The Vehicles Due In Report reads the Rental Agreement File and the Non-Rev file looking for vehicles that are due to return. The sort order of this report is by date and time. Typical uses of this report are:

One-way rentals to both foreign and other owned locations will appear on this report sorted by check-out location. They are identified by an asterisk so that the opening location can conveniently follow up on overdue one-way check-ins.

(Note to Hertz users of the One-Way Merge feature: One-way rentals from foreign locations that are due in to your location are shown on the Vehicle Due in Report.)

One-way vehicles which have been shuttled back prior to closing the RA must be received back through the use of the Make Vehicle Available, Non-Rev Movement, or Vehicle History Update programs. These programs will alter the corresponding open RA's return date if the shuttle occurred before the scheduled return. The RA will still remain open and appear on the Due In Report but will be indicated by a question mark "?" after the RA number.

Non-Rev Movements can be included in the report.

License Plate number: On both NonRevs and RAs the vehicle's license plate number is listed under the unit number.

Damage Reports: Damage Report numbers linked to RAs can be included and are shown under the RA number on the left-hand side of the report.

LDW Column: The LDW column indicates whether or not the customer's responsibility level is zero. A "Y" prints in this column if:

The RA has LDW with the customer's responsibility of zero
The RA has LDW and a second coverage that buys down the customer's responsibility level to zero
The RA has a rate that is LDW inclusive with the customer's responsibility level at zero

Otherwise, a "N" prints in this column.


Equipment Options: Options can be flagged to show on the report. For example, it can be useful to see that ski racks, child seats, moving pads, or luggage racks are due in. Options flagged in this manner will show on the third line of data regarding the vehicle. The report can be run for reservations

Masking phone numbers: Due to the need to mask customers' personal ID information, the printing of phone numbers on this report are controlled by the "Mask Address" field in the Edit Miscellaneous Control File. If address masking is turned on, the customer's phone numbers and the local contact data will not print unless the user is exempt from masking (as set in their record in the Edit User Access file.) Refer to the chapter of the manual titled Appendix - Masking Customer Data for full details in how to set up and use the masking logic in CARS+.

This report may be configured to run automatically at night. Additionally, the default values that appear in the fields can be customized from the defaults described below. Users interested in these features should contact Thermeon's Customer Support Dept. for further information. (Defaults are set in GVT "DUEBCKDF".)

To access the Vehicle Due In Report, type DUE (RET) at any menu "OPTION:" field or the appropriate line number on the Daily Procedures Menu.

The screen will then display:


OPTION: __ VEHICLES DUE IN REPORT

1 Start Check-in Date EARLIEST 21 Request Auths? N
2 Start Check-in Time 0000 22 Only Vehicles with Option
3 End Check-in Date 05-02-11 23 RA's with Option
4 End Check-in Time 2359 24 Print RA Notes N
5 Location TUS 25 Damages,this RA? (Y/N) Y
6 Incl Local Rentals Y 26 Include Assets? (Y/N/O) N
7 Incl One-ways TO This Location Y 27 Include Past Due Rev? Y
8 Incl One-ways FROM This Location N 28 Collections only? N
9 FOP Type ALL 29 Print email? N
10 FOP ALL 30 Report Format A
11 Vehicle Class ALL 31 Include Reservations? N
12 RA Type ALL 32 Pending Close RAs I
13 Insurance RAs I 33 Report Hold Codes N
14 Tour RAs I
15 Over Auth Only N
16 Prevent Close RAs I
17 Bill-to RAs I
18 Print/Display/CSV P Printer: /dev/tty
19 Incl Non-Revs? Y
20 Lease RA's Only B

1BEGIN 2 3ERASE 4 5BACKUP 6 7HELP 8


Enter data as follows:


1. START CHECK-IN DATE

Using the selected date format, enter the Starting Check-In Date. Press RET to default to EARLIEST.

EXAMPLE: Press (RET)

2. START CHECK-IN TIME

Using the selected time format, enter the Starting Check-In Time. Press RET to default to 12 midnight.

EXAMPLE: Press (RET)

3. END CHECK-IN DATE

Using the selected date format, enter the Ending Check-In Date. Press RET to default to Today's Date.

