This addendum to the Customer File Update chapter lists the data entry requirements for FOP records that are unique to Hertz users. These requirements include unique definitions for FOP Type Codes (C, CC, B, BC) and required Pay Codes and CC Type Codes that must be assigned to all Form of Payments.

I. HERTZ PAY CODES AND CC TYPE CODES.

The following additional fields appear on the Customer File Update screen.

PAY CODE/ CC TYPE

All Forms of Payment must be assigned a Hertz defined Pay Code and CC Type. Therefore, these two fields are required on all customer records that are defined as Form of Payments. (Customer Types C, CC, B, BC). Note that Pay Code and CC Type values for licensees are different than those for corporate rental operations. When CARS+ is operated as a shared system (both corporate entity and licensees on the same system), use these fields on Page 1 for the Licensee Pay Code and CC Type.

CORP PAY CODE CORP CC TYPE

When CARS+ is operated as a shared system (both corporate entity and licensees on the same system), use these fields for the Corporate Pay Code and CC Type. If not operating as a shared system, use the fields provided on page 1 and leave these fields blank.

II. GENERAL RULES.

Determine which Forms of Payment will be passed to the Hertz Data Center for collection and which ones you will manage. For example, Mastercard and Visa transactions may be deposited directly into your bank account. Yet, Discover Card transactions may be handled as a local receivable. In both cases, the Hertz Data Center will not act as your collection agent for these transactions. on the other hand, perhaps the Hertz Data Center collects American Express transactions for your operation.

Pay Codes and CC Type Codes are incorporated in the Electronic Daily Report of Business (EDRB) records transmitted to the Hertz Data Center. These codes identify the form of payment to the Hertz system. All forms of payment that you collect locally must be sent as cash transactions to Hertz. In the example above, the MC, VISA and Discover Card transactions appear as cash transactions to the Data Center because you performed all collection activities.

The four FOP Type Codes (C, CC, B, BC) have some unique implications for Hertz users. In addition to the characteristics described at the end of the Customer File Update chapter, the following also apply:

FOP Type	Characteristic Type	Corp. Pay Code	LIC Pay Code	CC Type
C	Cash banked locally	21	80	09
CC	Credit cards banked locally	21	80	09
B	Credit cards handled as a local A/R	21	80	09
BC	Credit Cards transmitted to OKC for collection	see chart	see chart

SUMMARY:

1. In the US and Canada, only FOP Type "BC" is transmitted to the Hertz Data Center for collections. All BC FOPs MUST use the Pay Code and CC Type Code from the Hertz chart in this addendum. Hertz operations in other countries may have different rules, so check with your Thermeon Customer Support Dept.

2. All other FOPs are transmitted to the Hertz Data Center as if they were cash transactions. Thus, the Pay Code and CC Type Code are as shown for a Cash transaction from the chart above.

Examples:

If a licensee is directly depositing Visa transactions into a local bank, the Visa record in the Customer File must be defined as follows:

FOP Type: CC
Pay Code: 80
CC Type: 09

On the other hand if American Express records are sent to the Hertz Data Center as part of the EDRB processing, the AMX definition (for US and Canada locations) must be:

FOP Type: BC
Pay Code: 84 (31 if this is a corporate location)
CC Type: 01

If a licensee handles Discover Card transactions as a local receivable, Discover must be defined as follows:

FOP Type: B
Pay Code: 80
CC Type: 09

HERTZ PAY CODE AND CC TYPE CODE CHART

The following information was supplied to Thermeon by the Hertz Data Center several years ago. Thermeon makes no warrants as to the accuracy of this data.

Note that the Pay Code for FOPs vary for corporate and licensee locations. This chart assumes that collection for all credit cards will be handled by the Data Center. For licensees who wish to process credit cards locally, see Item II above.

Also included in this chart are the codes necessary for the various documents that are entered into the Special Documents Subwindow (Coupons, Vouchers, etc.). These entries must be assigned Customer Type Code "H".

