I. INTRODUCTION
CARS+ Telematics involves an indirect interface between CARS+ and the manufacturer's installed computer systems on individual vehicles (OEM). CARS+ handles telematics through interfaces with the following two third-party partner vendors:
Zubie: zubie.com
RentalMatics: rentalmatics.com
Both of the above vendors provide similar services and both are supported in CARS+ the same way. CARS+ telematics logic involves both exporting rental and fleet data to one of the above vendors and importing current vehicle data from the vendor.
Data Export: When data export is turned on, your selected vendor is informed every time one of your vehicles goes on rent, is exchanged or returns from rental on both RAs and Non-Revenue Tickets and when vehicles are infleeted or defleeted. This feeds the vendor's external dashboard that you can use to track your fleet.
Data Import: Provides a fast and accurate rental and return process by auto loading the correct and current mileage and fuel level readings directly from the vehicle's transponder at the time of Open and Close, thus avoiding any user discrepancies and errors.
Contact Thermeon Customer Support if you wish to activate this logic.
II. REQUIRED SET-UP STEPS
A. EDIT LOCATIONS
Data Field: PAGE 7, (FIELD 33) Retrieve Veh Data
This can be configured by location or globally in Edit Misc Control Fields (See below)
EXAMPLE:
| OPTION: EDIT LOCATIONS Location # LAX001 (Page 7 of 8) 1 (reserved) 21 CC Fee Opt Code 2 Req Gate Agent 22 RES Auth/Dep Pref 3 Force Close 23 OPEN Auth/Dep Pref 4 FPO Mandatory 24 Allow Manual Auth 5 Gas Credit Opt 25 PPF Full Tank Only 6 Discount Code 26 Check-out EV level 7 RLSGLD RA Copies 27 Tkt Admin Tax Code 8 Sub Acct 28 Block Fuel Edit 9 Cost Center 29 Buffer Minutes 10 Resp Pct 30 PPC Full Chg Only 11 Do AMT Interface 31 Do Preprints RA's 12 Tax Doc Deposits 32 External Sys Ref 13 Open Opt Tracking 33 Retrieve Veh Data Y 14 Ask Charge CC Fee 34 Block CC Entry 15 Do Carfirmation 16 Guard Gate 17 OAG CODE 18 Ask Buisness Rent 19 Veh Search Group 20 Res Search Group |
To configure this globally:
EDIT MISC. CONTROL FIELDS
Data Field: PAGE 8, (FIELD 24) Retrieve Veh Data
EXAMPLE:
| OPTION: __ EDIT MISC> CONTROL FIELDS OPTION: __ TEST 02-01-24 (Page 8 of 8) 1 Early Ret Exempt CDPID 21 Block Fuel Edit 2 Late Return Option 22 Check-out EV Level 3 Late Return Hours 23 PPC Full Chg Only 4 OnRent Mod Option 24 Retrieve Veh Data Y 5 OnRent Mod Hours 25 Store Credentials 6 Check Multi Edits 26 Max Auth Days 7 Require EXTNRA 27 Block CC Entry 8 Est Tax Type 9 Tax Breakout in Est 10 Unique Fed Tax ID 11 Display Logon Msg 12 Maint Service 2 13 Auto PID Popup 14 RA Extend Days 15 Resp Option Max 16 RES Auth/Dep Pref 17 OPEN Auth/Dep Pref 18 PPF Full Tank Only 19 Default Cash FOP 20 EV charge option |
B. Customer Support must add 2 GVT records "VEHDTA01" and "VEHTRK0" to complete the setup.
III: Connecting to Telematics:
Once Support has confirmed the setup is complete you can begin to test and follow the below "IV Counter instructions."
IV. COUNTER INSTRUCTIONS
NOTE: Cars+ only reads and
loads from the transponder in Online RAOPEN and Online RACLOSE, and NOT the Batch OPEN and Batch CLOSE programs. This is because the vendors
we work with can only report the vehicle's current odometer and tank
level. They cannot report what these readings were in the past. For
the Batch programs, the mileage and fuel level must be manually entered.
A. OPENING RA's with Telematics turned on;
This explanation assumes that the reader is familiar with the basic operation of the CARS+ RA Open and Close screens.
In field 13 enter the vehicle number that has been previously connected to your chosen telematics vendor. The mileage and fuel level will be loaded into Cars+ representing the current reading from the transponder. (Note: these readings may be different from the current readings in Cars+).