EXAMPLE: Press (RET)

4. END CHECK-IN TIME

Using the selected time format, enter the Ending Check-In Time. Press RET to default to 11:59 p.m.

EXAMPLE: Press (RET)

5. LOCATION

For the check-in location, enter:

  1. "ALL" to include all location.
  2. Up to 6 alphanumeric characters to select vehicles scheduled to return at a single location either foreign or owned.(Press RETURN to accept your default location.)
  3. A Group Name representing several locations (see the Chapter Edit Group Names for a discussion on location groups).Remember, the first character of a Group Name is the plus sign "+".(See the User Tip regarding Groups under Field #6 below.)

EXAMPLE: Press (RET)

Note: User access may limited the locations for this report. If access is restricted and an attempt is made to run the report for a location or location group outside of the allowed parameters, the following message will be displayed at the bottom of the screen and the selection will be ignored:

RESTRICTED REPORT LOCATION

6. INCL LOCAL RENTALS

Enter:

Y = Yes, include those RAs renting from and returning to the same location.

N = No, Report both local and one-way rentals.

User Tip: If a group location is selected in Field #5 above, rentals between locations that belong to the group are considered "local".

EXAMPLE: Press (RET)

7. INCL ONE-WAYS TO THIS LOCATION

Enter:

Y = Yes, include those RAs rented from other locations and due into this location.

N = No, do not include them.

EXAMPLE: Press (RET)

For Hertz licensees in the US and Canada, entering a "Y" in this field will also include corporate RAs in the one-way field meeting other selection criteria.

8. INCL ONE-WAYS FROM THIS LOCATION

Enter:

Y=Yes, include those RAs opened at this location and due into other locations.

N=No, do not include them.

EXAMPLE: Type Y (RET)

9. FOP TYPE

Enter up to 3 alpha characters to select only the returning vehicles where a certain type of FOP was used to secure the rental.

Press RET to default to All FOP Types.

C = Cash type.

CC = Bank depositable credit card vouchers.

B = Non-depositable vouchers automatically billed to voucher company.

BC = Non-depositable vouchers not automatically billed (requires manual entry of batch totals for each voucher company).

NON = Non-standard FOPs.

For further definition of the five FOP types, a detailed explanation is given in the Cash Receipts Report chapter.

EXAMPLE: Press (RET)

10. FOP

Enter up to 6 alphanumeric characters to select only the returning vehicles where a certain FOP was used to secure the rental. Press RET to default to All FOPs.

User tip: No attempt is made by the system to check if the value of the previous field conflicts with an entry in this field.

EXAMPLE: Press (RET)

11. VEHICLE CLASS

Enter up to 4 alphanumeric characters to restrict this report to vehicles that belong to a specific class. Press RET to default to ALL Vehicle Classes.

EXAMPLE: Press (RET)

12. RA TYPE

Enter a valid RA Type Code to restrict the report to a single type of rental or press RET to default to ALL RA Types.

EXAMPLE: Type AP (RET)

13. INSURANCE RAs

When the cursor is placed in this field, choices are displayed at the bottom of the screen: (I=Include, E=Exclude, O=Only)

Enter:

I = Include insurance logic RAs

E = Exclude insurance logic RAs (Insurance RAs can be tracked by the Insurance Follow-up Report.)

O = List only insurance logic RAs

EXAMPLE: Press (RET).

14. TOUR RAs

When the cursor is placed in this field, choices are displayed at the bottom of the screen: (I=Include, E=Exclude, O=Only)

Enter:

I = Include tour logic RAs

E = Exclude tour logic RAs

O = List only tour logic RAs

EXAMPLE: Press (RET).

15. OVER AUTH ONLY

Enter either:

Y = Yes, only those rentals whose estimated charges are larger than the recorded credit security will be reported. Credit security is made up of the sum of the following items:

Deposits

Credit Card pre-authorizations that have not yet expired

Insurance Vouchers

Wholesale vouchers

Those with a balance due are noted with an asterisk.

RAs with a valid Bill-To number are excluded regardless of the estimated charges.

N = No, all RAs will be reported.

Note: Bill-to RAs will show estimated charges and a Balance Due, but there will be no asterisk following the Balance Due

EXAMPLE: Press (RET)

16. PREVENT CLOSE RAs

When the cursor is placed in this field, choices are displayed at the bottom of the screen: (I=Include, E=Exclude, O=Only)

This field refers to those RAs which have been “prevented” from closing due to them being marked as such on the RA Open screen. These are noted on the report by the word “*STOP*” in the left column of the report.

