* For long-time CARS+ users who are used to entering simple and complex wholesalers in the V subwindow of RA Open, see the chart at the end of this chapter which summarizes how to set up each of these types of tour operators in the IT File.
NET TOURS
Net tours must be set up differently based on brand and reporting needs. The following chart summarizes these differences:
|
Tour Type |
IT Field 9 |
Net Rate set up |
Defining Options included in the voucher |
|
Hertz Ghost Vouchers |
N |
Rates are sent in the Hertz reservation. |
Inclusive options are defined by one of two methods:
|
|
Non-Hertz operations Hertz operations with locally arranged tours that are NOT billed through OKC |
T |
Rates are set up in the Edit Rental Rules and Rate program and the Rate Code is placed in fields 48-56 on page 1 of the IT record. |
Inclusive Options are defined by the Option Set placed on the Net Rates themselves that are referenced in fields 48-56 on page 1 of the IT record. |
|
RV tour vouchers |
T |
Rates are set up in the Edit Rental Rules and Rate program and defined in the Flex Rate Table which in turn is referenced in the "Flex Table Section" field (Field 3 on page 2) of the IT record. User tip: See Field 24, "Gross Markup %". |
All items selected on a tour reservation are added to the net Time and made voucher inclusive. |
A similar chart with more detail appears at the end of this chapter.
WARNING: Not all fields are active for all record types
entered into this file. See the chart at the end of this chapter for
fields that are limited in scope.
This program is used to add, edit or remove IT numbers from the file. For IT numbers assigned to net tour operators, this file is used to define what net rates apply to their vouchers. Because these rates are "invisible" to the driver/renter, the net rates can also be invisible to the rental agent -- refer to the "User tip" in the discussion of the "Tour Family" field below for more information.
NET RATES:
CARS+ is capable of having net rates set up for tour transactions
using different methods. For ease in
differentiating, the methods are referred to in this chapter as:
When a field applies to only one method, the method is referenced in that field. If the field applies to all methods, no mention is made of the method.
HERTZ Reservation Method: For Hertz users, the net rates for Ghost Tour vouchers are supplied by the reservation sent
from the National reservation center. Therefore, no net rates need to be maintained in CARS+.
Net Rate Method: Net rates are set up in the Edit Rental/Rules Rates program in a manner similar to any other rate. Net rates are assigned to an IT record by entering the Rate Code in fields 48 through 56 on page 1 of this program.
Other set up steps for the rate method in the Control Files are:
Flex Rate Method: This method is used by RV rental
operations. Net rates are set up in the Edit Rental Rules/Rate program
like the Net Rates Method above. The difference is that the net Rate
codes are NOT assigned to the IT record in the fields 48
through 56 on page 1 of this program. In fact these fields MUST
be left blank. Instead, a Flex Rate Table Code is entered in the "Flex
Table Section" field (Field 3 on page 2) of the IT record.
This code points to records in the Flex Rate Table which in turn contains the proper Net Rate Codes.
User tip: The field "CDPID VIEW ONLY MODE" in the User Access Record can be used to restrict the user to 'view only' mode. In that mode, no records can be added, edited, or deleted. When the program is accessed, the screen title is "VIEW IT CODES" and the following message will display:
THIS IS A VIEW ONLY VERSION OF THE PROGRAM.
Scrolling through the file:
To scroll forward (bring up the next record in the file) press F2 or use the Page Down key.
To scroll backwards (bring up the previous record in the file) press F4 or use the Page Up key.
Cloning New Records for Existing Tour Operators
See the discussion on cloning records in the Effective Date field below.
Making changes to IT Code records.
See the discussion and warnings on this topic in the Effective Date field below.
Searching:
Use the F6 key to search the IT file:
F1 - by the IT number (this is a 'start with' search; not an exact match)
F2 - by the Description
F3 - to limit the search by the Type (Tour Family)
To access the Edit IT Codes program, type EDITIT (RET) at any menu "OPTION:" field or the appropriate line number on the IT Control Files Menu. The screen will then display:
| OPTION: __ (Page 1 of 2) EDIT IT CODES 1 IT CODE 13 Cust # Temp Code 14 Billing Acct# 2 Loc Code 15 CDPID 22 Retail Rate 3 Eff Pkup Date 16 Block FT 23 Wsale Disc 4 Description 24 Gross Markup % 5 Term. Date 17 Intercity Incl 25 Commission % 6 Tour Family 18 Min Age 26 Incl Optset Code 7 GST Exempt Options NOT INCL 27 Net Rate Set 8 Original Only? 19 28 Min age surch exempt 9 Voucherless 20 29 Age surch priv. code 10 Multiple Vchrs 21 11 Exempt Optset Start End Any Rate 12 Addon Optset Code 48 --------- INCLUSIVES --------- 49 34 41 50 35 42 51 36 43 52 30 FPO 37 44 53 31 Taxes 38 45 54 32 39 46 55 33 40 47 56 1SAVE 2NEXT 3ERASE 4PREV 5BACKUP 6SEARCH 7HELP 8NXTPG |
Enter data as follows:
|
1. IT CODE |
For non-Hertz users: Enter up to 16 alphanumeric characters for an IT code. EXAMPLE: Type ABC TOURS (RET) For Hertz users: Due to the vast number of IT records that exist in the Hertz world, there are two ways they can be entered into this field. 1. Entry of the Actual IT Code Enter up to 16 alphanumeric characters to represent an International Tour (IT) Number. The first two characters must be "IT". EXAMPLE:Type ITCANSAS (RET). 2. Enter a "Mask" of the IT Code Many organizations have multiple IT Numbers. If CARS+ is to treat all of these numbers identically (that is, if they were each entered into this file separately, all fields other than field 1 would have identical values), rather than entering in each code, a "mask" for the range of IT Numbers may be used. A mask code is made up of the following:
EXAMPLE: Type: ITTOURUSA# (RET) |
|
TEMP CODE |
Because many IT records share similar values for many of the
fields on this screen, CARS+ allows the set up "templates" that contain
these common values. After entering a new IT Code in Field 1, the cursor will advance to this unnumbered field. If appropriate, enter the
template code of an existing IT template record to load the appropriate
common values. IT Templates are created using the Edit IT Templates program. EXAMPLE: Type: NETTOUR (RET) |
|
2. LOC CODE |
Enter:
EXAMPLE: Press (RET) |
|
3. EFF DATE |
Using the selected date format, enter the date that this IT number becomes effective. This date refers to the pick up date of the reservation or RA. For Hertz users, this date must be the same as or later than the effective date on the Global Net Rates table. EXAMPLE: Type 010515 (RET) Cloning existing records. When a new record is needed for an existing tour operator for an up-coming season, rather than re-keying a whole new record, clone an existing record as follows:
1. If the change is to be for all transactions which begin on some future pickup date (for example: a new tour agreement begins on January 1st) create a new record for the IT Code with the changes and the date that these changes become effective. NOTE: This will alter reservations that are currently on file whose pick up date is past the change. |
| Finding the Effective Record for a Given Date With IT records being edited with many effective dates, it can be difficult to find the record that was or will be effective for a given date. Rather than pressing F2 to "page" through the records, the F6 function key can be used as follows: EXAMPLE: Type 061515 (RET) |
|
|
4. DESCRIPTION |
Enter up to 50 alphanumeric characters to describe the IT code. EXAMPLE: Type AIRTOUR SUISSE (RET). |
|
5. TERM DATE |
Using the selected date format, enter the date that this IT
program is scheduled to be terminated, or leave the field blank if no termination date is scheduled. Reservations or RAs with a pickup date later than this
date will not be able to use this IT code. EXAMPLE: Type 123116 (RET). WARNING: When terminating an IT record it is BEST to NOT back date this field. That is, the termination date must never be earlier than the open date of the most recent RA which used this record. If this rule is not followed, RAs that opened prior to terminating the IT record and which now have an open date later than the termination date will show zero revenue. |
| 6. TOUR FAMILY |
Enter one character from the list below. Entries made in the Special Documents subwindow of Reservations, RA OPEN, and RA Close programs can be subject to validation against this entry for the proper document type. (For Hertz users, that feature is turned on in the "Check IT#" field of the Hertz Control Record).
