Use this program to produce a report of reservation turndown records, turndown records generated at Open, as well as miscellaneous calls recorded in the Call File.
To access the
program, type TDRPT (RET)
at any menu "OPTION:" field or the appropriate number on the Additional Reservation Programs Menu, which is a submenu of the Reservations Menu. The screen will then display:
| OPTION:__ RESERVATION TURNDOWN REPORT 1 Res Create Location TUS 2 Res Pickup Location TUS 3 Start Create Date 08-11-07 4 Ending Create Date 08-11-07 5 Employee ALL 6 Include Misc Calls 1 (1-Include, 2-Exclude, 3-Only) 7 Start Turndown Reason FIRST 8 End Turndown Reason LAST 9 Print/Display P Printer: /dev/tty 10 Incl All Turndowns N 11 Detail/Summ/Totals D (D-Detail, S-Summary, T-Totals) 1PRINT 2 3ERASE 4 5BACKUP 6 7HELP 8 |
Enter data as follows:
|
1. RES CREATE LOCATION |
This field refers to the default location for the user at the time the reservation was created. Enter:
Press RETURN to accept the default location. EXAMPLE: Type ALL (RET) |
|
2. RES PICKUP LOCATION |
For the reservation's pickup location, enter:
Press RETURN to accept the default location. EXAMPLE: Type TUS (RET) |
|
3. START CREATE DATE |
Using your selected date format, enter the Starting Date for the date range when the reservations were created. Press RET to default to today's date. EXAMPLE: Type 080107 (RET) |
|
4. ENDING CREATE DATE |
Using your selected date format, enter the Ending Date for the date range when the reservations were created. Press RET to default to today's date. EXAMPLE: Type 081007 (RET) |
|
5. EMPLOYEE |
To limit the report to transactions entered by a single employee, enter up to 6 characters representing the employee's code. Otherwise, press (RET) to default to ALL employees. EXAMPLE: Type MMG (RET) |
|
6. INCLUDE MISC CALLS |
This field determines whether or not miscellaneous calls (those not related to reservations) should be included. These are the calls logged in the Call File. Enter:
EXAMPLE: Type 1 (RET) |
|
7. START TURNDOWN REASON |
Do one of the following:
EXAMPLE: Press (RET) |
|
8. END TURNDOWN REASON |
Do one of the following:
EXAMPLE: Press (RET) |
|
9. PRINT/ |
Enter:
EXAMPLE: Type P (RET) |
|
10. INCL ALL TURNDOWNS |
When turndown codes are created in the Edit Turndown Codes file, a field is used to define whether or not that code should ALWAYS be included in the Turndown Report. Enter:
EXAMPLE: Type Y (RET) |
|
11. DETAIL/ SUMM/ TOTALS |
Enter:
EXAMPLE: Type D (RET) |
PRESS "F1" AT "OPTION:" TO BEGIN .
Notes about the report:
Reservations are sorted by pickup date.
For turndown records (reservations with status "T") and reservations that were turned down while opening the RA and are in "N" status (See User Tip below):
Turndown reason code and description
Create date/time/employee
Phone number
Reservation number
Pickup and return location/date/time
Vehicle Class
Customer name
For miscellaneous calls data includes:
Turn down code description
Create date/time/employee
Class requested
Phone number
Summary comment
Location requested
Pick up date requestedUser tip: When a reservation is turned down when opening the RA, the reservation status is set to 'O" (open) so that it will be changed to 'N' when the NoShow program is run.