I. INTRODUCTION

Rentals that open at one location and close at another are called one-way rentals. One-way rentals can occur between two owned locations or between an owned and a foreign location. In any case, one-way rentals represent an additional cost to the rental operation:

To recover these costs and to either discourage (or encourage) one-way rentals, an additional charge is added to the transaction: a "Drop Charge".


II. DEFINITIONS


Drop Zone - a group of locations which share a common charge when any of the member locations are the destination on a one-way rental. The use of Drop Zones can radically cut down on the data entry required. For more on this, see Section V.G below.

Drop Category - category codes can be assigned to Vehicle Class Codes. This allows Drop Charges to vary based on Class. For more on this, see Section V.A below.

Drop Schedule - schedule codes can be assigned to rental rates or Privilege Codes. This allows Drop Charges to vary based on the profitability of the rental rate or for privileged clients. For more on this, see Section V.B below.


III. THE MEANING OF RECORDS IN THE DROP CHARGE FILE

Drop Charges are set up in the program Edit Drop Charges. But the meaning of these records is set by a field in the Edit Miscellaneous Control Fields program:

Page 2, Field 14: Penalty Drop Charge

OPTION: __ EDIT MISC. CONTROL FIELDS
(Page 2 of 7)
1 Enforce Password Change 21 Batch Close Default Curr Loc
2 Password Lifetime 22 Transaction Logging
3 Password Warning Days 23 Search/Save Additional Drivr
4 Enable Res Quotes 24 Addl Driver Cust Type
5 Quote Expire days
6 Charge Vehicle License Fee 25 Use Corp ID Data
7 Validate Cust Type 26 Rules Days Chargeable?
8 Disallow Spec Char in RA# 27 Enable Shift-F5 on Wholesale
9 Next Invoice No 28 Auth Pad Type (Amt/Pct)
10 Next DAS Transaction # 29 Auth Pad Value
11 Enable Fuel Card Tracking 30 Include in T&M on DBR:
12 Pre-Numbered RAs 31 Require Valid Adjuster
13 Amount Multiplier Code 32 Restrict Notes Mode
14 Penalty Drop Charge 500 33 Prompt Credit Warning
15 Metric System Used? (Y/N) 34 Prompt Last Rental Info.
16 Company Code (1=Cust info, 2=RA Info, 3=Both)
17 Refund Payable Acct# 35 Mask CC Numbers
18 Next Terminate # 36 Out of Vchr Days at Tier 1
19 Use Reimb Accts 37 Default Check Out Odom
20 Shortfall msg in batch 38 Airport Arrival Option
1SAVE 2 3 4 5BACKUP 6 7HELP 8NXT PAGE


1. If a Penalty drop charge has not been defined in Edit Misc., the Drop Charge file is used to define the drop charges that apply to selected pairs of locations. If a record does not exist for a pair of locations, a one way rental is allowed between those locations but no drop charge will be automatically applied.

2. If a Penalty drop charge has been defined in Edit Misc., the records in the Drop Charge file comprise the only acceptable pairs of drop locations. If a record for a pair of locations (even two owned locations) does not exist, a one-way rental between those two locations will not be allowed. One-way rentals between a pair of approved locations which are not subject to a drop charge must still be defined with the drop charge amount fields left blank.

IV. DIFFERENT METHODS FOR CALCULATING AND CHARGING DROP CHARGES

CARS+ offers five different ways that drop charges can be calculated and offered.

A. A Simple Drop Charge Amount

A vehicle goes from Location A to Location B on a one-way rental an additional charge of $100.00 is automatically added to the rental.

OPTION: __ EDIT DROP CHARGES

1 From Location A 22 Drop Min Days
2 From Zone 23 Non-Rev time
24 Block Drop
3 To Location B
4 To Zone

5 Drop Category
6 DROP Schedule
7 Effective Date

Rentals less than Charge Miles
8 9 100.00 10
11 12 13
14 15 16
17 18 19

20 Notes
21 Termination Date
Modified

1SAVE 2NEXT 3ERASE 4DELETE 5BACKUP 6 7HELP 8


B. Distance between the two locations

The drop charge rate is assessed for distance, and the rate is stored in the opening Location's record.

If the distance between Locations A and B is defined as 200 miles and the Drop charge is calculated at $.50/mile, the drop charge will be $100.00. An advantage to this method is if the drop charges need to be increased or decreased, this can be done by simply changing the rate per mile. By doing that, all mileage based charges are adjusted. (The simple charge above requires that each individual Drop Charge be edited).

OPTION: __ EDIT DROP CHARGES

1 From Location A 22 Drop Min Days
2 From Zone 23 Non-Rev time
24 Block Drop
3 To Location B
4 To Zone

5 Drop Category
6 DROP Schedule
7 Effective Date

Rentals less than Charge Miles
8 9 10 200
11 12 13
14 15 16
17 18 19

20 Notes
21 Termination Date
Modified

1SAVE 2NEXT 3ERASE 4DELETE 5BACKUP 6 7HELP 8


C. Affected by length of Rental

The rate can be changed based on the length of the rental.

OPTION: __ EDIT DROP CHARGES

1 From Location A 22 Drop Min Days
2 From Zone 23 Non-Rev time
24 Block Drop
3 To Location B
4 To Zone

5 Drop Category
6 DROP Schedule
7 Effective Date

Rentals less than Charge Miles
8 5 9 100.00 10
11 7 12 75.00 13
14 10 15 50.00 16
17 18 19

20 Notes
21 Termination Date
Modified

1SAVE 2NEXT 3ERASE 4DELETE 5BACKUP 6 7HELP 8


In this case, one-way rentals between Locations A and and B have Drop Charges applied as follows:

This same logic can be used to adjust the mileage based Drop charges as illustrated below:

OPTION: __ EDIT DROP CHARGES

1 From Location A 22 Drop Min Days
2 From Zone 23 Non-Rev time
24 Block Drop
3 To Location B
4 To Zone

5 Drop Category
6 DROP Schedule
7 Effective Date

Rentals less than Charge Miles
8 5 9 10 200
11 7 12 13 150
14 10 15 16 100
17 18 19

20 Notes
21 Termination Date
Modified

1SAVE 2NEXT 3ERASE 4DELETE 5BACKUP 6 7HELP 8

Obviously the distance between A and B does not change based on the length or rental, but chargeable drop miles can be made to change.

D. Affected By The Rental Rate and length of rental

See the illustration below and the following explanation:

OPTION: __ EDIT DROP CHARGES

1 From Location A 22 Drop Min Days 10
2 From Zone 23 Non-Rev time
24 Block Drop
3 To Location B
4 To Zone

5 Drop Category
6 DROP Schedule
7 Effective Date

Rentals less than Charge Miles
8 9 100.00 10
11 12 13
14 15 16
17 18 19

20 Notes
21 Termination Date
Modified

1SAVE 2NEXT 3ERASE 4DELETE 5BACKUP 6 7HELP 8


Like the previous examples, Field 22 tells the system that rentals of 10 days or more are exempt from a Drop Charge between Locations A and B. But instead of simply applying the $100.00 charge for rentals less than 10 days in length, the system does an alternate calculation using the RA's T&M daily rate as follows:

Drop Charge to go from Location A to B = $100.
Drop Minimum Days field = 10 days.
Daily rate on the RA = $50

1. The customer keeps the vehicle 7 days.

The difference between the minimum of 10 days and the elapsed of 7 days = 3 days. Multiplied by the daily rate of $50, the result is $150. Since the Drop Charge of $100 (in field 9) is less, it is used.

2. The customer keeps the vehicle 9 days.

The difference between the minimum of 10 and the elapsed of 9 = 1 day. When multiplied by the daily rate of $50, the result of $50 is less than the $100 Drop Charge. Therefore, the amount charged for the Drop will be $50; not $100.

3. The customer keeps the vehicle 10 days or more.

No drop charge.

E. Temporary Drop Charges

This program allows a temporary change to the standard drop charges.

OPTION: __ TEMPORARY DROP CHARGES

1 From Location A
2 To Location B
3 Start Date 09-01-16
4 End Date 09-15-16
5 Drop Type D T = with Schedule Codes, D = without Schedule Codes
6 Class blank = all classes
7 Drop Charge 150.00






1SAVE 2NEXT 3ERASE 4DELETE 5BACKUP 6 7HELP 8


The example above temporarily increases the Drop Charge to $150.00 for two weeks. Note that these temporary drop charges apply to all Drop Categories and all Drop Schedules.


V. VARYING THE DROP PRICE BY OTHER FACTORS

A. Class of Vehicle.

The drop charge on a minivan can be made more expensive than that of standard passenger cars. This is done by way of the Drop Category Codes. Drop Category Codes are set up in the Edit Class codes record as shown below:

OPTION: __ EDIT CLASS CODES

1 Location A
2 Class Code VN 21 Disc.Time Only
3 Description MINIVAN 22 Book W/U Res?
4 Pricing Code 23 Lot Screen Ava?
5 Minimum Age 24 Max Passengers
6 Under Age Srchg 25 Max GVWR
7 Res warn % 1 26 Pct 2 days out
8 Res warn % 2 27 Rentable
9 Class Hierarchy
10 EDRB Flag
11 Drop Category V
12 Use in Planning
13 LDW Resp Ex
14 Addl ID Req
15 Use INVAVL
16 Class Auth Pad
17 Surcharge
18 Asset type Code
19 Conversion Code
20 URL

1SAVE 2NEXT 3ERASE 4DELETE 5BACKUP 6 7HELP 8


The Category Code is then used in Field 5 of the Edit Drop Charge screen.

OPTION: __ EDIT DROP CHARGES

1 From Location A 22 Drop Min Days
2 From Zone 23 Non-Rev time
24 Block Drop
3 To Location B
4 To Zone

5 Drop Category V
6 DROP Schedule
7 Effective Date

Rentals less than Charge Miles
8 9 200.00 10
11 12 13
14 15 16
17 18 19

20 Notes
21 Termination Date
Modified

1SAVE 2NEXT 3ERASE 4DELETE 5BACKUP 6 7HELP 8


The result is a drop charge of $200 between Locations A and B rather than the standard $100.00 rate displayed earlier.

B. Rental Rate

The drop charge can vary by rate product by using the Drop Schedule field. (Page 1, Field 34 of Edit Rental Rules/Rates.)

OPTION: __ EDIT RENTAL RULES/RATES
(Page 2 of 5)
Rate set AP 17 Min days 18 Chg to
Product CORP2 19 Max days 20 Chg to
Date 05-02-16 21 Intercty chg to
Time 0000 22 Drvr Min Age
Comment STANDARD CORP RATE 2
Rate type 23 Allow Zero Rates
1 Earliest pickup MON 2 Time 0000 24 VLF Exempt
3 Latest pickup MON 4 Time 0000 25 AGEnn Exempt
5 Earliest return MON 6 Time 0000 26 Surchg exempt
7 Latest return MON 8 Time 0000 27 Block FT
9 Problem return chg 28 Cross-reference Product
10 End method 29 Seasonal? Y/N
11 Early-late(ELBO) 30 Multi Period? Y/N
12 Package rate 31 Report RQ
13 Wknd Rate Max Days 32 Res Only
14 Wknd Options 33 Advance Days
34 Drop Schedule 1
15 Start Day MTWTFSS Quick Price Edit Fields:
16 Start Day Chg-to 35 Tier1 36 Tier2 37 Tier3
41 Est.Mi.a Day/Shutttle?*/* 38 Tier4 39 Miles 40 Intcty
1SAVE 2NEXT REC 3ERASE 4PREV REC 5BACKUP 6 7HELP 8NEXT PAGE


This code is then used in Field 6 of the Drop Charge record. In this example, customers renting with Corporate Rate 2 are given a discounted Drop Charge of $50.00 when renting between Locations A and B.

OPTION: __ EDIT DROP CHARGES

1 From Location A 22 Drop Min Days
2 From Zone 23 Non-Rev time
24 Block Drop
3 To Location B
4 To Zone

5 Drop Category
6 DROP Schedule 1
7 Effective Date

Rentals less than Charge Miles
8 9 50.00 10
11 12 13
14 15 16
17 18 19

20 Notes
21 Termination Date
Modified

1SAVE 2NEXT 3ERASE 4DELETE 5BACKUP 6 7HELP 8


Drop Schedules can also be assigned to CDPID Privilege Codes as shown below:

OPTION:___ EDIT PRIVILEGE CODES Page 1/2

1 Location
2 RT Code D1
3 Description DISCOUNTED DROP
4 Apply to all rates? CORPORATE SURCHARGE
5 Unlim.Minimum Age 21 Start Day (1=Sun, 7=Sat)
6 Block FreqFlier 22 Start Time
7 Override APTAX/CNFEE Exempt 23 End Day
8 Pricing Code 24 End Time
9 NVL Disc 25 Length
10 NVL Dly Disc 26 Daily amt
11 Override AGEXX Charge 27 Weekly amt
12 Drop Exempt 28 Monthly amt
13 Fuel Card 29 Hourly amt
14 Exempt APTAX 30 Walkup Only
15 Exempt VLF
16 Drop Schedule 1 31 Exempt Option
17 Deposit Exempt 32 Prompt MRA
18 Auto-apply Option 33 Best Rate Close
19 N/C LDW 34 Fuel Card Open
20 Note 35 Fuel Card Res Class

1SAVE 2NEXT 3ERASE 4DELETE 5BACKUP 6 7HELP 8NEXT PAGE



C. Both Drop Category and Drop Schedule codes can be used together

OPTION: __ EDIT DROP CHARGES

1 From Location A 22 Drop Min Days
2 From Zone 23 Non-Rev time
24 Block Drop
3 To Location B
4 To Zone

5 Drop Category V
6 DROP Schedule 1
7 Effective Date

Rentals less than Charge Miles
8 9 75.00 10
11 12 13
14 15 16
17 18 19

20 Notes
21 Termination Date
Modified

1SAVE 2NEXT 3ERASE 4DELETE 5BACKUP 6 7HELP 8


Under this set up, renters who are taking a minivan between Locations A and B on either Corporate Rate 2 or who have a CDPID with Privilege Code D1 will only be charged $75.00 for the Drop Charge.


D. Drop Charges Can Vary by Rental Date

By making use of the Effective Date, records can be made to change based on the seasonal changes of your renting population.


E. Drop Charges Can Vary Between Different Locations and

F. Negative Drop Charges

The following record reverses the two locations that we have been using in the examples so far -- which is that the fee for going from A to B is $100.00. The record below is the fee for going from B back to A.

OPTION: __ EDIT DROP CHARGES

1 From Location B 22 Drop Min Days
2 From Zone 23 Non-Rev time
24 Block Drop
3 To Location A
4 To Zone

5 Drop Category
6 DROP Schedule
7 Effective Date

Rentals less than Charge Miles
8 9 -50.00 10
11 12 13
14 15 16
17 18 19

20 Notes
21 Termination Date
Modified

1SAVE 2NEXT 3ERASE 4DELETE 5BACKUP 6 7HELP 8


This record actually encourages one way rentals of all classes of vehicles to go one-way from B to A by offering a negative Drop Charge (this amounts to a $50.00 discount). This illustrates that Drop Charge amounts can be negative.


G. Drop Zones

To simplify data entry, owned and foreign locations can be assigned to a "zone". Thus, if the drop charge from a location is the same rate to 15 other locations, the 15 locations could all be considered in the same "zone", and only one entry would be needed in Edit Drop Charges rather than 15 separate entries.

Each Location Record and Foreign Location record in the Customer File can be assigned to a "zone".

Drop charges can apply between 2 individual locations, between a zone and a location, or between two zones. Use the program Edit Drop Zones to set up zones.

OPTION: __ EDIT LOCATIONS
Location # LAX (Page 3 of 7)
1 RES Warn Level 2 hard? 22 Restrict Ins opt to "INS"
2 RA Warn Level 2 hard? 23 Drop Chg Rate/Mile .50
3 Local Currency 24 Issue Credit for Fuel
4 Print VIN Number 25 Clone Lease RA's at Month-end?
5 Print PO Number 26 Transaction Types Allowed
6 (reserved) 27 Tax document print location
7 (reserved) 28 Minimum rental length
8 (reserved) 29 Minimum Due Days
9 (reserved) 30 Srchg Option
10 (reserved) 31 Dropbox
11 Res rate 32 Block Foreign Close
12 Drop Zone SCA 33 Currency Symbol
13 1st Pkgd Cvg 14 2nd 34 Symbol Place
15 No LDW Resp 35
16 Tax Renter 36
17 Damage Option Code 37 Nota Fiscal Print Lib no
18 Contact Phone 38 Refresh Rate
19 Contact 39 Hilite Hrs
20 Federal Tax ID # 40 Fuel Card Acct
21 Res. e-mail
1SAVE 2NEXT 3ERASE 4DELETE 5BACKUP 6 7HELP 8NXT PAGE


To illustrate this concept, assume that Thermeon Rent a Car owns and operates 6 locations: 3 in Southern California and 3 in Northern California. These locations are in either the NCA (Northern California) zone or the SCA (Southern California) zone as follows:


SCA - Southern California Zone

SAN	San Diego
SNA	Santa Ana
LAX	Los Angeles

NCA - Northern California Zone

SFO	San Francisco
SMF	Sacramento
SJC	San Jose


Assume that the following Drop Charge records are set up:


TABLE A

FROM LOCATION :

TO LOCATION :

DROP CHARGE

1.

