Warning: This program should be used with extreme care. If the proper rental agreement was closed but has errors, It is not necessary to "reopen" it to correct it. Use the Edit Opening Fields program and/or the Edit Closed RA program to make the necessary corrections. Generally, this program should be used for only those rare cases when a RA was closed in error.
User tip: The person logged into the session must be the same person using the program. That is, after pressing F1 to save the re-open, the user is required to enter their Employee Code and Password. The Employee Code must be the same code as that of the user who is logged into the session.
When a RA is reopened the following occurs:
THE FOLLOWING RAS CANNOT BE REOPENED:
Posted RAs cannot be re-opened.
Unposted RAs having a posted payment record cannot be reopened. This situation can happen on a one-way rental where the closing location takes payment. If the Accounting DBR for the closing location is posted prior to the DBR for the opening location, the RA itself will be unposted, but the payment on the one-way will be posted. The following message will display, and the RA cannot be re-opened:
POSTED PAYMENT RECORDS FOUND
For Hertz users, Closed RAs that have already been transmitted to OKC cannot be re-opened.
Caution: Because a Reimbursement is shown on the RA as a "payment" record, it will be deleted when the RA is reopened - even if the Reimbursement had been made from the RA Open screen prior to closing the RA.
Caution: The "Return Date" field from Open and the "Closing Date" field from Close are the same field. The Return Date on the Open screen will be changed to the closing date/time when the RA was closed. Therefore, when reopening a RA, the Return Date field on the Open screen may need to be edited.
Caution: The "Return Location" field on the Open will be updated with the "Closing Location" field from the Close. If the Close was done by a location other than the intended return location, when reopening the RA, the Return Location field may need to be edited.
POSTED RAs: This program CANNOT be used to reopen RAs after they have been posted. If a posted contract was closed in error:
1. Use Edit Posted RAs to edit all charges to zero and reverse out all payments.
2. Batch open a new rental agreement to replace the one that was closed in error.
To access the Reopen RA program, type REOPEN (RET) at any menu "OPTION:" field or the appropriate line number on the RA Menu. The screen will then display:
| OPTION: ____ / RE-OPEN RA 1 RA # 2 Form # Status Name Date out Orig Return Date Location Veh Number 1REOPEN RA 2 3ERASE 4 5BACKUP 6SEARCH 7HELP 8 |
Enter data as follows:
Rental agreements can be accessed on this screen by one of the following methods:
a. Use the F6 Search feature when the cursor is at the "OPTION: " line
b. Enter the RA number in Field #1
c. Enter the Forms Control number in Field #2
|
1. RA # |
Enter up to 8 alphanumeric characters to indicate the rental agreement to be reopened or leave this field blank to use one of the other methods to select the RA. EXAMPLE: Type L2847211 (RET) User Tip: If the user attempting to reopen an RA is restricted to a specific Location or Location Group in their User Access File record, they can only reopen RAs that were closed at a location they are granted access to. |
|
2. FORM # |
Enter the forms control number of the rental agreement to be reopened or leave this field blank to use one of the other methods to select the RA. |
The next several display-only fields are used to verify that the correct RA has been accessed.
PRESS "F1" AT "OPTION" TO REOPEN THE RA.
User tips: