1. LOST DAYS PERCENT

On the Damage Entry screen, lost days can be charged to the renter. The formula for calculating the lost days is rate from the Rate Product is entered in Field 4 of this program by the percentage entered in this field. (If field 4 is blank, the rate on the RA is used.)

Enter a percentage to be used in the calculation of lost days.

EXAMPLE: Type 75 (RET)

2. EDIT MATRIX COST

Indicate whether or not the matrix cost (repair cost) should be editable on the Damage Entry screen.

Y (or blank) = Yes, it should be editable.

N = No, it is not editable

EXAMPLE: Type Y (RET)

3. EDIT LOST DAYS

Indicate whether or not the number of lost days should be editable on the Damage Entry screen.

Y (or blank) = Yes, it should be editable.

N = No, it is not editable

EXAMPLE: Type Y (RET)

4. DAMAGE RATE CODE

The charge for lost days on the Damage Entry program is calculated using the percentage entered in Field 1 of this program and the Rate Product entered in this field. If this field is blank, the rate on the RA is used instead.

EXAMPLE: Type DMG1 (RET)

FIELDS 5 - 15

These fields are devoted to a particular CARS+ user and have no relevance for other users.

This field is used to turn on the full-screen version of the damage entry logic. Additionally, when a RA has a damage report, it causes the full responsibility to be charged to the renter when closing the RA. (It is assumed that any excess over the actual repair cost is later refunded once the repair cost is known.)

This field should be set to 'Y' except for a single user of CARS+.

Enter:

Y = Turn on the full-screen version of the damage entry logic. Additionally, when a RA has a damage report, charge the renter the full responsibility level for the coverage accepted (or declined.).

N (or blank) = This setting is used only by Hertz corporate locations in Canada. All other CARS+ users should set this field to "Y". The split screen (main window and subwindows) version of damage entry should be used. The Matrix cost and lost days recovery charge will be applied up to (but will not exceed) the coverage responsibility amount.

EXAMPLE: Type Y (RET)

This field controls how a damage report is handled on RA Close in hand held mode as follows:

Y = It is possible to close a RA with damage in hand held mode using the Quick Damage Entry program. If the total rental charges (not including the damage charge) do not exceed the pre-authorization amount, the payment is not processed through EDC. One payment using the pre-authorized credit card is made for the full authorized amount. The balance for the damage charge remains unpaid (leaving a balance due). (For Hertz Australia users, this will prevent the RA from being transmitted by HTZGAR and will cause it to appear on an error report so that the back office staff may take care of it.)

N (or blank)= A RA with a damage report cannot be closed in hand held mode. The renter must be directed to the rental counter.

EXAMPLE: Press (RET)

This field control various features in the full-screen Damage logic.

Y =

1. Data must be entered in the following fields in order to save a Damage Report when using the full-screen version:

• Vehicle number
• Customer present?
• Renter driving?
• 3rd Party Involved?
• A "type" code must be entered for each Damage Code.

2. Controls the value of the Claim Status

3. Controls the settings for some fields on page 2 of the Damage Report

N (or blank) = No, these requirements are not in effect.

EXAMPLE: Type Y (RET)

Refer to the Overview- Damage Tracking chapter for details.

1 = When a Damage Work Entry is opened, a corresponding Non-Rev is opened and remains in "O" (open) status until the Damage Work Entry is closed. The Non-Rev uses the out date, time, location from the open Work Entry screen, and the vehicle record is updated accordingly.
When the Damage Work Entry is closed, the Non-Rev is also closed using the in date, time, odometer, and location from the close Work Entry screen, and the vehicle record is updated accordingly.

2 (or blank) = When a Damage Work Entry is opened, a corresponding Non-Rev is opened and closed The due date and time used are the In Date and Time. The vehicle file is updated with a due in date/time and the odometer is set to the out odometer reading plus 1. Note that this date may likely be a future date.
When the Damage Work Entry is closed, a second Non-Rev is opened and closed. The second Non-Rev is closed using the in date, time, odometer, and location from the Work Entry, and the vehicle record is updated accordingly.

Y or (blank) = Yes, if a Damage Option Code has been defined in Edit Miscellaneous Control Fields, any damage charge to the customer defined on page 1 of the Damage Entry screen will automatically be added as an additional charge to the corresponding RA even if the RA is posted.

N = No, Damage charges assigned to the customer on the first page of Damage Entry will only be added to a rental agreement if the RA is not yet posted.

EXAMPLE: Type Y (RET)

Y = Yes, if a Damage Option Code has been defined in Edit Miscellaneous Control Fields, any refund due on page 2 of the Damage Entry screen will automatically be added as an additional negative charge to the corresponding RA.

N or (blank) = No, Damage refunds assigned to the customer on the second page of Damage Entry will never to added to any RA regardless of it's status.

EXAMPLE: Type Y (RET)

Y = Yes, if a Damage Option Code has been defined in Edit Miscellaneous Control Fields, any final balance due on page 2 of the Damage Entry screen will automatically be added as an additional damage charge to the corresponding RA.

N or (blank) = No, additional damages charges assigned to the customer on the second page of Damage Entry will never to added to any RA regardless of it's status.

EXAMPLE: Type Y (RET)