EXAMPLE: Type N (RET) User tip: The following tips apply to both type N and type T vouchers:
HERTZ USER NOTES: The Hertz Reservation Merge program does not recognize IT records with Family Code "T". Although "T" type vouchers are useable by a Hertz operation, they cannot be reserved through the International Reservation Center nor will they be sent to OKC for collections. Vouchers of this type can only be used for local business. For vouchers of tour family "N", the value of the voucher is taken from the field BR-SUBTTL2-AMT in the BR section of the reservation record sent from OKC. For vouchers of tour families "G", "S" and "V", the value of the voucher is taken from the VP mnemonic field within the Hertz reservation. The fields within the BR section are ignored. IT records for Hertz Pre-Pay vouchers MUST be set up as a "G" Gross Tour family. |
|
7. GST EXEMPT |
For rentals in Canada, rentals to Canadian citizens may be GST exempt. Enter:
EXAMPLE: Type N (RET). |
|
8. ORIGINAL ONLY? |
This field indicates if the renter must present an original
voucher
or if a fax copy is acceptable. A message to that effect will be
displayed when the reservation is loaded into the RA Open screen. Aside from this message, this field does nothing else in CARS+. This field
should only be set on ITs that are NOT defined as voucherless in the next field.
Note for Hertz users: For "O" or "F" responses, the tour information is also in the reservation received from OKC. However, it is not brought into the RA Open screen because it is subject to change. Therefore, the renter MUST present the original or copy of the voucher to do the tour rental. Otherwise, the rental is opened as a regular retail rental. EXAMPLE: Type O (RET) |
|
9. VOUCHERLESS |
This field only applies to Tour Family "N" vouchers only. For operations outside of North America:
For operations in North America (Canada, US and Mexico):
EXAMPLE: Type N (RET) |
|
10. MULTIPLE VCHRS |
This field only applies to Tour Families "N" and "T" vouchers only. Indicate whether or not more than one voucher can be applied to a rental.
EXAMPLE: Type N (RET) |
|
11. EXEMPT OPTSET |
This field only applies to Tour Family "N" vouchers only. If tour rentals with this IT code should be exempt from certain fees, create an Option Set (using the Edit Option Sets program) that includes the fees and enter the Option Set Code in this field. EXAMPLE: Type T3 (RET) |
| 12. ADDON OPTSET CODE |
This field applies to Tour Family "T" only. Use this field to automatically add certain options to the voucher. These options will be billed to the tour operator over and above the time and mileage charges and any options included in the voucher's net rate product. Option Sets are created in the Edit Option Set program. Enter up to 6 alphanumeric characters representing an Option Set. User tip: An Addon Option Set may also be specified on the net rate product. However, if multiple tour operators use the same rate product, but the Addon Options vary by operator, then the Option Set Code should be specified here and not on the rate. |
|
13. CUST # |
Enter up to 6 alphanumeric characters to indicate the CARS+
customer number for the entity that should be billed for vouchers
accepted with this IT Code. This field is used as a reference when
contracts are posted to Accounts Receivable via the Accounting DBR. This is a required field. For those operations that print tax documents, a tax document
will be printed for this customer for those charges covered by the tour
voucher. If there are any out-of-voucher charges, a separate tax
document will be printed for the renter for the out-of-voucher charges. Records that are Tour Family "T" type require that the customer number referenced in this field be defined as a "WHL" type customer. All other Tour Family types must reference a customer that is not a "WHL" type customer. For records that are Tour Family "S" (SVV) or "F" (FVV), the
customer number entered here will replace "VCHR" when the special
document entry is saved. Additionally, enter the same customer number in the next field so that the account number field will load automatically when adding SVVs and FVVs to a RA. User tip: For tour operators with more than one IT record (because they have multiple tour packages), this field allows transactions for all of their IT records to post to the same receivable account. Hertz user tip: If OKC is collecting from the tour operator, the customer number entered here should be a number representing the OKC Tour Dept. However, if your operation is invoicing the tour operator directly, enter the tour operator's CARS+ customer number here. EXAMPLE: Type ABC (RET) SYSTEM DESIGN NOTE: For vouchers that are initially
created with a reservation, this is one of the few fields that at the
time of opening the rental is looked at and updated if the field has
changed values between the time of booking the res and opening the RA. |
|
14. BILLING ACCT# |
For Hertz operations: Some tour operators are set up so that the amount of the voucher is billed to a Hertz Credit Card (HCC) rather than being posted as a receivable to a Customer Account number (Field 13). Use this field to enter the HCC number. Numbers entered in this field are validated against the Card Definitions file. For most operations, an IT record has only one HCC account number. In Europe, however, a single IT record may have numerous HCC accounts. For this situation, leave this field blank. Instead, a prompt will come up in the S subwindow of RA Open asking the user to enter the HCC number. User tip: Use the Edit HCC Patterns program to identify the characteristics of Hertz Credit Cards accepted in your country for Tour transactions and SVV/FVV vouchers. |
|
15. CDPID |
For Non-Hertz operations: Entering a CDPID number here causes this CDPID to be entered on
the contract when a voucher using this IT code is applied to the RA.
Although it will not change the rental rate on the RA, all privilege
codes that are flagged as applying to all rates will be applied to the
contract. In addition, privilege codes that are referenced in the
Option Rates files for privileged rates (such as responsibility levels on coverages) are applied. For Hertz operations: This CDPID number is NOT added to the rental but it is sent to OKC in the GAR/EDRB feed. EXAMPLE: Type 1234567890 (RET) User tip: There are several ways that a CDPID number can be applied to a RA. Thus, in a situation when multiple CDPID’s could apply to the same RA, there is a hierarchy for which CDPID takes precedence. The IT record is the highest and overrides all others. For more information on CDPID logic, refer to the chapter of the manual titled Overview - Corporate Accounts. |
|
16. BLOCK FT |
This field determines whether or not frequent flyer points can be awarded when a voucher using this IT code is entered on a RA.
EXAMPLE: Type N (RET) |
|
17. INTERCITY INCL |
This field applies to Tour Family "N" only. For Tour Family "T", use either the Inclusive OptSet field or Addon Optset
field on the rate, or the Addon Optset Code field on this IT Code record. Indicate whether or not an intercity drop charge is included in the voucher. Enter:
For Hertz operations, the drop charge is selected according to the following hierarchy:
EXAMPLE: Type N (RET) |
|
18. MIN AGE |
This field applies to Tour Family "N" only. For Tour Family "T", use the Minimum Age field in the rate. This field can be used to override the other minimum age fields in effect in the Location file, the Edit Miscellaneous file, the Class Code file, etc. This field takes precedence over all other minimum age fields in the system. EXAMPLE: Type: 21 (RET) |
|
FIELDS 19. - 21. OPTIONS NOT INCLUDED |
This field applies to Tour Family "N" only. For Tour Family
"T", a Pricing Code applied to the rate can be used to designate
specially-priced options. These fields are used to designate options that are not included in the tour package but are offered at special out-of-voucher rates for this tour operator. Enter up to 5 alphanumeric characters representing the Option Code and then enter the rate. EXAMPLE: Type AGE24 (RET) 8.00 (RET) |
|
22. RETAIL RATE |
The retail rate is the rental rate used for the out of voucher
days. If a rate product code is entered here, it will be used to charge
for any out-of-voucher days on walk up rentals with vouchers.
Additionally, the reservation merge programs for Hertz and Europcar also use this field to determine the out-of-voucher rate. EXAMPLE: Type SAVER (RET) Notes:
ADDITIONAL LOGIC: Similar to the Hertz Markup Percent described above, CARS+ also has a Gross Markup field on this record (Field 24, page 1). If that field is left blank, then both the rules and rates referred to in the Retail Rate are used for any out of voucher days. If the Gross Markup field has an entry, the rules for the Retail Rate are used for any out of voucher days but the daily rate will be calculated as described in the Gross Markup field. Note: The retail rate, whether it comes from the IT record or the Location record, will be the "visible" rate that prints on the rental agreement, even if there are no out-of-voucher rental days expected. |
| 23. WSALE DISC |
This field is used by Tour Family "T" only. Enter the discount that is applied to the voucher's rate for the voucher period. EXAMPLE: Type 15 (RET) NOTES:
|
| 24. GROSS MARKUP % |
This field applies to Tour Family "T" only. This field is used to set the daily rate on the retail out-of-voucher rate on a tour rental. The Retail Rate field (Field 22, page 1) of the IT record allows for the retail rate that should be used for any out of voucher days. If the Gross Markup Percent field is left blank, then both the rules for the Rate and the prices associated with that rate will be used for any out of voucher days. If a percentage is entered in this field (the Gross Markup Percent field), the rules for the Rate will be used for any out of voucher days but the daily rate will be the Net daily rate of the voucher times the markup percent entered in this field. Enter the markup percent that should be added to the net daily rate to arrive at the daily rate to be charged to the renter for any out of voucher days. EXAMPLE: Type 25 (RET) NOTE: The above example is a 25% markup (entered with no decimal or percent sign). The net daily rate is multiplied by 1.the value entered here. That is, a 25% markup is done by multiplying the net daily rate by 1.25. LIMITATION: This feature is not supported by any of the present reservation interface programs. RV OPERATIONS: To have the out-of-voucher rate generated off the voucher Flex Rate, enter a mark up percentage in this field. Also enter a start date in the "Multi Rate Start Date" field on page 2 of the IT record. (This date needs to be prior to the check out date of the rental.) When the RA is opened, the Flex Rate in effect as of the return date of the RA is used as the basis. The markup percent is calculated to generate the out-of-voucher rate. |
