Phase One involves a one-way communication from CARS+ to the rental customer through Carcloud. Generally, a csv file is sent to Carcloud containing reservation data for reservations with a pick up date of tomorrow. This can be scheduled so that it is run automatically or can be run using this program from the menu. Carcloud then sends a SMS (Short Message Service) message to each renter's smart phone. The message contains:A reservation must have a cell phone number in order for a message to be sent.
- basic reservation data (pickup date/time, vehicle class, return date/time)
- rates for up to 3 options that are not already reserved or excluded (defined in Edit Carcloud Controls)
- class codes and upsell rates of the next 3 available classes in the hierarchy
- a url for a photo of the vehicle class reserved
Hertz locations doing Gold service: For gold reservations the message is sent when the RA is preprinted. The message includes the vehicle license plate number, color, model, and stall number for the assigned vehicle.Phase Two will involve accepting a message back from Carcloud of options and an upsell requested by the renter (in response to the SMS). It will update the reservation accordingly.
Phase Three will involve some type of communication from CARS+ to Carcloud and, therefore, to the renter, once the RA is opened.
There may be more phases developed beyond this.
Carcloud charges the rental company a fee for each SMS sent. To use this feature, contact: chris@carcloud.com
| OPTION: __ CARCLOUD EXPORT 1 Open Location ALL 2 By Mod/Pickup Date P 3 Start Date 05-02-14 4 End Date 05-02-14 1BEGIN 2 3ERASE 4 5 6 7HELP 8 |
| 1. OPEN LOCATION | For the opening location, enter:
|
| 2. BY MOD/ PICKUP DATE |
Enter:
M = create date/modification date. Open reservations are selected if they have a modification date within the date range entered in the next two fields. The default date is yesterday.EXAMPLE: Press (RET) |
| 3. START DATE | Press RET to accept the default, or enter another start date. EXAMPLE: Press (RET) |
| 4. END DATE | Press RET to to accept the default, or enter another end date. EXAMPLE: Press (RET) |
CARS+ Reservation numberThe csv flie is named: Res_NotificationNNNNN.csv (where NNNNN is a sequentially generated number). It is placed in the directory: $client/carfirmation/outbound
Reservation confirmation number
Cell phone number
Phone number
The description of the pick up location (from the Location record)
Pick up date and time
Description of the return location (from the Location record)
Return date and time
Vehicle class and class description
The url of the class (for a picture of the class) (from the Class Code record)
Three option codes with rates. These options are defined in Edit Carcloud Controls.
Upgrade classes and rates. The next 3 classes in the upsell matrix - as long as anticipated utilization is under 80% and there are at least 5 uncommitted units of the class.
Indicator if the reservation is a Hertz Gold reservation. If so (because the RA has been preprinted also included are: vehicle color, model description, license plate number, lot number, and stall number