This series of programs involves recording vehicle damages, reports, and recording repairs.
There are 2 options for how damage is recorded and tracked. The system can be configured to use either method:
"Split Screen Method"
"Full Screen Method"
Each method offers unique features, however, the following features are included in each method:
III. RECORDING DAMAGE
The Damage Report Entry screen can be accessed in any of the following ways:
A. From the RA Open screen, Subwindow Z
B. From the RA Close screen. While bringing a RA to the screen, a question is asked if there is damage on the vehicle. Answering "Y" (Yes) invokes the Damage Report Entry screen.
From the RA Close screen, Subwindow Z
C. From the Damage Report Entry program on the Damage Tracking menu (a sub-menu of the History/Maintenance Menu).
Refer to the chapter on Damage Entry for detailed instructions.
IV. CURRENT DAMAGE REPORT
The Current Damage Report is a report of unrepaired damages that currently exist on a particular vehicle. (Unrepaired damage records are those where the close date of the history record is blank.)
This report can be run from the menu (Damage Tracking Menu) or if a GVT record is set up (refer to Set up Steps earlier in this chapter) , the following prompt will appear on the Damage Entry screen after saving a Damage Report:
"PRINT CURRENT DAMAGE REPORT? Y/N
V. RECORDING REPAIRS
Recording repairs is handled differently depending on if the system is configured for the split-screen version or the full-screen version of Damage Entry.
SPLIT SCREEN VERSION
When a Damage Report is saved, Vehicle History records are simultaneously created. However, they are incomplete. Once the damage has been repaired, the Vehicle Sundry Invoice program is used to enter the costs from the invoice as well as complete the Vehicle History record.
Refer to the Chapter on Vehicle Sundry Invoicing for detailed instructions on this program.
FULL SCREEN VERSION
A Damage Work Entry is opened recording the specifics of which vendor(s) will do the repairs and the cost involved. Saving the Work Entry automatically creates a Non-Rev Movement and a History record. The second page of the Damage Report is used to track claim information.
As the repairs are done, the Work Entry is updated. When all repairs are completed, the Work Entry is closed. This automatically closes the Non-Rev and the History record.
VI. DAMAGE TRACKING REPORT
A report is available to show repaired and/or unrepaired vehicle damages by parameters such as date ranges, customer number, location, and current vehicle status. It can be accessed from the Damage Tracking Sub-menu.
Refer to the Chapter on the Damage Tracking Report for detailed instructions concerning the report.
VII. VIEW EXISTING DAMAGE
When a vehicle has unrepaired damages, the damage can viewed from the following programs:
The following messages will display:
VEHICLE HAS UNREPAIRED DAMAGES.
DO YOU WISH TO SEE EXISTING DAMAGE?
By answering "Y", the existing damage can be viewed. A subwindow displays a brief listing of the damage. (This is not the Damage Report.)
VIII. VIEW DAMAGE REPORT
To view a Damage Report, bring up the RA is Edit Closed RA. Or, use the Damage Report Entry screen to recall the Damage Report.
IX. VOIDING DAMAGE REPORTS
Damage Reports can be voided by using the Void Damage Report program. Voiding a Damage Reports does the following:
Reduces the Damage Option Charge on the RA by the value of the Damage Report voided. If the RA is closed, the Edit Close program is called automatically to force a recalculation of charges.
Changes the status of the Damage Report to "Void".
Deletes the associated Vehicle History records, if unrepaired.
Causes the reports that reference Damage Reports, such as the Damage Tracking Report and the Damage Variance Report, to ignore voided Damage Reports.