| 25. COMMISSION % |
This field applies to Tour Family "T" only. Tour Operators can be invoiced for their tour vouchers:
This field is used in conjunction with a field in Edit Miscellaneous Control Fields to set up the last two options listed above. To set up this feature, do the following:
EXAMPLE: Type 10.25 (RET) |
| 26. INCL OPTSET CODE |
This field applies to Tour Family "N" only. Enter an Option Set Code to indicate the items that are included in the net rates provided in the reservation. EXAMPLE: Type TOUR1 (RET) |
| 27. NET RATE SET |
For Tour Family N type records:
For Tour Family T type records: EXAMPLE: Press (RET) |
| 28. MIN AGE SURCH EXEMPT |
This field applies to Hertz Canada only. It is used to define whether or not the tour operator is exempt from the out of voucher age surcharge. Enter:
EXAMPLE: Type Y (RET) |
| 29. AGE SURCHG PRIV. CODE |
This field applies to Tour Family "N" only. If the tour operator is subject to an out of voucher underage surcharge, entering a Privilege Code in this field determines the rate associated with it. Or, if this field is left blank, the normal rate will apply. This field works in conjunction with the next field. EXAMPLE: Press (RET) |
|
30 - 47 -- INCLUSIVES -- |
This group of fields applies only to Tour Family "N". Further, these fields are accessible only when the field in Edit Main Control Record "Use rates not TPR" is not set to "Y". For Tour Family "T" records that should have included options, use either the Inclusive Optset field on the rate or the Inclusive Optset Code field on this record User Tip: As noted in the chart at the beginning of this chapter, inclusive options on a Hertz Ghost (Tour Family "N") voucher
can be specified either by the use of these fields or by the Inclusive
Optset Code field (Field 26, page 1) of this record. Locations that merge the Hertz Tour Master File as a method of populating the IT File must use this method of specifying the inclusive options. The Tour Master File Merge program will populate these fields. Included Items: Enter a "Y" after the options that are included at no extra charge in the net tour rate. With the exception of Fields 30 and 31, all other options listed come from the Master Record set up through the Edit Global Net Rates program. Field 31 "Taxes": refers to all options other than Sales Tax and that are defined as "tax type' options (option type "T"). Placing a "Y" on this field means that the voucher includes all of these local tax type options. This one field allows the IT record to be tax inclusive at all locations when local taxes differ from one rental location to another. To make Sales Tax inclusive also, select the "TAX" option listed in Fields 32 - 47 by placing a "Y" in that field. WARNING: Placing a "Y" in Field 31 and also placing a "Y" after an individual tax type Option Code in Fields 32 through 47 will cause that tax to be extracted from the time charge TWICE. Often when a voucher pays for certain options (whether or not included in the time) a special price is negotiated with the tour operator for those options. This negotiated price is invisible to the driver/renter and the counter agents. When options are included in the voucher, CARS+ assumes that the renter will continue to pay for those options for any days beyond the voucher period - at the regular retail rate. Blocked Items: To block an option from being placed on a tour RA, enter a "B" in this field. This can be useful when there are automatically applied options that apply to all RAs at the location - except for tour RAs. By placing a "B" in this field, the automatically applied option will not be applied to the RA. |
|
48 - 56 |
These fields apply to:
This series of fields allows the entry of up to 9 seasons for
the tour operator. Each season will have a new effective date and refers to a particular Rate Product. User tip: It is required that a season's start date be 1 day later than the end date of the previous period. For example, if the first season runs from April 1 to June 15, the next season must begin June 16. NOTE: Multiple versions of a single rate product may be defined in Edit Rental Rules/Rates with different effective dates to effect seasonal rate changes. If a
rate product has been configured in this manner, it is necessary to use
field 48 only, with an effective date equal to or earlier than the
effective date of the first version of the rate in Edit Rental
Rules/Rates. If, on the other hand, a different rate product is used to refer to high season rates than use for low season rates, it will be
necessary to use more than one field here to define the various seasons
throughout the year. Please also see the warning regarding using a rate product that has been defined as "Seasonal" in the discussion of Column 4 below. |
| COLUMN 1: START DATE |
Enter the starting date for the tour operator's first season. EXAMPLE: Type 010515 (RET) |
| COLUMN 2: END DATE |
Enter the ending date for the tour operator's first season.
