valid local Hertz Credit Cards into a file. (A field in the Hertz Control Record is used to turn on a feature that validates Hertz Credit Cards against this file.)
11. Edit Rental Rules/Rates (Rates Control Files Menu)
Set up template rates for:
a. CDPID Merge
b. Reservation Interface template rates
12. Reservation Interface
Several items must be set up for Reservation Interface (receiving reservations electronically from the OKC Res. Center). Please refer to the chapter Hertz Reservation Interface for detailed instructions which include setting up Conversion Records.
13. Europe Locations: GVT Records and Reservation Interface
The following GVT records must be set up by your Thermeon Support Dept:
A. Reservations from OKC (Non Tour) for Hertz Europe only use Template rates (REZ-, REZ-D, REZ-E, REZ-M, REZ-W, REZ-X) and overlay the BR rates that are sent in the reservation from OKC. If options are included in rate, the Option Set is checked for corresponding inclusive items. If found, it will use that Option Set. If not found, a new Option Set is created. The following GVT record must be in place.
| 1 Location 2 Code RZMRG4BR 3 Description USE BR RATES FROM RES INTERFAC 4 Type (A=Alpha,N=Numeric,S=Signed 5 Length 6 Decimals 7 Alpha Value 8 Numeric Value 8 9 Signed Value 10 Format Mask 11 Decimal Value |
B. In order for reservations received from OKC to use change-to rates, the following GVT record must be set up:
| 1 Location 2 Code HTZCHNGTO 3 Description USE CHANGE TO RATES RZMRG4 4 Type (A=Alpha,N=Numeric,S=Signed 5 Length 6 Decimals 7 Alpha Value 8 Numeric Value 8 9 Signed Value 10 Format Mask 11 Decimal Value |
C. On some of the WOW rates where the inclusions are pre-determined, the following GVT record will apply the Option Set defined in the Numeric Value field to all rates beginning with the letters WOW.
Location
| 1 Location 2 Code CHOPTSET 3 Description ADD OPTSET TO OPEN RA RATE WOW 4 Type (A=Alpha,N=Numeric,S=Signed 5 Length 6 Decimals 7 Alpha Value 8 Numeric Value 8 9 Signed Value 10 Format Mask 11 Decimal Value |
14. Tour Rentals
CARS+ is capable of processing Hertz tour transactions using two methods. For ease in differentiating, the two methods are referred to as the "Hertz Canada" method and the "Hertz Australia" method.
Canada Method:
Net Ghost RA rates must be created in the Hertz TPR (Tour Pricing Record ) File. Net Rates can be assigned to an IT record in one of two ways:
- Standard rates: These daily/week/month TPR rates are assigned to an IT record using fields on page one of the Edit IT Codes program.
- Tiered rates: These TPR rates, which vary by the length of the voucher, are assigned to an IT record using fields on page 2 of the Edit IT Codes program.
Before setting up your first IT record, records should be set up using programs listed on the Hertz Tour Menu:
- Tour Pricing Records
- The Global Net Rates
- Optionally, you may want to set up IT Templates
Australia Method:
Instead of using the TPR File, under this method the Net Ghost RA rates are set up in the Edit Rental/Rules Rates program in a manner similar to any other rate. Net Rates are assigned to an IT record by entering the Rate Code in fields on page 1 of the Edit IT Codes program.
Other set up steps in the Control Files are:
- Edit Main Control Record (Rental Control Files Menu)
Indicate with a "Y" in the "User Rates; Not TPR" field that net rates will come from the Rates file; not the TPR file.
- Edit Locations: (location Control Files Menu)
Indicate in the "Net Rate Set" field which rate set contains the net rates.
Set up appropriate Option Set records to indicate which options and/or taxes are included in the net rates.
Set up the net rates for the included options. For example, the retail rate for LDW may be $21.00 a day. However, when it is included in the voucher, you may want to allocate only $15.00 a day to it. By setting up LDW at $15.00 with a Pricing Code and attaching that Pricing Code to the net Rate product, only $15.00 is used (instead of $21.00) when the calculation program extracts the LDW from the net rate. The DBR program reports how the voucher revenue is allocated to the various included items.
15. Hold Codes - Australia Locations
Hold Codes are single character codes used to ground vehicles from rental and to control the use, maintenance and de-fleeting of vehicles. They are set up using programs on the Hold Code Sub-Menu (History/Maintenance Menu) as follows:
Create the hold codes and assign a priority level.
Compose messages linked to Hold Codes that are displayed under certain conditions in the RA Open, RA Close, and Non-Rev Movement programs.
Hold Codes can be applied manually using Update Vehicle Hold Codes program (one vehicle at a time) or the Mass Apply Hold Codes program (multiple vehicles). Or, they can be set up to be applied automatically by the Maintenance Warning Hold Code Update program and the Hold Code Check Vehicles program.
D. Select Items for Menus (Security Menu)
Assign an appropriate Hold Level to each Menu Type.
16. Customer Records for Special Documents and Forms of Payment.
When Forms of Payment are set up in the Customer File, they require Pay Codes and CC Type Codes (page 1, Fields 37 and 38.) Refer to the chapter titled Hertz Addendum - Customer File Update for details.
17. Edit Card Definitions (Rental Control Files Menu)
Set up the number ranges for the Hertz Credit Cards.