Use this program to Produce a report showing the following:

The length of time (in minutes) that RAs have been in “Wait” status (RAs currently waiting).

The number of “lost” RAs (RAs that were in Wait status and were voided)

Data concerning Wait RAs that were later opened.

To review, “WAIT” status RAs are created when all required fields have been completed except for the Vehicle number. The vehicle number is left blank because the customer is “waiting” for a vehicle of the desired class to become available. To change the RA from Wait status to Open, the RA is brought up on the RA Open screen, the vehicle is assigned, and the RA is re-saved.

To access the Rental Wait Report program, type WAITRPT (RET) at any menu "OPTION:" field or the appropriate number on the Additional Daily Reports Sub-Menu of the Daily Procedures Menu. The screen will then display:

OPTION: __ RENTAL WAIT REPORT

1 Location ALL
2 Start date 04-02-08
3 Start time 0000
4 End date 04-02-08
5 End time 2359
6 Sort By 1 (1 = Loc-out/Date-out, 2 = Empl-out/Date-out/-loc-out)
7 Exclude Wait/Lost N
8 Detail/Summary D
9 Print/Display P Printer: /dev/tty


1BEGIN 2 3ERASE 4 5BACKUP 6 7HELP 8

Enter data as follows:

1. LOCATION

Enter:

Up to 6 alphanumeric characters to select a single location.

Or, a Group Name representing several locations (see the Chapter Edit Group Names for a discussion on location groups). Remember, the first character of a Group Name is the plus sign "+".

Or, press (RET) to include ALL locations.

EXAMPLE: Type TUS (RET)

2. START DATE

Using your selected date format, enter the Starting Date. Press (RET) to default to today's date.

NOTE:.The date/time range selected refers to the opening date/time of the RAs.

EXAMPLE: Press (RET)

3. START TIME

Using your selected time format, enter the Starting DBR Time. Press RET to default to midnight.

EXAMPLE: Press (RET)

4. END DATE

Using your selected date format, enter the Ending Date. Press (RET) to default to today's date.

EXAMPLE :Press (RET)

5. END TIME

Using your selected time format, enter Ending DBR Time. Press RET to default to one minute before midnight.

EXAMPLE: Press (RET)

6. SORT BY

Select how the data should be sorted:

1 = Sort by renting location, then by date.

2 = Sort by the renting employee, then by the date, then by the renting location.

EXAMPLE: Type 2 (RET)

7. EXCLUDE WAIT/LOST

Enter:

Y= Exclude RAs with the current status of “W” (Wait) or “V” (Void).

N (or blank) = Do not exclude RAs with the current status of“W or “V”.

EXAMPLE: Type Y (RET)

8. DETAIL/ SUMMARY

Enter 1 alpha character to select the report format.

D = Detail Report

S = Summary Report

EXAMPLE: Type D (RET)

9. PRINT/DISPLAY

P = Print a hard copy of this report on your terminal's assigned printer.See the Edit Terminal Records Chapter for instructions on how to assign printers.

D = Display this report on this screen.See theGeneral Data Entry Instructions Chapter on how to control the screen display.

EXAMPLE: Type P (RET)

The screen will then display:


OPTION: __ RENTAL WAIT REPORT

1 Location TUS
2 Start date 04-02-08
3 Start time 0000
4 End date 04-02-08
5 End time 2359
6 Sort By 2 (1 = Loc-out/Date-out, 2 = Empl-out/Date-out/-loc-out)
7 Exclude Wait/Lost Y
8 Detail/Summary D
9 Print/Display P Printer: /dev/tty


1BEGIN 2 3ERASE 4 5BACKUP 6 7HELP 8

PRESS "F1" AT "OPTION:" TO BEGIN.


NOTES ABOUT THIS REPORT:

For RAs that were placed in Wait status or are still currently in Wait status, the following information in provide by this report:

Detailed Section

Opening Location
RA #
Opening employee
Opening date/ time
Wait duration, calculated as follows:

For RAs currently in Wait status, the number of minutes they have been in Wait status.The phrase “STILL WAITING” prints in the right hand column.

For RAs that are in Void status, the number of minutes they were in Wait status.

If the RA was never opened, this is the number of minutes difference between when it went into Wait Status and the DBR Date on the RA.(Remember, when a RA is voided, the date/time it was voided becomes its DBR date.) The phrase “LOST RENTAL” prints in the right hand column.

If the RA was opened and the later voided, the number of minutes it was in Wait status.

For all other RAs, the number of minutes they were in Wait status.

With each chamge of the sort, a subtotal is calculated showing the number of transactions and the average wait time (in minutes).


Summary Section:

One line for each Location and date shows the following:

Opening Location
Number of Wait RAs
Date
Number of Wait RAs sorted by wait time in the following categories:

0 – 5 minutes

6 – 10 minutes

11 – 15 minutes

16 – 30 minutes

31+ minutes

Average wait per RA

Number of lost RAs