If this tour operator's rates are NOT
seasonal or if the seasonal variations have been defined using the effective date on the rate product, enter a date well into the future. EXAMPLE: Type 061415 (RET) |
|
COLUMN 3: ANY |
This field allows the IT record to be saved without any rates. The net tour rate will be entered at the time of reservation or rental via a field in the S Subwindow. A period must still be defined in columns 1 and 2. All other columns may be left blank. Enter:
EXAMPLE: Press (RET) |
| COLUMN 4: RATE |
Enter the Rate Product Code for the net rate that should
correspond to this IT number. This is the rate at which the Tour
Operator will be billed. This rate code is limited to 8 characters. See chart below. EXAMPLE: Type NBR5L (RET) |
|
RATE TYPE |
CAN BE USED AS A NET RATE? |
| STANDARD |
Y |
| WEEKEND |
Y |
| TIERED |
Y |
| YIELD MANAGED |
N |
| FIXED TIERED |
Y |
| STEP-TIERED |
Y |
| HOURLY |
N |
| CHAUFFEUR HOURLY |
N |
| PERIOD |
N |
| CALENDAR DAY |
Y |
| HOTEL CALCULATED |
Y |
| INCLUSIVE |
Y |
| SEASONAL |
Y * |
| RETURN SPECIFIC |
N |
| PACKAGE |
N |
| DAILY AVERAGED |
N |
| DAY OF THE WEEK |
N |
For a Wholesale tour under the Net Rate method (complex wholesaler), the screen will then display:
| OPTION: __ (Page 1 of 2) EDIT IT CODES MSP 1 IT CODE ITCANSAS 13 Cust # TOUR Temp Code 14 Billing Acct# 2 Loc Code 15 CDPID 12324567890 22 Retail Rate SAVER 3 Eff Pkup Date 01-05-15 16 Block FT N 23 Wsale Disc 4 Description AIRTOUR SUISSE 24 Gross Markup % 5 Term. Date 12-31-16 17 Intercity Incl N 25 Commission % 6 Tour Family N 18 Min Age 21 26 Incl Optset Code TOUR1 7 GST Exempt N Options NOT INCL 27 Net Rate Set 8 Original Only? N 19 AGE24 8.00 28 Min age surch exempt 9 Voucherless N 20 29 Age surch priv. code 10 Multiple Vchrs N 21 11 Exempt Optset T3 Start End Any Rate 12 Addon Optset Code 48 01-05-15 06-14-15 NBR5L --------- INCLUSIVES --------- 49 06-15-15 09-12-15 NBR5H 34 41 50 09-13-15 11-19-15 NBR5L 35 42 51 11-20-15 01-15-16 NBR5H 36 LDW1 43 52 30 FPO 37 CVG2 44 53 31 Taxes Y 38 CVG3 45 54 32 DRIVR Y 39 46 55 33 CNFEE Y 40 47 56 1SAVE 2NEXT 3ERASE 4PREV 5BACKUP 6SEARCH 7HELP 8NXTPG |
On the tour operator illustrated above, the net rates
alternate between a low season rate (NBR5L) and a high season rate (NBR5H) during the course of the year. But during any one season, a class of car has only one net daily rate.
This completes the data entry for page 1. With the cursor at the OPTION field, Press F8 to display the second page.
