Use this program to:

• Change a RA Reservation that was added to the wrong Rental Agreement mistakenly.

Edit opening fields has a procedure to allow the user to change the reservation when the wrong reservation was linked to an open RA. The difference between these two, is that this feature will keep the form of payment information and any tokens and authorizations that were taken at the time of rental. Where as using Edit Opening Fields, the user must first Void the original RA which will reverse all authorizations and cancel any tokens that were made with payment services.

Example: Using the example from the screenshot below, a user obtained Calvin Smith's Drivers license and credit card information using John Smith's reservation (RES#156559). This client is using our payment services and got a hold and an authorization on Calvin's credit card and saved the rental agreement (RA#AB123789). Now the user recognized that the wrong reservation was used in this open RA and needs to make the change to Calvin Smith's reservation (RES#156883). This feature will make the reservation change and keep all FOP information and any authorizations and tokens made from our payments services.

To access the Change RA Res program, type CHRARS (RET) at any menu "OPTION:" field or the appropriate line number on the RA Submenu. The screen will then display:

OPTION: __ CHANGE RA RES 1 RA # Res# Name 2 New Res# Res Name 1SAVE 2NEXT 3ERASE 4DELETE 5BACKUP 6 7HELP 8NXT PAGE

Enter data as follows:

The screen will then display:

1. RA # Res# Name	Enter up to 8 alphanumeric characters to represent the existing RA number of the record that had the wrong reservation linked to it. EXAMPLE: Type AB123789 (RET) The Res Number and the Name on the Reservation that is attached to the requested RA will auto load based on the existing reservation.
2. New Res # Name	Enter up to 6 alphanumeric characters that represents the correct, existing Reservation Number that should apply to the Rental Agreement listed above. EXAMPLE: Type 156883(RET) The name listed with the correct, existing Reservation listed here will auto load.

The screen will then display:

OPTION: __ CHANGE RA RES 1 RA # AB123789 Res# 156559 Name SMITH JOHN 2 New Res# 156883 Res Name SMITH CALVIN 1SAVE 2NEXT 3ERASE 4DELETE 5BACKUP 6 7HELP 8

PRESS "F1"AT "OPTION:" TO SAVE THE RECORD.