Enter:

I = Include these RAs on the report.

E = Exclude these RAs from the report.

O = List only prevent close RAs

EXAMPLE: Press (RET)

17. BILL-TO RAs

When the cursor is placed in this field, choices are displayed at the bottom of the screen: (I=Include, E=Exclude, O=Only)

This field refers to those RAs which have been set up as "bill-to" contracts on the RA Open screen.

Enter:

I = Include these RAs on the report.

E = Exclude these RAs from the report.

O = List only bill-to RAs

EXAMPLE: Press (RET)

18. PRINT/ DISPLAY/CSV

Enter 1 alphabetical character to select whether to print a hard copy on a printer, send it a e-mail, or display the report on the terminal screen.

P = Print a hard copy of this report on your terminal's assigned printer or send as an e-mail. See the Edit Terminal Records chapter for instructions on how to assign printers and send e-mails.

D = Display this report on your terminal screen. See the General Data Entry Instructions Chapter on how to control the screen display.

C = Create a CSV file and send to the local PC. In order to get the CSV file, the CARS+ Report Printer must be set to a value that causes the output to be opened or saved as a file. For most users, the value of CSV will work for this purpose. Please refer to the chapter for Edit Terminal Records or Change User Environment for more information on setting up printing to a file and/or opening a file in the default program for that file.



EXAMPLE: Type D (RET)

19. INCL NON REVS?

This field controls whether or not Non-Rev tickets with a return date that matches the dates selected for the report should be included.

Y = Yes, include Non-Rev tickets on the report if their return date falls within the date parameters entered in Fields 1 -4.

N = No, do not include Non-Rev tickets on the report.

O = Only report Non-Rev tickets on the report if their return date falls within the date parameters entered in Fields 1-4.

EXAMPLE: Press (RET) to default to "Y".

User tip: The default for this field can be changed to “N”, if preferred. Contact Thermeon’s Customer Support Dept. and ask that GVT record “VEHDUENR” be set up.

User tip: For Non-Rev tickets with more than one vehicle, each vehicle will appear separately so the Non-Rev ticket will be listed multiple times.

Hertz Canada Corporate - Non-Revs which are more than 90 days overdue are not included in the report.

20. LEASE RA'S ONLY

When the cursor is placed in this field, choices are displayed at the bottom of the screen: (L=Lease RAs, N=Non-Lease RAs; B=both)

Enter:

L = Leasing operations RA only

N = Non-leasing RAs (rental RAs)

B = Both leasing and rental RAs

EXAMPLE: Press (RET) to default to "B" (both)

21. REQUEST AUTHS

This field is not accessible from the Vehicle Due In Report. It is accessible from the Shortfall Report.

22. ONLY VEHICLES WITH OPTION
If Vehicle Option Codes are used, enter up to 2 characters representing a Vehicle Option. This will limit the report to only those vehicle records with this option.

EXAMPLE: Press (RET)

23. RAs WITH OPTION To limit the report to only those RAs that have a particular option on them, enter up to 5 characters representing the Option Code. Otherwise, leave this field blank.

EXAMPLE: Type SEAT (RET)

24. PRINT RA NOTES Indicate whether or not Notes attached to RAs should be included in the report. Enter:
Y = Yes, include Notes attached to RAs. (Remember that a single RA can have up to 99 lines of Notes.).
N = No, do not include RA Notes.
EXAMPLE: Press (RET)

25. DAMAGES, THIS RA?
Damage reports linked to RAs can be included in the report. Enter:
Y = Yes, include the Damage Report numbers. They will be listed under the RA number as a third line of information.
N = No, do not include the Damage Report number.
EXAMPLE: Press (RET)

26. INCLUDE ASSETS?
This field refers to non-vehicle assets (such as GPS units) that are inventoried. Enter:
Y = Yes, show the asset number on the report, and report all returning vehicles
N = No, do not show the asset number on the report, but still report all vehicles
O = Report only vehicles with assets and show the asset number on the report.
EXAMPLE: Type Y (RET)