The screen will then display:
| OPTION: __ (Page 2 of 2) EDIT IT CODES IT Code ITCANSAS Loc Code Eff Date 01-05-15 1 Restrict Auth 2 Tax Formula 3 Flex Table Section 4 RQ Code 5 Validate CC? 6 Alternate IT Code 7 Wsale Rt Edit 8 Allow Prepaid Edits 1SAVE 2NEXT 3ERASE 4PREV 5BACKUP 6SEARCH 7HELP 8NXTPG |
Enter data as follows:
| 1. RESTRICT AUTH |
Certain tour operations do not allow a deposit or a credit card authorization to be taken at the time of Open for certain out of voucher charges. For example, all out of voucher charges can be restricted
except for upsells or the time charge for additional out of voucher
days, Use this field to designate this IT record as one that imposes this type of restriction. The "Rest Auth" field in the Edit Optional Items record is used to designate which items can be included in the estimate at Open for the deposit or credit card authorization amount. Enter:
EXAMPLE: Type Press (RET) |
| 2. TAX FORMULA |
This field applies to Tour Family "T" only. Several foreign tour operators do not care for the confusion of sales taxes that vary by rental location. Instead, they prefer to advertise to their clients that a standard tax rate is applied to all rental locations. This feature in CARS+ is called "Flat Tax" quoting. That is, a single tax rate is quoted for all rental locations. The difference between the actual local Sales Tax rate and the Flat Tax rate is added or subtracted from the rental as an additional charge. For example, with an 8.25% Sales Tax percent and a 10% Flat Tax, both the 8.25% Sales Tax option and the Option defined in Edit Misc Controls with 1.75% will be added to the tour reservation. To set up the system to do Flat Tax calculations:
EXAMPLE: Type F (RET) NOTE: Your rental agreement print program may need to be enhanced so as to print RAs with a Flat Tax in a customer friendly manner. ============= There is another configuration for this field that is unrelated to the explanation above. When entering a voucher with this IT Code on a reservation or RA, setting this field to "A" makes the days on the voucher automatically default to the length of the reservation or RA. If this field is not "A", the voucher days field will be blank and the user needs to enter the number of voucher days manually. EXAMPLE: Type A (RET) |
| 3. FLEX TABLE SECTION |
For RV Operations, enter up to 3 alphanumeric characters to
indicate the Flex Rate Table that should be used for looking up this
tour operator's net rates. EXAMPLE: Type WW (RET) |
| 4. RQ CODE |
This field is used by Hertz Australia only. Enter up to six
alpha-numeric characters for the RQ Code that should be used in the GAR file when
reporting rentals involving this tour operator. EXAMPLE: Type NET1 (RET) |
| 5. VALIDATE CC? |
This field is used by Hertz Canada locations only and applies only to Tour
Family "N" and "S" vouchers. Enter a "Y" in this
field to require that the renter present the same credit card number at
RA Open as was used to order the the voucher on the reservation. If the credit card numbers do not match, the rental will not be allowed
unless a "manager override" is entered. EXAMPLE: Type Y (RET) User tip: In order to do a manager override, the user's User Access File record must have the 'Manager' field on page 3 set to "Y". NOTE: A similar field exists in Edit Miscellaneous Control Fields that will turn on a related check for all Hertz, Dollar or Thrifty users who accept any SVVs from the OKC Reservation Center. |
| 6. ALTERNATE IT CODE |
This field is for use only by Firefly Europe. Enter up to 20
alphanumeric characters for a second code for this tour operator. Use
this field if this IT Code is not recognized by
the corporate organization that invoices for tour vouchers. Enter in
this field, the code required by the invoicing office. EXAMPLE: Press (RET) |
| 7. WSALE RT EDIT |
This field can be used for simple wholesaler IT Codes. It determines the value of the wholesale voucher. (Simple wholesalers have no net rates listed on the first page of the IT Code record, but typically have a discount percent in the Wsale Disc field). User tip: A similar field in Edit Main Control Record is also used for this purpose. However, if this field in the IT Code record is set to "Y" or "N", it takes precedence over the field in Edit Main Control Record. Indicate if the voucher should be valued with the pure rates from the Edit Rules/Rate record, or from the rate in the A subwindow (which may have been edited.)
EXAMPLE: Type Y (RET). |
| 8. ALLOW PREPAID EDITS |
This field controls how reservations with a voucher issued by this wholesaler can be edited. User tip: To use this field, there must be a Rate in field 48 Page 1, to prevent the voucher rate from being updated when the reservation is amended. This field controls edits to the following fields in the main window of Reservations:
Regardless of the value entered here all other fields on a reservation can be edited. EXAMPLE: Type 1 (RET) |
| 9. MULTI RATE START DATE |
This field is related to the Flex Rate Table mentioned in Field 3 above. For RV Operations, the rates in the Flex Rate Table may change often. Use this field to turn on a feature that allows the rate on the voucher to change when it spans more than one period during which the flex rates change. Example: Assume the Flex Rates in effect are: Flex Rate. Dates Rate FX25 3/06-3/12 93.00 FX32 3/13-3/19 114.00 FX23 3/20-3/26 89.00When this feature is NOT turned on (this field is blank), a 14-day voucher beginning March 10 would be valued as Flex Rate. Voucher Dates Days Rate Charge FX25 3/10-3/24 14 93.00 1302.00 When this feature IS turned on (a date is entered in this field and the voucher start date is on or after that date), a 14-day voucher beginning March 10 would be valued as: Flex Rate. Voucher Dates Days Rate Charge FX25 3/10-3/12 3 93.00 279.00 FX32 3/13-3/19 7 114.00 798.00 FX23 3/20-3/24 4 89.00 356.00 Total Time 1433.00 For RV operations, if the multi-rate voucher logic should apply to this IT record, enter the date this takes effect. |
PRESS "F1"AT "OPTION:" TO SAVE THE RECORD.
