Currently, this data is used to produce the Daily Operations Report, a report that allows you to compare key operating data for a date against a comparable date one week, one month or one year ago. The data in this file is stored in more detail than is currently reported on the Daily Operations Report (data is stored for each class while the report can only be run for all classes). And there are fields here that do not appear on the report (such as T&M and res build for days 8-14). Both of these facts are due to future reports that are planned around this data. In order to support these future reporting needs, data is stored in the format described below so that historic data will be available.
To access the Edit Operating Statistics program, type EDITOPS (RET) at any menu "OPTION:" field or the appropriate number on the Additional Daily Tasks Sub-Menu located on the Daily Procedures Menu. The screen will then display:
| OPTION: EDIT OPERATING STATISTICS 1. Location TUS 2. Date 20. No Shows 3. Class 21. Std Opens 4. Day of week 22. Exp Opens 5. Tomorrow's rezes 23. Closes 6. Res build 1 24. Days 7. Res build 2 25. T&M 8. Res build 3 26. Turndown count 9. Res build 4 27. Turndown Entered 10. Res build 5 11. Res build 6 12. Res build 7 13. Res build 8 14. Res build 9 15. Res build 10 16. Res build 11 17. Res build 12 18. Res build 13 19. Res build 14 1BEGIN 2 3ERASE 4 5BACKUP 6 7HELP 8 |
Each field illustrated represents information that is captured when the Operations Statistics Update program is run. This program is used to correct the information that was captured by the Operating Statistics Update program or to manually enter the information for days when the information was not captured automatically.
Enter data as follows:
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1. LOCATION |
Enter up to 6 alphanumeric characters representing the Location Code. EXAMPLE: Type TUS (RET) |
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2. DATE |
Enter the date that corresponds to the data to be entered. As a point of reference.: Rental data (Fields 20-27) will be for the day prior to the date entered here (yesterday's statistics). Reservation data (Fields 5-19) will be for the next day and following. No data will actually be entered that applies to the date entered here. Perhaps it is helpful to think of the automatic program Operating Statistics Update. That program when programmed to run automatically every night, will record after midnight the statistics for the previously completed date and the reservation build for the next upcoming 15 days. EXAMPLE: Type 041904 (RET) |
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3. CLASS |
Enter up to 5 alphanumeric characters representing the Class Code whose statistics are to be recorded. EXAMPLE: Type CCAR (RET) |
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4. DAY OF WEEK |
Enter one of the following the day of the week codes that represents the day that the above date fell on. SU - Sunday MO - Monday TU - Tuesday WE - Wednesday TH - Thursday FR - Friday SA - Saturday NOTE: This program does NOT check the accuracy of the day of the week assignment made here against the date in field 2. Entry of the wrong day of the week code will cause other programs to misreport rental data. EXAMPLE: Type SU (RET) |
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5. TOMORROW'S REZES |
Enter the number of reservations for the appropriate class (in this case, CCAR) with a pick-up date for the following day (in this case for 08-20-01). EXAMPLE: Type 25 (RET) |
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6. - 19. RES BUILD |
Enter in Field 6 - 19 the number of reservations for this class with pick-up dates for each of the next 14 days (in this case, for August 21 - September 3, 2001. See the illustration at the end of this chapter for an example. |
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20. NO SHOWS |
Enter the number of no-shows from the previous day (in this case, August 18.) EXAMPLE: Type 2 (RET) |
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21. STD OPENS |
Enter the net number of contracts that were opened in the standard manner on the previous day (in this case, August 18.). The formula for net opens used by the Operating Statistics Update program (and thus should be used here) is: Total Opens (from the Operations DBR) Less express opens (see next field) Less Voided RAs Less Void Pre-Prints Less Void Exchanges (if your system is configured to void RAs on exchanges) Net Opens EXAMPLE: Type 15 (RET) |
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22. EXP OPENS |
Enter the number of contracts that were opened via express service on the previous day (in this case, August 18.) Note: "Express service" is currently defined within the system to only be Hertz Gold Service rentals. EXAMPLE: Type 4 (RET) |
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23. CLOSED |
Enter the number of contracts that closed the previous day (in this case, August 18.) EXAMPLE: Type 12 (RET) |
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24. DAYS |
Enter the total number of DBR rental days from the contracts that closed on the previous day. EXAMPLE: Type 49(RET) |
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25. T&M |
Enter the time and mileage revenue for the contracts that closed (entered in Field 23) for this class of vehicle on the previous day (in this case, August 18.) EXAMPLE: Type 1633.70 (RET) |
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26. TURNDOWN COUNT |
Enter the number of customers that you had to turn away (turndowns) on the previous day for the class in Field 3. EXAMPLE: Type (RET) |
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27. TURNDOWN ENTERED |
Enter a "Y" in this field (even if field 26 is blank) to indicate that the number of turndowns for this date has been entered. Turndowns are normally entered via the Enter Turndowns Program. That program automatically sets this field to "Y". A "Y" in this field is used to determine if a blank in field 26 means there were no turndowns (a value of "Y") or if turndowns were never entered for this date (this field is blank). EXAMPLE: Type Y (RET) |
The screen will then display:
| OPTION: EDIT OPERATING STATISTICS 1. Location TUS 2. Date 041904 20. No Shows 2 3. Class CCAR 21. Std Opens 15 4. Day of week SU 22. Exp Opens 5. Tomorrow's rezes 25 23. Closes 12 6. Res build 1 18 24. Days 49 7. Res build 2 15 25. T&M 1633.70 8. Res build 3 9 26. Turndown count 9. Res build 4 13 27. Turndown Entered 10. Res build 5 12 11. Res build 6 5 12. Res build 7 20 13. Res build 8 16 14. Res build 9 8 15. Res build 10 5 16. Res build 11 6 17. Res build 12 4 18. Res build 13 2 19. Res build 14 11 1BEGIN 2 3ERASE 4 5BACKUP 6 7HELP 8 |
PRESS "F1" AT "OPTION:" TO BEGIN PROCESSING.