Use this report to obtain a list of reservations that were cancelled after they were filled.
In order to track reservations of this type, a field in the Edit Misc. Control File (page 6, Field 33) has to be set to 'Y'. That field is provided for Hertz operations and can be used to prevent a renter from re-using a Promo coupon in the following scenario:
- The renter makes a reservation and uses a promo coupon for some type of discount (such as a free day.)
- The promo code instructions are transmitted in the reservation data.
- The renter comes in early to pick up their vehicle.
- The renter then calls the reservation center (before the actual pick up time) and cancels the reservation in order to use the promo coupon on another reservation.
When the field is set to 'Y' and a cancellation is transmitted and the
reservation status is "F" (filled), the reservation status is changed to "C" (cancelled). If the reservation has a promo code, the promo is removed from the RA. The reservation referenced is also removed from the RA. (The Res
data in the F subwindow of RA Open is removed.) The following note is added to the RA:
CANCELLED RES PROMO DELETED
This program produces a report of those reservations.
To access the Filled Reservation Cancelled Report program, type FRCRPT (RET) at any menu "OPTION:" field or the appropriate number on the Hertz Reports Menu. The screen will then display:
OPTION: __ FILLED RESERVATIONS CANCELED REPORT
1 Location ALL
2 Start Date 01-18-13
3 End Date 01-18-13
4 Print/Display P Printer: /dev/tty
1BEGIN 2 3 4 5BACKUP 6 7HELP 8
|
Enter data as follows:
1. LOCATION
|
Enter up to 6 alphanumeric characters to indicate the customers Pick-Up Location. Enter:
- Up to 6 alphanumeric characters to select reservations for a single location.
- A Group Name representing several locations (see the chapter Edit Group Names for a discussion on location groups).Remember, the first character of a Group Name is the plus sign "+".
- Press RETURN to include ALL locations.
EXAMPLE: Press (RET)
|
2. START DATE
|
Enter the starting date. Reservations with a modification date within the date range entered in this field and the next one will be eligible for the report.
EXAMPLE: Type 010113 (RET)
|
3. END DATE
|
Enter the ending date. Reservations with a modification date within
the date range entered in the field above and this one will be eligible
for the report.
EXAMPLE: Press (RET)
|
| 4. PRINT/ DISPLAY |
Enter:
P = Print a hard copy of this report on your terminal's assigned printer or send as an e-mail. See Edit Terminal Records Chapter for instructions on how to assign printers and send reports as e-mails.
D = Display
this report on your terminal screen. See the General Data Entry Instructions Chapter on how to control the
screen display.
EXAMPLE: Type P (RET) |
Press F1 to begin.
The following data is shown for each transaction reported:
Reservation confirmation number
CARS+ Reservation number
Reservation pick up date and time
Reservation modification date and time
RA number referred to on the reservation
RA open date and time
RA opening location
Customer's #1 Club membership number
Customer's last name
Promo code number