Form of Payment	FOP Code (Cust #)	Corp. Pay Code	Licensee Pay Code	CC Type	Notes
American Express	AMX	31	84	01
Award	AWARD	61	94	09	Cust Type "H"
Cash	CA	21	80	09
Certificates	CERT (domestic issue)				Cust Type "H"
	CUPI (foreign issue)				Cust Type "H"; See Note "B"
Check	CK	21	80	09
Diners Club	DC	33	85	03
Discover	DISC	35	86	02
Frequent Flyer Coupon	FF				Cust Type "H"
Forced Charge	FCHG	25	82	09	See Note "C" below
Foreign Currency	FC	21	80	09
GE Leasing	GE	24	81	38	See Note "D" below
Hertz Card	HCC	23	81	00	See Note "A" below
Hertz Cash Card	HCASH	21	80	00	See Note "D" below
Hertz Platinum Card	HCCP	23	81	00
Hertz Mexico issued cards	HCCMEX		80	09	See Note "E" below
One Trip Travel Order	OTTO	23	81	00
Japan Credit Bureau	JCB	42	95	36
Mastercard	MC	39	88	05
Misc. Charge Order	MCO				Cust Type "H
Promotional Coupon	PROMO				Cust Type "H
Refund by Petty Cash	RFPC	21	80	09
Tour Voucher	TOUR	61	94	09	Cust Type "H
Transportation	TPA	24	81	38	Cust Type "BC"
Travelers Check	TC	21	80	09
VISA	VISA	41	87	05
Voucher (Full Value)	FVV	61	94	09	Cust Type "H
Voucher (Stated Value)	SVV	61	94	09	Cust Type "H
Voucher over credit	VCHR	61	94	09

Note A: Pay Codes for Hertz Charge Cards will be altered within the system depending on the number range of the card # used.

Note B: The determination of whether the certificate is issued domestically or foreign is dependent upon the data entered in Field #25 of the Hertz Control Record.

Note C: The FOP Code "FCHG" is used by corporate operations to "pay off" the unauthorized balance of a RA (a forced charge.) This FOP should be set to Customer Type "C". In Field 12 on page 2 of the Customer record, enter the G/L account number that should be debited as a result of using the FCHG FOP.

Note D: These cards are accepted by Corporate locations in Canada.

Note E: Hertz cards issued locally by Mexico must be set up in Edit Card Definitions. 12 digit numbers between 890700000000 and 890899999999. These are treated as a local receivable by CARS+ and EDRB.

As shown above, documents that are to entered into the S Subwindow MUST be set up as Customer Type "H". Of those, only the three voucher document types (SVV, FVV and TOUR) and AWARD must be assigned Paycodes and CC Type Codes.

III. STATE GOVERNMENT SERVICES CARDS

State employees on government business may charge their rentals on a state issued Government Services Card. Rentals of this sort can be transmitted to the Hertz Data Center for collections. In order to do this, a special record must be created in the Customer File for each state whose Government Service Card is to be accepted as a Form of Payment.

A. CREATING THE CUSTOMER RECORD

The unique steps necessary to set up records of this type are described below:

LAST NAME FIRST NAME	In the Last Name field, enter "STATE OF xxxxxxx", where xxxxxxx is the name of the issuing state. If there is not enough room to completely spell the name of the state, fit as much as you can in the Last Name field and then continue the name in the First Name field. EXAMPLE: Type STATE OF CALIFORNIA (RET) A (RET)
CORP ID	Enter the state's CDPID number in the Corp. ID field. EXAMPLE: Type 13601 (RET)
CUSTOMER TYPE	Enter the Type code "GOV". EXAMPLE: Type GOV (RET)

When saving the record, use the F4 function key and assign an alpha code to the record that will be easy for the counter agents to remember.

B. OPENING A CONTRACT WITH A GOVERNMENT SERVICES CARD

Government Service Card rentals are treated as direct bill rentals. That is, when opening the contract, data is entered into the B Subwindow of the RA Open screen. Please refer to the Hertz RA Open Addendum for details.