27. INCLUDE PAST DUE REV?
The data shown in the column "Est Charges" (Estimated Charges) can be calculated in two ways: The estimate can be calculated through the return date on the RA, or it can be calculated through the current date and time. Enter:
Y = Yes, the estimated charges should be calculated through the current date and time.
N = No, do not use the current date and time for the estimated charges calculation. Instead, use the return date on the RA to calculate the estimated charges.
EXAMPLE: Press (RET)

28. COLLECTIONS ONLY?
The Collections subwindow is available from the Reservations and RA Open programs. This field allows the user to limit the report to only those RAs that have Collection information. Enter:
Y = Yes, limit the report to only those RAs that have Collection information - whether it was entered on the Reservation or on the RA.
N = No, do not limit the report to only those RAs that have Collection information.
EXAMPLE: Press (RET)

29. PRINT EMAIL?
Due to space limitations, the report can show either the direct bill customer name or the renter's email address. Enter:
Y = Yes, show the email address.
N = No, do not show the email address. Instead, show the direct bill customer data.
EXAMPLE: Press (RET)

30. REPORT FORMAT
This field determines the format of the report. Enter:
A = produce a full report; multiple rows of detailed data for each vehicle
B = produce an abbreviated report limited to one row of data for each vehicle
EXAMPLE: Press (RET)

31. INCLUDE RESERVATIONS
In addition to reporting open RAs and open Non-Rev Tickets that are scheduled to return, this report can also report unfilled reservations whose return date falls with the requested date range.

N = No, reservations should not be included.

Y = Yes, unfilled reservations should also be included.

EXAMPLE: Type Y (RET)

32. PENDING CLOSE RAS
RAs that had tried to be closed using a hand held device but which could not because of a payment problem are flagged as "PENDING Close" and the renter is instructed to report to the rental counter. RAs are also placed in the "Pending Close" status by the Pre Close RA program. Enter:

I = Include pending closed RAs in the report. RAs that are flagged as pending will have the word PENDING at the start of the second line of RA data on the report.

E = Exclude pending closed RAs from the report

O = Only report those RAs that are flagged a pending but have not been completely closed at the counter.

EXAMPLE: Type I (RET)

33. REPORT HOLD CODES
This field refers to the Hold Code logic. Enter:

Y = Yes, supplement the report with a final page which will report open Hold Codes on vehicles.

Data will be shown in the following columns:

Vehicle #
Entity
License #
Hold Code (description in a separate row)
Vehicle Make
Vehicle Model
Current Odometer
Grounding Date
Grounding Odometer
Tag expire date
Insurance expire date
Maintenance expire date
Tourist expire date
Current Location
Vehicle Status

N = No, do not include an additional page of Hold Code information.

EXAMPLE: Press (RET)


NOTE: THE FOLLOWING FIVE FIELDS ARE CUSTOM FOR A SPECIFIC CLIENT
34. INCLUDE ONE-WAYS TO CORPORATE
This field controls One-way RAs due to check-in at a corporate location. Enter:

Y = Yes, inbound RAs from licensees and other owned corporate locations are to be included.

N = No, inbound RAs from licensees and other owned corporate locations are not to be included.

O = On one-ways, only RAs that are due to return to an owned corporate location will be included.

U = Of the one-way RAs due to check in to a corporate location, report only those due to check in at corporate locations in the USA.

EXAMPLE: Type Y (RET)

35. INCLUDE ONE-WAYS TO LICENSEES
This field controls One-way RAs that have been sent via Hertz One-Way Merge from a corporate location and are due to check-in at a licensee location. Enter:

Y = Yes, outbound RAs to licensees are to be included.

N = No, outbound RAs to licensees are not to be included.

U = RAs outbound to licensee locations in the USA are to be included.

C = RAs outbound to licensee locations in Canada are to be included.

EXAMPLE: Type N (RET)

36. NEVERLOST ONLY
Vehicles with a permanently installed GPS device under the "Neverlost" program can be selected exclusively. Enter:

Y = Yes, only report those returning vehicles with an installed Neverlost GPS device.

N = No, report all vehicles.

