The 365ID document scanner device is used to import renter data from driver's licenses and Passports directly into Cars+ or Front Desk while also checking the validity of the document.

I. INTRODUCTION

The user will insert the renter's drivers license or passport into the device to capture the data contained in the documents. The device will do the following:

• Scan and read the front of the inserted documents.
• Validate the authenticity of the document by comparing it to a library of documents from over 150 countries, thus helping to stop identify fraud.
• Import the renter's information directly into RA OPEN and Front Desk screens, thus minimizing common typographical errors.
• Activate the Customer and Reservations search programs in RA OPEN and Front Desk.

NOTE: CARS+ does NOT store a scanned copy (photo) of the document. 365ID is used solely to verify the validity of the document and to extract data from the document directly into CARS+.

With 365ID document scanners the normal flow at the counter is as follows:

1. Scan the Renter's Document First

The first thing to do when opening a new RA is to scan the renter's driver's license or Passport. The device is ready for scanning when the white power light is on steady near the front of the scanner. Insert the document with the photo side facing the front of the device. The power light will blink while scanning is taking place. The results of the scan are then displayed by colored lights near the power light. The lights will display:

If the device indicates that the document is bad (RED light) or questionable (YELLOW light), management should already have a procedure in place so that counter agents know what to do. Documents that are either found as either Yellow or Red will NOT have any data sent to CARS+.

Once the colored indicator lights have shown, the document can be removed from the scanner.

2. Retrieve the Scanned Data

If the document is found to be valid (GREEN), in the RA Open program, with the cursor in the Main Window's Option field, press the F2 Function key. That will cause CARS+ to request all of the data that the scanning device has read from the inserted document.

NOTE: 365ID only stores document data for 10 minutes after it is scanned. After 10 minutes, there will be nothing to retrieve and you must re-scan the document.

When scanning a driver's license, the following data* will appear in a pop-up window for review:

WARNING: The scanning device uses Optical Character Recognition (OCR) software to read the document. This software is provided by the manufacturer of the device, not by Thermeon. If the document is dirty or shows signs of wear, it is possible that characters may be miss read. In our own vigorous testing, we found the devices to read driver's licenses incorrectly in about 20% of the time. In some cases, CARS+ will recognize that the data is bad and will leave the field on the pop-up blank. THEREFORE YOU MUST compare the data displayed in the pop-up on your screen to your own physical reading of the document. Manually correct any errors that you see with your keyboard or re-scan the document a second time.

When you are pleased with the displayed data, press the RET key on the pop-up and the scanned data will automatically be loaded into the proper fields on the Main Window of RA Open.

This will eliminate much of the typographical mistakes made when recording these critical pieces of renter data. RA Open will also automatically search the Customer File for a possible repeat customer record and search the Reservation file for a reservation with the renter's name. All of this automatically happens when a document has been scanned first and then F2 has been pressed.

When scanning a passport, the renter's name will be loaded into the Main Window and the following data* will automatically be loaded into the AD subwindow:

* The actual data imported into CARS+ depends on the data that is on the face of the document.

1. Both a driver's license and a passport can be scanned on the same RA. The name from the last document scanned will be the name used on the Main Window of RA Open.

2. If the name on the driver's license and passport differ you will NOT be warned.

3. In the Additional Driver subwindow of RA Open (Subwindow "Q") once you enter a blank field a pop-up window appears for data entry. Within that pop-up pressing the F2 function key will retrieve scanned data for an additional driver's scanned drivers license.

4. The use of the F2 Function key changes slightly when document scanning is turned on.

IV. REQUIRED SETUP

1. Edit Terminal Record

Use Edit Terminal Records to define the particular 365ID scanner that will be used by each terminal/work station at the counter.

To access the Edit Terminal Records program, type EDITTERM (RET) at any menu "OPTION:" field or the appropriate line number on the System Configuration menu. The screen will then display:

OPTION: __ EDIT TERMINAL RECORDS 1 Terminal name 2 Terminal Type 3 RA printer 4 CARS+ report printer 5 Acctg report printer 6 Acctg forms printer 7 Remote RA type 8 Remote Report type 9 Remote Acct Rpt type 10 Remote Acct frm type 11 Default location 12 Default drawer 13 Shared usage? 14 Auth/Swipe 15 RA Print Library # 16 PIN Pad Device ID 17 Character Set 18 Swipe Device 19 Signature Device 20 Release Gold Code 21 Scanner Device 1SAVE 2NEXT 3ERASE 4DELETE 5BACKUP 6 7HELP 8

In Field 1 enter the terminal id of a counter workstation.

In Field 21 enter up to 20 characters for the serial number of the 365ID scanner which is printed on the bottom of the device that the terminal in Field 1 is to use. Multiple terminals can share a single 365ID scanner at the same counter.

If a particular scanning device becomes unresponsive, use Change Environment to temporarily link your counter workstation to a second scanner. Do that by entering the new scanner's serial number into Field 12 on the screen.

365ID scanners do NOT physically attach to a computer or workstation, they must have access to the internet via an ethernet cable attached to a router.

Contact Thermeon Customer Support for more information regarding the product information and set up.

2. Edit Country Codes

The 365ID devices use the ISO Codes for foreign countries to indicate who issued the driver's license or passport. Generally, CARS+ does not use ISO Country Codes. In order to use these devices you must enter the proper ISO Code for each country code you have on file. Enter the ISO Code in field 13:

OPTION: EDIT COUNTRY CODES 1 Abbreviation 2 Description 3 Market Code 4 State 5 Country of State 6 WWD Country Code 7 Require State 8 Req Fed Tax ID 9 State in Zip? 10 Region 11 Sped Code 12 DL Check Meth 13 ISO Alpha 2 14 ISO Alpha 3 15 ISO Numeric 1SAVE 2NEXT 3ERASE 4DELETE 5BACKUP 6 7HELP 8