SCA

NCA

$300

2.

NCA

SCA

$275

3.

LAX

NCA

$250

4.

LAX

SFO

$200

5.

SFO

LAX

$175

6.

SJC

SFO

-


On a one-way rental, the system tries to find an exact match meeting the circumstances of the rental. An exact match of Location to Location is tried prior to going to Drop Charge records that use Zones.

Here are a few examples:

A. LAX to SFO - Because there is a separate record set up for these 2 locations (#4 above), the drop charge would be $200. The rule: a location to location record supersedes any record that involves zones. Even though the LAX/NCA and SCA /NCA could apply, the LAX to SFO record is used.

B. LAX to SMF - There is no separate record for these 2 locations. But SMF is a member of NCA (the Northern California Zone). Using #3 above, the drop charge would be $250. The rule: a location to zone record supersedes a zone to location or a zone to zone record.

C. SJC to SAN - There is no separate record for these 2 locations. However, SJC is part of the NCA and SAN is part of SCA (the Southern California Zone). Using #2 above, the drop charge would be $275. The rule: the rest of the hierarchy is a zone to location superseded a zone to zone record. Therefore the zone to zone record is the last record tried by the system

D. SJC to SFO - There is a separate record set up for these 2 locations (#6 above). The drop is allowed without a charge.

To summarize this portion of the hierarchy:

Location to Location records are tried first

Location to Zone records are tried second

Zone to Location records are tried third

Zone to Zone records are tried last.


One can easily imagine that the number of records in this file can become extensive making rate changes a huge task. To aid in this, there is a program that allows you to edit Drop Charge records on a spreadsheet and then import the records into CARS+. See the chapter on Import Drop Charges.


VI. DROP CHARGE HIERARCHY

Because so many items can influence the Drop Charge amount, a hierarchy has been established to determine the appropriate drop charge for each situation. The illustration below makes the following assumptions:

Table A (above) shows that the basic drop charge going from LAX to SFO is $200. Assume vans and trucks don't fall under the "basic" charge, and the drop charge for them is $250. (This can be designated in the Class Code file through the use of the "category" field. Assume that all classes of cars in the fleet were set up without a "Category", and that vans and trucks were set up as "Category 1.")

Assume that IBM has a corporate privilege code (referred to as Privilege Code "A") which is a discounted drop charge from LAX to SFO of $100 for a car and $150 for a van or truck.

TABLE B

From
Loc.

To
Loc.

Cate-gory

Privilege

Drop Chg.

Comments

LAX

SFO

-

-

200

Because there are no special privileges involved and it is a car rather than a truck (no "category"), the rate would be $200. This is referred to as the "basic" drop charge.

LAX

SFO

1

-

250

There are no special privileges but because it is truck, which is Category 1, the rate would be $250. (The category takes precedence over the "basic charge".)

LAX

SFO

-

A

100

Because the customer has a privilege drop charge, the rate would be $ $100. (The privilege takes precedence over the "basic charge".)

LAX

SFO

1

A

150

Here there is a special category (the truck) and the customer has privilege, so the rate would be $150. (A record with matching privilege and category take precedence over all others.)

To summarize this portion of the hierarchy logic:

A record with both a matching category and privilege is tried first

A record with a matching privilege but no category is tried second

A record with a matching category but no privilege is tried third.

A record without both a category and privilege is tried last.