EXAMPLE: Type N (RET)

37. EXCLUDE DAMAGE APPRAISALS
RAs that have returned from rental but which because of damages waiting an appraisal, have been left open are by default included in this report and may be reported as overdue. This field allows open RAs with a Damage Report waiting an appraisals to be skipped. Enter:

N = No, open RAs with a damage report with an appraisal code will be included in the vehicles reported.

Y = Yes, open RAs with a damage report with an appraisal code will be excluded from the report.

EXAMPLE: Type Y (RET).

38. READ ONEWAY FILE?
A feature of CARS+ involves the receiving of one-way rentals from other foreign, CARS+ rental operations that are due to return at one of your locations. These foreign RAs are stored in the ONEWAY file and can appear on the Vehicles Due In Report on the expected day of return. This field allows the user to ignore all records in the ONEWAY file. Enter:

N = No, do not read the ONEWAY file for expected foreign RAs. That is, only report RAs that were opened at owned locations.

Y = Yes, included foreign RAs on this report.

EXAMPLE: Type N (RET)

The screen will then display:

OPTION: VEHICLES DUE IN REPORT

1 Start Check-in Date EARLIEST 21 Request Auths? N
2 Start Check-in Time 0000 22 Only Vehicles with Option
3 End Check-in Date 04-27-11 23 RA's with Option SEAT
4 End Check-in Time 2359 24 Print RA Notes N
5 Location TUS 25 Damages,this RA? (Y/N) Y
6 Incl Local Rentals Y 26 Include Assets? (Y/N/O) Y
7 Incl One-ways TO This Location Y 27 Include Past Due Rev? Y
8 Incl One-ways FROM This Location Y 28 Collections only? N
9 FOP Type ALL 29 Print email? N
10 FOP ALL 30 Report Format A
11 Vehicle Class ALL 31 Include Reservations Y
12 RA Type AP 32 Pending Close RAs I
13 Insurance RAs I 33 Report Hold Codes N
14 Tour RAs I
15 Over Auth Only N
16 Prevent Close RAs I
17 Bill-to RAs I
18 Print/Display/CSV D Printer: /dev/tty
19 Incl Non-Revs? Y
20 Lease RA's Only B


1BEGIN 2 3ERASE 4 5BACKUP 6 7HELP 8


SAMPLE REPORT:




04-27-XX  04 08:33:04 ANNE   /dev/tty01  00                  CARS+ RENT-A-CAR                        sysprint    Report #0682   Page 0001 ➊

V E H I C L E S D U E I N R E P O R T

Date/Time Range: EARLIEST at 0000 to 04-27-XX at 2359
Location: TUS
FOP Types: ALL Both Lease and Non-lease RA's ➋
FOP: ALL
Vehicle Class: ALL
Excl Ins, Over Auth:N,N

------------------------------------------------------------------------------------------------------------------------------------
RA # Veh#/Class DueDate/Time/Loc OutDate/Time/Loc LDW DaysOver Name Home Phone Work Phone
Est Charges Deposits Vouchers ➒ Auth Amt Shortfall Bill-to
------------------------------------------------------------------------------------------------------------------------------------

S370217? 001943 MVAR 04-25 1200 TUS 04-18 1330 TUS N 2 GATES/JACKIE 803-777-8888 919-434-2323 ➌
**STOP** 502.00 0.00 0.00 400 MC 102.00 *


S370234 001827 CCAR 04-26 1800 TUS 04-21 0800 TUS N 1 RUMPLE/BRUNO 314-454-1212 314-434-2344 ➍
184.00 50.00 CA 124.00 STATE FARM 101 10.00 *
Local Contact: SALLY SWALE


S370263 565643 SCAR 04-27 0758 *SAN 04-25 0830 TUS N GARDNER/ROSE 413-555-1212 ➎
PENDING 144.00 0.00 0.00 100 VI 44.00 * ➏
Damage Rpt #: 00000303


S370265 001820 CCAR 04-27 1100 TUS 04-24 0937 TUS Y LUTZ/CHARLIE 804-733-1212
50.00 0.00 0.00 100 VI 0.00


K011258 001818 SCAR 04-27 1345 *TUS 04-20 1852 TUS Y BARTONI/LISA 209-787-9090 800-555-1212 ➐
388.00 0.00 0.00 400 MC 0.00


