This program is used to send basic customer information to American Express when your organization issues a new Payback card to a customer. This program can be run automatically each day (contact Thermeon's Customer Support Dept.)

Refer to the chapter Overview - American Express Payback Program for details on how the Payback program logic in CARS+.

Please see User Tip below regarding required set up for state codes.

To access the Payback Enrollment program, type EXPPBC (RET) at any menu "OPTION:"field or the appropriate line number on the Hertz Mexico Menu. The screen will then display:

OPTION: __ PAYBACK ENROLLMENT

1 Start Date 03-05-14
2 End Date 03-05-14




1SAVE 2 3 4 5BACKUP 6 7HELP 8

Enter data as follows:

1. START DATE

When a new Payback number is added to a customer record, the date it was added in recorded in the system. In order to update American Express with the information on new customers, this program reads through the frequent traveler file to find new Payback records added during the date range entered.

Using your selected data format, entering a starting date (referring to the date the Payback code was added.) Press (RET) to accept yesterday's date.

EXAMPLE: Press (RET)

2. END DATE

Using your selected data format, entering an ending date (referring to the date the Payback code was added.) Press (RET) to accept yesterday's date.

EXAMPLE: Press (RET)


Press F! at the "OPTION" to begin.

User tip: In order for the data to be transmitted correctly, records must be set up in Edit Conversion Records so that each of your country's state codes meet the requirements of Payback. A guide is shown below.

OPTION: __ EDIT CONVERSION RECORDS


1 User (leave this field blank)
2 Location (leave this field blank)
3 Convert From Enter the state code used in your system
4 Convert Type ST (must have 'ST'for State in this field)
5 Eff Date Enter today's date
6 Convert To Enter the state code the Payback expects
7 Comment



1SAVE 2NEXT 3ERASE 4DELETE 5BACKUP 6 7HELP 8


For every record found, a line will be written to the following comma delimited text file:

NOTE: In the table below, "Nbr-pb-xxxx" refers to the value of the field "xxxx" in the Edit Payback Partner Codes control file.


American Express field

CARS+ Data

Numero de Plastic

Ffc-number

Socio

Nbr-pb-partner-code

Genero

1 if Cust-gender = “M” else 2

Nivel de Estudio

blank

Titulo

1201 if Cust-gender = “M” else 1202

Nombre

Cust-expand-name

Apellido Paterno

Cust-last-name

Apellido Materno

blank

Fecha de Nacimento

Cust-birth-date in YYYY-MM-DD

Calle

Adr-street

Numero Exterior

Adr-building

Numero Interior

Adr-apt

Codigo Postal

Adr-zip-code

Ciudad

Adr-city

Colonia

Adr-locality

Estado

Cvtcod-convert-to for the Adr-state of the renter.

Telefono Fijo

Cust-phone

Telefono Celular

Cust-cell-phone

Correo Electronico

Cust-email


Naming convention of the file

Files will be placed in the directory paybck/ under the CARS+ base installation directory. The file name is composed of the following segments:
  1. The Partner Code as specified in the Edit Payback Partner Codes control file
  2. The system date in the format DDMMYYYY
  3. The letter "T"
  4. The system time in the format HHMM
  5. ENROLL.txt

Example: paybck/hertz_mx19022014T0215.txt