Hertz CRM has specific multiple character codes for indicating the language of the message being sent. Use this program to map the one character CARS+ language Codes of the codes used by CRM

To access the program, type EDLANG (RET) at any menu "OPTION:" field or the appropriate number on the Hertz Control Files Menu 2. The screen will then display:

OPTION: __ EDIT LANGUAGE CODES

1 Language Code
2 Description
3 Trans Lang Code
4 Lang Type
5 CRM Lang Code
6 Carfir Lang Code
7 Use in CRM popup


1SAVE 2 3ERASE 4DELETE 5BACKUP 6 7HELP 8

Enter data as follows:
1. LANGUAGE CODE
Enter single character language code that is used in CARS+

EXAMPLE: E (RET)
2. DESCRIPTION
Enter up to 20 alphanumeric characters for the description of this language.
EXAMPLE: Type AMERICAN ENGLISH (RET)
3. TRANSMITTED LANGUAGE CODE
Enter up to 2 alphanumeric characters for the corresponding Language Code used by CRM (ISO Language Code).

EXAMPLE: Type EN (RET)
4. LANGUAGE TYPE
If the language code entered into Field 3 exists with different regional variations, enter the code for the region this language is spoken.

EXAMPLE: Type US (RET)
So combining Fields 3 and 4, EN-US would be English as spoken in the United States.
5. CRM LANGUAGE CODE
If the language code entered into Field 1 should trigger two different languages in the external system, enter up to 2 alphanumeric characters for the second corresponding Language Code used by CRM.

EXAMPLE: Type FR (RET)
6. CARFIR LANGUAGE CODE
If the language code entered into Field 5 exists with different regional variation, enter the code for the region this language is spoken.

EXAMPLE: Type CN (RET)
7. USE IN CRM POPUP

PRESS "F1" AT "OPTION:" TO SAVE.