S370198 001875 LCAR 04-27-1600 TUS 03-25 1205 TUS Y NEIMAN/HARRIET 302-787-1212 302-555-1212 ➑
857.00 0.00 0.00 0.00 B
DELTEC DESIGN
* COLLECTION: 04-25-98 1600 1223 MAIN ST TUSTIN 714-555-8888


NRT00132 001828 MVAR 04-27 1700 TUS 04-20 1200 TUS MAR ➓
LZA-025 NON-REV



61 OPEN RA'S, 7 VEHICLES DUE IN 1 QUESTIONABLE OPEN RA'S

NOTES - VEHICLES DUE IN REPORT:

This report was requested 4-27 at 8:33 a.m. by Anne. This date will be referred to as the “current date” in the following notes.

The “Selections” show that the following data was requested:

Date/Time Range: By using the date range which defaults ("EARLIEST" through the current date) the report will show the overdue vehicles as well as those due in on the current date. By changing the date/time range, this report can be run for any day or range of days in the future. Or by entering an ending date of yesterday, it can be used as an "overdue" report.

Location: The report lists contracts due in at TUS (Tustin) as well as those rented in TUS and due in at other locations.

FOP Types & FOP: The report can be limited to RAs with a Form of Payment (FOP) type or a specific FOP (Cash, AMEX, VISA, etc.)

Vehicle Class: The report can be limited to a specific class of vehicle.

Exclude Insurance: Insurance rentals can be excluded from this report. (They are shown on the Insurance Follow-Up Report in greater detail.)

Over Auth. Only: The report can be limited to ONLY those RAs that are under secured.

➌ This contract is overdue and is subject to the "prevent close" flag shown by " **STOP**" on the second line of information. It is also overdue. The report provides 3 ways to contact the customer: The local contact information from the RA if it was entered, the home and work phone numbers. Note the question mark (?) that follows the RA number. This indicates the contract is “questionable” which means that another transaction using this vehicle has been entered into the system with a more recent date & time. This contract will also be shown on the Questionable RA Report.

There is a $50 cash deposit on this RA as well as an insurance voucher from State Farm for $124 .The Adjuster's name, Sally Swale, is in the Local Contact field.

This rental is due in at another location, SAN (San Diego). One-way rentals can be included or excluded from the report. The notation shows that there is a Damage Report on the RA. The Damage Report number 303 is shown.

This contract is under secured. Although there is a $100 authorization on Visa, the estimated charges are $144. This creates a “Short Fall” of $44. A Short Fall is noted with an asterisk (*) to the right of the amount. But this contract has an other issue. Someone tried to close this RA using a hand held device but was unable to (because of the shortfall and the system was unable to get an additional authorization on the Visa card. The RA was flagged as PENDING (see the second row of data) and the customer was instructed to go to the rental counter to complete the check-in process. What is interesting to note is that the Due Time of 7:58 is the moment when the renter was told to go to the counter and the hand held close was terminated. By looking at the date and time the report was run in the upper left corner, one can see that 35 minutes have elapsed since the client was sent to the counter and yet this RA still has not been closed. This report can be run for just these "lost" pending RAs (Field 32).

This contract was opened at a location other than Tustin (note the contract number starts with“K” instead of “S”). Yet, it is due in at TUS. It is noted with an asterisk (*) before the return location code.

This RA is a direct bill rental. Notice there are no deposits, vouchers, or credit card authorizations to secure it. Yet, it doesn't show a "short fall". Instead, the letter "B" follows the short fall of zero. The direct bill party, Deltec Design, is shown in the Bill-to field. This vehicle is to be “collected” (picked up) by staff at the close of the rental today at 4 pm.

The LDW column indicates if the customer's responsibility is zero. A "Y" appears in this column if the RA has LDW with a customer responsibility of zero either by purchasing LDW, or a second coverage that "buys" the responsibility to zero, or the rate is LDW inclusive with a customer responsibility of zero. Otherwise, a "N" appears in this column.

This is a Non-Rev ticket whose return date falls within the date parameters of the report. If there more than one vehicle was on the Non-Rev ticket, each vehicle would be listed separately.

NOTE: If this report is ran for the current day, a final summary page will be produced at the end of this report. This information is reported by Time Periods and will reflect the current date as well as any vehicles due in for the date prior. For more information regarding Time Periods, see the chapter Edit Time Periods.














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