CARS+ assumes that all of your vehicles are registered with your chosen vendor and so will ask the vendor for current odometer and fuel on every unit. If the vehicle is registered, the vendor will respond with the requested data. If the vehicle is NOT registered, the vendor will not respond and CARS+ will then default to either a blank field or last odometer and fuel tank reading that was entered into CARS+, depending on how your Location is configured.
Two one character codes will appear on line 14 to indicate where the odometer and tank level data came from. The codes are:
T = Value came directly from the Telematics vendor.
O = Override. The user manually corrected the value sent by the vendor.
M = No value came from Telematics. This value either was loaded from a CARS+ file or was manually entered by the rental agent.
In the example below, "TT" both the odometer reading and the fuel tank reading came from the telematics feed.
EXAMPLE:
| OPTION: P_____________ RA OPEN 1 Name(L/F/T) BILLINGS/JOHN 11 Ret Dt/Tm 08-08-12/0800 2 Address 15 SOUTH ST 12 Ret Loc/Drop FAR01/* 3 C/S/Z SANTA ANA/CA/92777 13 Veh/Cl/Rt/Cl 027204/C/SDL0/C 4 Ph/DOB/Gen 803-555-1212/02-02-60/* 14 Odm/Fuel/Ppd 20100/8/N TT 5 Locl Cnt * 15 Cell Phone * 6 Li/St/Ex/Ver 123/CA/02-02-16/* 16 Empl/Drw ANNE/1 7 FOP/#/Ex/LOA VI/XXXXXXXXX0111/02-16/*/* A-Rates G-Dts/Misc 8 Ath#/Amt */* B-DB/Cust H-RA Close 9 Sr/Ty/ID */R/*/* C-Deposit N-Notes 10 Notes * D-Options O-Other Windows |
C. CLOSING RA's with Telematics turned on:
RAs wth vehicles that have been previously connected to your chosen telematics vendor, should be handled normally as explained in RACLOSE and the mileage and fuel level will be loaded into Cars+ representing the current reading from the transponder.
EXAMPLE:
| OPTION: A_________ RA CLOSE #L6060404 1 Miles/Fuel/Chg 21255/3/127.05 OT 5 Empl/Drw ANNE/1 Total T&M 267.10 37.00 6 Notes * Total Non-T&M 130.05 FOP VI XXXXXXXXX0111 2 Discount * 3 Tax/Surcharge 9.85 A-T&M Charges name:BILLINGS Subtotal-1 407.00 C-Option Charges date:08-04-12 1500 Less Dep/Reimb * D-Payments odom: 20100 8 Less Payments 407.00 E-Other Charges veh#:027204 4 Change Back * F-RA Open Bill-To:THERMEON C Balance * O-Other Windows N-Notes F1=CLOSE RA F2=SWIPE F3=ERASE F4=CALC F6=SEARCH ESC=EXIT |
Note the additional added features in field 1.
The "OT" indicates that the vehicles tank level and odometer was supplied by the telematics vendor, but the first reading for odometer was manually edited by the rental agent changing the value sent by the vendor.
The number below the "OT" after the "Total T&M" indicates the percentage of the remaining fuel level left in the tank. (So in this case the "37.00" indicates that the customer used 63% of the fuel.)
Other examples, depending on the Telematics vendor used, could show Miles/fuel/Chg/and an additional indicator after the "Chg" (Example = 21255/3/127.05/M.) Where the "M" indicates that the fuel was a Manual entry.
T = Value came directly from Telematics vendor.
O = Override. The user manually corrected the value sent by the vendor.
M = No value came from Telematics. This value either was loaded from a CARS+ file or was manually entered by the rental agent.
L = Per liter fuel rate for when the prompt "CALC FUEL ON TANK LEVEL (Y) OR DISTANCE TRAVELED (N), is answered "Y" (this value only appears on the Close screen).
NOTE: Cars+ only reads and
loads from the transponder in Online RAOPEN and Online RACLOSE, and NOT the Batch OPEN and Batch CLOSE programs. This is because the vendors
we work with can only report the vehicle's current odometer and tank
level. They cannot report what these readings were at a specific point in the past. For
the Batch programs, the mileage and fuel level must always be manually entered.
Data Import can occur:
Online RA Open when initially opening an RA
Online Open when doing an X subwindow Vehicle Exchange
Online Close
[Data is NOT imported in the process of closing and cloning contracts in the Multi-month RA program]
Data Export can occur:
Opening an RA - in online or batch mode
Vehicle Exchange
Voiding a RA
Closing an RA - in online or batch
Opening Non-Revs
Closing Non-Revs
Infleeting new units - with either Vehicle Inventory Control or Import Vehicle Records
Selling old units