Setting Up Simple and Complex Wholesalers in the IT file.
The following chart summarizes the major set up differences between Simple and Complex wholesalers. Only those fields that have a unique meaning for one or more of the wholesaler types are mentioned. As a review:
Simple Wholesalers = Do not have a net rate assigned to their vouchers. Instead, a standard discount percent is assigned to the tour operator. Their vouchers are valued at the retail rate of the contract less their standard discount.
Complex Wholesalers = Complex Wholesalers do have a net rate assigned to them. Their vouchers are valued using this hidden net rate which may have no relationship to the out of voucher rate on the rental contract. To utilize "Allow Prepaid Edits" field on page 2, there must be a in field 48, even if it is the same rate code in the retail field.
Hertz Ghost Wholesaler = These wholesalers are very similar to Complex Wholesalers with the exception that they are subject to various Hertz rules.
RV Wholesalers = These are also similar to complex wholesalers with the exception that the net rates are derived at differently and they are subject to rules that are unique to the Recreational Vehicle Rental industry.
The last row on the following chart states how the system differentiates between these four wholesaler types.
| EDIT IT CODE PAGE 1 |
|||||
| Field # |
Field Name |
Simple Wholesaler |
Complex Wholesaler |
Hertz Ghost Wholesaler |
RV Wholesaler |
| Defined by | Tour Family = "T" and TPR and Flex Table Section are blank | Tour Family = "T" and TPR is not blank but Flex Table section is blank | Tour Family = "N" | Tour Family = "T" and Flex Table Section is not blank but TPR is blank | |
| 6 |
Tour Family |
T |
T |
N |
T |
| 13 |
Cust # |
The CARS+ Customer Number that is to be debited in the AR Open Item file for this tour operator's vouchers. |
The CARS+ Customer Number that is to be debited in the AR Open Item file for this tour operator's vouchers. | A single CARS+ Customer number will be used for all tour operators whose vouchers will be invoiced to OKC. |
The CARS+ Customer Number that is to be debited in the AR Open Item file for this tour operator's vouchers. |
| 14 |
Billing Acct# |
blank |
blank |
HCC account number that is to be used for this tour operator |
blank |
| 22 |
Retail Rate |
If this field is used, this will be the Retail rate that will be used for both out of voucher days and the rate less the discount to be
used to value the voucher. If left blank, the discount in field 29 will be applied to whatever retail rate this is used on the contract. |
A retail rate to be used for any out of voucher days. This may
be blank if there is no negotiated out of voucher rate. If so the agent is free to use any retail rate on the contract for days beyond the
voucher period. |
A retail rate to be used for any out of voucher days. This may
be blank if there is no negotiated out of voucher rate. If so the agent is free to use any retail rate on the contract for days beyond the
voucher period. |
A retail rate to be used for any out of voucher days. This may be blank if there is no negotiated out of voucher rate. If so the agent is free to use any retail rate on the contract for days beyond the voucher period. |
| 23 |
Wsale Discount |
The discount percent to be deducted from the retail rate when valuing vouchers. It can be zero if the voucher is valued without a discount. | Typically blank. If used, this percentage will be deducted from the net rate (in the TPR column) to value the voucher. |
blank |
blank |
| 27 |
Net Rate Set |
blank |
blank |
blank |
blank |
| 48-56 |
Rates |
Blank if Field 23 has a discount percentage. Else enter a start date in Field 48, no end date, a "Y" in the Any column and no Rate Code in the Rate column. |
The net Rate Code to be used to value vouchers. | blank |
blank |
EDIT IT CODES - PAGE 2 |
|||||
| Field # |
Field Name |
Simple Wholesaler |
Complex Wholesaler |
Hertz Ghost Wholesaler |
RV Wholesaler |
| 2 |
Tax Formula |
blank |
blank |
blank |
Either "F" or blank |
| 3 |
Flex Table Section |
blank |
blank |
blank |
The Flex Rate Table Section code to be used when looking up net rates for this tour operator. |