Entire Hierarchy:

All of the above hierarchy logics are combined so that on each one-way rental, the Drop Charge is determined by finding a match using the hierarchy (from highest to lowest) as follows:

Location to location with category and privilege
Location to zone with category and privilege
Zone to location with category and privilege
Zone to zone with category and privilege

Location to location with privilege
Location to zone with privilege
Zone to location with privilege
Zone to zone with privilege

Location to location with category
Location to zone with category
Zone to location with category
Zone to zone with category

Location to location
Location to zone
Zone to location
Zone to zone


VII. DROP EXEMPT

The system can be set up so that under certain rental conditions, the rental is exempt from a normal drop charge. This can be done by:

A. Setting up a Drop Exempt Privilege Code.

OPTION:___ EDIT PRIVILEGE CODES Page 1/2

1 Location
2 RT Code D0
3 Description DROP EXEMPT
4 Apply to all rates? CORPORATE SURCHARGE
5 Unlim.Minimum Age 21 Start Day (1=Sun, 7=Sat)
6 Block FreqFlier 22 Start Time
7 Override APTAX/CNFEE Exempt 23 End Day
8 Pricing Code 24 End Time
9 NVL Disc 25 Length
10 NVL Dly Disc 26 Daily amt
11 Override AGEXX Charge 27 Weekly amt
12 Drop Exempt Y 28 Monthly amt
13 Fuel Card 29 Hourly amt
14 Exempt APTAX 30 Walkup Only
15 Exempt VLF
16 Drop Schedule 31 Exempt Option
17 Deposit Exempt 32 Prompt MRA
18 Auto-apply Option 33 Best Rate Close
19 N/C LDW 34 Fuel Card Open
20 Note 35 Fuel Card Res Class

1SAVE 2NEXT 3ERASE 4DELETE 5BACKUP 6 7HELP 8NEXT PAGE


Any renter with a CDPID Code which has the above Privilege code will be exempt from all drop charges for all classes between all locations. Such a set up may be too encompassing, therefore the following method may be used.

B. Setting up a zero rate Drop Charge record

OPTION: __ EDIT DROP CHARGES

1 From Location SCA 22 Drop Min Days
2 From Zone 23 Non-Rev time
24 Block Drop
3 To Location SCA
4 To Zone

5 Drop Category P
6 DROP Schedule 1
7 Effective Date

Rentals less than Charge Miles
8 9 10
11 12 13
14 15 16
17 18 19

20 Notes
21 Termination Date
Modified

1SAVE 2NEXT 3ERASE 4DELETE 5BACKUP 6 7HELP 8


Under this set up, renters with the Privilege Code D1 (set up above with Drop Schedule "1") or using a Rental Rate with Drop Schedule "1" who are renting a passenger car (Drop Category "P") between two Southern California locations will pay no Drop Charges. But if that same transaction were to involve a van (Drop Category "V") or was a one-way from a Southern California location to one in Northern California, a Drop Charge would be applied.


VIII. RESTRICTIONS TO DROP CHARGES

The following programs have fields that further restrict drop charges or one-way rentals:

A. Edit Locations: There are two fields in the Location record which can be used as follows:

There is no override for these settings.

B. Edit User Access Fields: A field in Edit User Access File can be used to block the user from being able to edit and/or remove drop charges from a one-way rental. This block applies to the Reservations, RA Open, and RA Close programs.

C. Temporary Drop Charges: By entering the maximum drop charge amount of $9999.99, you can temporarily turn off one-way rentals for a period of time between two locations.


IX. MISCELLANEOUS NOTES

A. Edit Drop Charge and the F2 Function Key: Because of the compound nature of the key to the Drop Charge file (the first seven fields on the screen make up the key to the file), the use of the F2 function key may be confusing. To the degree that you use all seven fields in the key, the records may appear to be retrieved by the F2 logic in a random order. If you need to "page through" and edit records in the file, it may be easier to print the contents of the file using the Print Drop Charges program and work from a printed report.

B. Drop Charges and Foreign Currency: Both the T&M rates and the rates for all reserveable options (except Drop) can be set up in their Rate files in either local currency or in any foreign currency that is accepted. Drop Charges are the only exception: they must be set up in local currency (in Edit Drop Charges or in Temporary Drop Charges.)
If a Drop Charge is added to a reservation whose T&M rate is in a foreign currency, the reservation program will automatically convert the Drop Charge into that same currency using the currency exchange rate that is effective for the reservation booking date.

C. As stated earlier, one can easily imagine that the number of records in the Drop Charge file can become extensive making rate changes a huge task. To aid in this, there is a program that allows you to edit Drop Charge records on a spreadsheet and then import the edited records into CARS+. See the chapter on Import Drop Charges.

X. DROP CHARGES AND WHOLESALE VOUCHERS

A. The program Edit IT Drop Charges can be used to create custom drop charges for each individual tour operator (by IT #).